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Extended Stay America New Orleans - Metairie, Metairie

2.5 stars
3300 S I 10 Service Rd WMetairieLA70001United States of America, 800-658-6760
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Good3.3 / 5
Service
Fantastic service
Location
Great location
Cleanliness
Could use a good cleaning
Room
Room needs to be redecorated
117See all 117 Hotels.com reviews
From 74 reviewsTripAdvisor Traveller Rating

Extended Stay America New Orleans - Metairie, Metairie

Hotel Info: 800-658-6760

from $65
  • Studio One Queen Smoking
  • Studio Two Double Non Smoking
  • Studio Two Double Smoking
  • Studio One Queen Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 102 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Extended Stay America Metairie
  • Extended Stay America New Orleans Metairie Aparthotel
  • Extended Stay America New Orleans Aparthotel Metairie
  • Extended Stay America New Orleans Metairie
  • Extended Stay America New Orleans Aparthotel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; additional cleaning is offered for an extra charge of USD 10

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast
Services
  • 24-hour front desk
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America New Orleans - Metairie, Metairie’s small print

Also known as

  • Extended Stay America Metairie
  • Extended Stay America New Orleans Metairie Aparthotel
  • Extended Stay America New Orleans Aparthotel Metairie
  • Extended Stay America New Orleans Metairie
  • Extended Stay America New Orleans Aparthotel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; additional cleaning is offered for an extra charge of USD 10

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 117 reviews

Extended Stay America New Orleans - Metairie, Metairie
Good3.0 / 5
AJ
No hot water, only warm
2 night family trip
Extended Stay America New Orleans - Metairie, Metairie
Fair2.0 / 5
It was just ok
Beds were so hard & little smallest queen I've seen.water pressure-regulating was impossible.floor was very sticky...staff was nice...if you are a partying & need s place to throw up this is it! Otherwise spend a bit more is my suggestion
3 night family trip
Extended Stay America New Orleans - Metairie, Metairie
Excellent4.0 / 5
Okay - not bad, not great
I stayed for just one night in May of 2016. Everything was okay. Staff were friendly. While I wouldn't say that it is run down, it does show a few signs of wear that will need sprucing up before many years. The bathtub and toilet both could have used a bit more attention, though they weren't terrible, just not as clean as I usually expect. The one thing I was disappointed in was the free breakfast, as I was specifically looking for that. It consisted of a cabinet, not a big one, in the small lobby that was opened up and had some instant oatmeal, a little fresh fruit, some granola bar type things, and a few other items that I can't remember. There were no donuts or pastries, or anything warm or cooked, and no tables. There were light and dark roast coffees in dispensers, and mine was hot and tasty. The room had a refrigerator, a stove top with 2 burners, and a microwave, but I didn't use any of that.
1 night business trip
Extended Stay America New Orleans - Metairie, Metairie
Poor1.0 / 5
Terrible hotel stay
This hotel was awful. Filthy rooms, none of the amenities promised for the kitchen and hardly any basic items to shower and wash up, trash in trash room over flowing daily.
6 night family trip
Extended Stay America New Orleans - Metairie, Metairie
Poor1.0 / 5
Horrible!
First room was not cleaned, had to go back down and the manager came up with me to check another room. The kitchenette was not stocked with anything! I had to request a cup so I could take medications and brush my teeth. I also had to request a hairdryer be brought up in the morning. The neighborhood was very sketchy. I will never stay in this brand again.
1 night business trip

See all reviews

Extended Stay America New Orleans - Metairie, Metairie

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