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Extended Stay America - Chicago - O'Hare, Des Plaines

2.5 stars
1201 E Touhy AveDes PlainesIL60018United States of America, 800-658-6760
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Good3.0 / 5
Location
Great location
Service
Service is adequate
Food
Food could be better
211See all 211 Hotels.com reviews
From 71 reviewsTripAdvisor Traveller Rating

Extended Stay America - Chicago - O'Hare, Des Plaines

Hotel Info: 800-658-6760

from $59
  • Studio, 2 Full Beds, Non Smoking
  • Studio, 1 King Bed, Smoking
  • Studio, 2 Full Beds, Smoking
  • Studio, 1 Queen Bed, Smoking
  • Studio, 1 Queen Bed, Non Smoking
  • Studio, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.
Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Restrictions apply *

  • 2 per room (up to 25 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle at scheduled times *

Parking

  • Free self parking

  • RV/bus/truck parking

Also known as

  • Extended Stay America Chicago O'Hare North
  • Extended Stay America Hotel Chicago North O'Hare
  • Extended Stay America Chicago O'Hare Hotel Des Plaines
  • Extended Stay America Chicago O'Hare Hotel
  • Extended Stay America Chicago O'Hare Des Plaines
  • Extended Stay America Chicago O'Hare

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast daily
Services
  • Front desk (limited hours)
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America - Chicago - O'Hare, Des Plaines’s small print

Also known as

  • Extended Stay America Chicago O'Hare North
  • Extended Stay America Hotel Chicago North O'Hare
  • Extended Stay America Chicago O'Hare Hotel Des Plaines
  • Extended Stay America Chicago O'Hare Hotel
  • Extended Stay America Chicago O'Hare Des Plaines
  • Extended Stay America Chicago O'Hare

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.0 /5 from 211 reviews

Extended Stay America - Chicago - O'Hare, Des Plaines
Fair2.0 / 5
Not a good place for family
They do not have room service. They have a kitchen but do not have enough utensils and what is pathetic is they do not have a scrub to wash the utensils. Breakfast is another notable service .. just grab and go breakfast with only muffins and bars.
3 night family trip
Extended Stay America - Chicago - O'Hare, Des Plaines
Fair2.0 / 5
Front desk staff is very nice. Housekeeping is horrible. My room was still dirty as well as another guests who came down while i was checking in to say his room was a mess. if they can get the rooms cleaned better and maybe some better pillows this place would be good.
1 night romance trip
Extended Stay America - Chicago - O'Hare, Des Plaines
Poor1.0 / 5
Not at all what we expected, left and went to another hotel. Hotel logs and room was dirt and the non-smoking room smelled badly of cigarette odor.
1 night family trip
Extended Stay America - Chicago - O'Hare, Des Plaines
Poor1.0 / 5
Our stay is rated above. The amenities states "Weekly housekeeping provided" suggesting that the room will be provided service (replace spoil towels, bedding, and bathroom necessities) at least one day within a week. Local representative informed us that our room must be occupied for 7 consecutive days for service. The property had 2 structures 1201 and 1207 with 1207 receiving a remodel providing an exercise room (adequate equipment) and TV lounging area. Guest from 1201 had access to the exercise room by searching for a hotel representative from 1207 which was a great inconvenience. Suggest providing cards for excess only to 1207 exercise room until 1201 remodel is completed. Also, the airport shuttle service stops at 5:00pm leaving your late arrival guest to Uber or taxi from the airport incurring addition cost.
6 night trip
Extended Stay America - Chicago - O'Hare, Des Plaines
Good3.0 / 5
Cheap, but you pay the price.
The bed was super hard and the comforter was stained. The head board was noticeably dirty. Stayed for 3 days and never got new towels. The TV is tiny and does not show you the channel and there is no guide. The street sign on Touhy does not light up at night so you can easily drive past it.
3 night business trip

See all reviews

Extended Stay America - Chicago - O'Hare, Des Plaines

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