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Extended Stay America - Chicago - O'Hare, Des Plaines

2.5 stars
1201 E Touhy AveDes PlainesIL60018United States of America, ‏800-658-6760
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Good3.0 / 5
  • The room had a deep deodorant smell used to mask the urine smell coming out of the air…Jul 17, 2016
  • This was a convenient place to stay when stranded at O'Hare. It's close to the airport (…Jul 15, 2016
196See all 196 Hotels.com reviews
From 64 reviewsTripAdvisor Traveller Rating

Extended Stay America - Chicago - O'Hare, Des Plaines

Hotel Info: 800-658-6760

from $72
  • Studio Two Double Non Smoking
  • Studio One King Smoking
  • Studio Two Double Smoking
  • Studio One Queen Smoking
  • Studio One Queen Non Smoking
  • Studio One King Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.
Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Restrictions apply *

  • 2 per room (up to 25 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle at scheduled times *

Parking

  • Free self parking

  • RV/bus/truck parking

Also known as

  • Extended Stay America Chicago O'Hare North
  • Extended Stay America Hotel Chicago North O'Hare
  • Extended Stay America Chicago O'Hare Hotel Des Plaines
  • Extended Stay America Chicago O'Hare Hotel
  • Extended Stay America Chicago O'Hare Des Plaines
  • Extended Stay America Chicago O'Hare

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast daily
Services
  • Front desk (limited hours)
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America - Chicago - O'Hare, Des Plaines’s small print

Also known as

  • Extended Stay America Chicago O'Hare North
  • Extended Stay America Hotel Chicago North O'Hare
  • Extended Stay America Chicago O'Hare Hotel Des Plaines
  • Extended Stay America Chicago O'Hare Hotel
  • Extended Stay America Chicago O'Hare Des Plaines
  • Extended Stay America Chicago O'Hare

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.0 /5 from 196 reviews

Extended Stay America - Chicago - O'Hare, Des Plaines
Poor1.0 / 5
Hotel Service extremely poor
We stayed here for 5 nights - while the location is an easy getaway for travel, the hotel service is extremely poor. Room conditions are pretty bad with leaking toilets. No service for cleaning the rooms either for linens or other kitchen amenities
5 night family trip
Extended Stay America - Chicago - O'Hare, Des Plaines
Poor1.0 / 5
THE HOTEL NEEDS WORK. IT'S A DUMP. SHOULD HAVE 1 STAR. THE ROOM AND HALLWAYS SMELLS ..... THE BED SHEET DON'T FEEL CLEAN.
1 night business trip
Extended Stay America - Chicago - O'Hare, Des Plaines
Fair2.0 / 5
I was allotted room number 327 for which the AC was not working... and I was told it is out of order only half an hour after I called the front desk...I had to grab all my stuff go all the way down to the front desk ..get a new room ....further in the new room there were no towels and it smelt of cigrette smoke ...I have stayed at Extended Stay for quite a few times and it was good alway but this time it was too bad
1 night trip
Extended Stay America - Chicago - O'Hare, Des Plaines
Fair2.0 / 5
Hotel staff pleasant but not very competent
Upon check-in, we discovered the linen had not been changed. The blanket on the bed was not clean. We got clean linen and had to re-make the bed ourselves
3 night family trip
Extended Stay America - Chicago - O'Hare, Des Plaines
Fair2.0 / 5
Would NOT Stay Again
The room looked clean until I opened the drawer. There were dirty towels that had obviously been there for a while. There was a group of people partying until at least 3 in the morning with extremely loud music.
1 night business trip

See all reviews

Extended Stay America - Chicago - O'Hare, Des Plaines

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