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Extended Stay America - Chicago - O'Hare, Des Plaines

2.5 stars2.5 stars
1201 E Touhy AveDes PlainesIL60018United States of America
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Good3.0 / 5
Room
Room needs to be improved
Location
Great location
Service
Service is adequate
Cleanliness
Could use a good cleaning
215See all 215 Hotels.com reviews
From 74 reviewsTripAdvisor Traveller Rating

Extended Stay America - Chicago - O'Hare, Des Plaines

from $59
  • Studio, 2 Full Beds, Non Smoking
  • Studio, 1 King Bed, Smoking
  • Studio, 2 Full Beds, Smoking
  • Studio, 1 Queen Bed, Smoking
  • Studio, 1 Queen Bed, Non Smoking
  • Studio, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.
Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Restrictions apply *

  • 2 per room (up to 25 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle at scheduled times *

Parking

  • Free self parking

  • RV/bus/truck parking

Also known as

  • Extended Stay America Chicago O'Hare North
  • Extended Stay America Hotel Chicago North O'Hare
  • Extended Stay America Chicago O'Hare Hotel Des Plaines
  • Extended Stay America Chicago O'Hare Hotel
  • Extended Stay America Chicago O'Hare Des Plaines
  • Extended Stay America Chicago O'Hare

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast daily
Services
  • Front desk (limited hours)
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America - Chicago - O'Hare, Des Plaines’s small print

Also known as

  • Extended Stay America Chicago O'Hare North
  • Extended Stay America Hotel Chicago North O'Hare
  • Extended Stay America Chicago O'Hare Hotel Des Plaines
  • Extended Stay America Chicago O'Hare Hotel
  • Extended Stay America Chicago O'Hare Des Plaines
  • Extended Stay America Chicago O'Hare

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.0 /5 from 215 reviews

Extended Stay America - Chicago - O'Hare, Des Plaines
Poor1.0 / 5
very poor
2 night trip with friends
Extended Stay America - Chicago - O'Hare, Des Plaines
Poor1.0 / 5
The tub and bathroom were filthy. So much so I had to clean the shower\tub before allowing kids to use it. There were no drain plugs in any of the sinks/ tubs. The locked outerdoors are a joke. We had 1 gentleman try to get into the room and 3 others knocks on the door over the course of our 1 night stay. The front desk also called twice saying that we had an authorized guest waiting for a room key. When informed that we had no other guesrs coming the employee at the front desk proceeded to argue with me. The hotel itself has not but upgraded in far too long. It has been poorly maintained also. The carpet is something together afraid of. The countertops, cabinets, drawers were stained and dirty. I have stayed at other extended stay Americas and have never been disappointed. But after my stay in the Chicago one I will honestly say I will not stay at this particular hotel on my return trip to Chicago and I can not imagine myself willing to choose extended stay american over a few of the other hotels I use on business.
1 night family trip
Extended Stay America - Chicago - O'Hare, Des Plaines
Fair2.0 / 5
Not a good place for family
They do not have room service. They have a kitchen but do not have enough utensils and what is pathetic is they do not have a scrub to wash the utensils. Breakfast is another notable service .. just grab and go breakfast with only muffins and bars.
3 night family trip
Extended Stay America - Chicago - O'Hare, Des Plaines
Fair2.0 / 5
Front desk staff is very nice. Housekeeping is horrible. My room was still dirty as well as another guests who came down while i was checking in to say his room was a mess. if they can get the rooms cleaned better and maybe some better pillows this place would be good.
1 night romance trip
Extended Stay America - Chicago - O'Hare, Des Plaines
Poor1.0 / 5
Not at all what we expected, left and went to another hotel. Hotel logs and room was dirt and the non-smoking room smelled badly of cigarette odor.
1 night family trip

See all reviews

Extended Stay America - Chicago - O'Hare, Des Plaines

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