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Extended Stay America New Orleans - Metairie, Metairie

2.5 stars
3300 S I 10 Service Rd WMetairieLA70001United States of America, 800-658-6760
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Good3.2 / 5
Service
Fantastic service
Location
Great location
Room
Room needs to be redecorated
Food
Food could be better
118See all 118 Hotels.com reviews
From 78 reviewsTripAdvisor Traveller Rating

Extended Stay America New Orleans - Metairie, Metairie

Hotel Info: 800-658-6760

from $76
  • Studio One Queen Smoking
  • Studio, 2 Full Beds, Non Smoking
  • Studio Two Double Smoking
  • Studio, 1 Queen Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 102 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Extended Stay America Metairie
  • Extended Stay America New Orleans Metairie Aparthotel
  • Extended Stay America New Orleans Aparthotel Metairie
  • Extended Stay America New Orleans Metairie
  • Extended Stay America New Orleans Aparthotel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; additional cleaning is offered for an extra charge of USD 10

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast
Services
  • 24-hour front desk
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America New Orleans - Metairie, Metairie’s small print

Also known as

  • Extended Stay America Metairie
  • Extended Stay America New Orleans Metairie Aparthotel
  • Extended Stay America New Orleans Aparthotel Metairie
  • Extended Stay America New Orleans Metairie
  • Extended Stay America New Orleans Aparthotel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; additional cleaning is offered for an extra charge of USD 10

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.2 /5 from 118 reviews

Extended Stay America New Orleans - Metairie, Metairie
Poor1.0 / 5
Unclean hotel
Terrible room. It smelled of wet dog. Hot water would only come on after 10 mins of running it. Tv had terrible reception. Bathroom handle was broken off. Doors and wall had stains that looked like blood.
2 night romance trip
Extended Stay America New Orleans - Metairie, Metairie
Poor1.0 / 5
Waste of money
Do not expect room service if you stay less than a week. If you want new towels you have to bring them downstairs and they will give you new ones or you can pay extra for them. The "continental breakfast" is instant oatmeal or granola bars. No fruit, juice or milk. Waited a long time for them to make more coffee. Description is better than actual place. Waste of money. Will not stay here again.
2 night family trip
Extended Stay America New Orleans - Metairie, Metairie
Fair2.0 / 5
Umm Not Happy
Turning into the neighborhood, I had my doubts. The outside of the hotel is rather dull. I was expecting an automatic door or revolving door and it was your ordinary push/pull (pretty tough with luggage and bags.) The room was ok, nothing exciting. The bed was comfortable. The refrigerator had hair in it. The hot water kept running cold! You can definitely tell this place is old. We were in town one night for the AL/LSU so it was fair for the occasion. If you're super picky avoid this place.
1 night romance trip
Extended Stay America New Orleans - Metairie, Metairie
Outstanding5.0 / 5
love this place cause of location to city park. easy to get to. clean and comfortable stay
2 night trip
Extended Stay America New Orleans - Metairie, Metairie
Fair2.0 / 5
Poor quality and irritating staff
We were really disappointed with this hotel considering what we paid. The room smelled old and the bedding was beyond cheap. Their housekeeping policies were not made clear and were not consistent. During our 4 night stay, no one ever came to bring us new towels (and no, we did not use the Do Not Disturb sign). They came to our door one morning and asked for our dirty towels so that they could be washed, I tossed our pile of towels in her basket and when we returned that evening, no new towels were there. We had to go ask the front desk for some and they gave us some. The next day on our way back in for the evening, we stopped and asked for a few towels since we knew we needed them again, and the lady told us we had to bring down our dirty ones to exchange them for inventory purposes. This was inconsistent with the last time we'd asked for towels. The day I gave a lady our dirty ones, they were not counted or anything like that, I simply threw a pile in her huge laundry basket. This was extremely irritating. I didn't pay over $100/night to steal your cheap towels. Also, our room had a kitchenette, but we had to go ask for dishware, nothing was in the drawers and cabinets for us to use. No plates, silverware, nothing. Not even a roll of paper towels in the kitchenette to use. Only plus about this place, I didn't have to pay for parking.
4 night trip with friends

See all reviews

Extended Stay America New Orleans - Metairie, Metairie

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