Choose dates to view prices

The Londoner

Photo gallery for The Londoner

Indoor pool, free cabanas
Indoor pool, free cabanas
Deluxe King City View Room | View from room
Corner Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Capital Suite | View from room

Overview of The Londoner

VIP Access

The Londoner

5.0 star property
Luxury hotel with spa, near Leicester Square

9.2/10 Superb

172 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
The price is $451
Price available on 2/13/2023
Map
38 Leicester Square, London, England, WC2H 7LL

Room options

About this area

What's nearby

  • In London City Centre
  • Leicester Square - 1 min walk
  • Trafalgar Square - 3 min walk
  • Piccadilly Circus - 4 min walk
  • Oxford Street - 11 min walk
  • Big Ben - 15 min walk
  • The British Museum - 15 min walk
  • London Eye - 17 min walk
  • Buckingham Palace - 18 min walk
  • Hyde Park - 22 min walk
  • Marble Arch - 29 min walk

Getting around

  • London City Airport (LCY) - 38 min drive
  • Heathrow Airport (LHR) - 43 min drive
  • Luton Airport (LTN) - 43 min drive
  • Gatwick Airport (LGW) - 94 min drive
  • Charing Cross Station - 6 min walk
  • Tottenham Court Road Station - 10 min walk
  • London (QQW-Waterloo Train Station) - 19 min walk
  • Leicester Square Underground Station - 4 min walk
  • Piccadilly Circus Underground Station - 4 min walk
  • Charing Cross Underground Station - 5 min walk

Restaurants

  • Steak & Co. - 2 min walk
  • Haagen-dazs - 2 min walk
  • Vantra Vegan - 2 min walk
  • The Comedy Store - 2 min walk
  • Misato - 2 min walk

About this property

The Londoner

The Londoner features a rooftop terrace and puts you just steps from Leicester Square and Trafalgar Square. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or reflexology, and French cuisine is served at Whitcomb’s, which is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a spa tub are other highlights at this luxurious hotel. The property is just a short walk to public transportation: Leicester Square Underground Station is 4 minutes and Piccadilly Circus Underground Station is 4 minutes.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of We're Good To Go (UK)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 350 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-out available
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The check-in location differs from the property location; to check in, go to In Room Check-in
  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (GBP 70 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge

Working away

  • Business center
  • 9 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas

Facilities

  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • Rooftop terrace
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Roll-in shower (select rooms)

Languages

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Italian
  • Japanese
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Smart television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Whitcomb’s - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
8 at The Londoner - This rooftop bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Joshua’s Tavern - This restaurant specializes in British cuisine and serves dinner only. Open select days.
The Stage - This bar specializes in seafood and serves breakfast and light fare. Open daily.
The Residence - Onsite bar. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 39.00 per person

Parking

  • Valet parking costs GBP 70 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

<p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site. </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>This property accepts credit cards, debit cards and cash.</p><p>This property reserves the right to pre-authorize the guest's credit card prior to arrival. </p>

Also known as

The Londoner Hotel
The Londoner London
The Londoner Hotel London

Frequently asked questions

Does The Londoner offer free cancellation for a full refund?
Yes, The Londoner does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Londoner?
As of Feb 8, 2023, prices found for a 1-night stay for 2 adults at The Londoner on Feb 13, 2023 start from $451, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Londoner?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Londoner?
Yes, there's an indoor pool.
Are pets allowed at The Londoner?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Londoner?
Yes. Valet parking costs GBP 70 per day.
What are the check-in and check-out times at The Londoner?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at The Londoner and nearby?
The Londoner has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near The Londoner?
Yes, Whitcomb’s offers French cuisine. Nearby restaurants include Gaby's Deli (3-min walk) and J. Sheekey (4-min walk).
What's the area around The Londoner like?
The Londoner is in London City Centre, a short 4-minute walk from Leicester Square Underground Station and 15 minutes' walk from Big Ben.

Reviews

9.2

Superb

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.7/10

Property conditions & facilities

9.5/10

Eco-friendliness

Reviews

8/10 Very Good

stephen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Haven’t been to a hotel that has such great service in a while. Food in restaurant is incredibly slow and quite frankly not worth the money but everything else including team on reception absolutely perfect. Thank you!
Debbie, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not Great
The hotel is not 5 star, you can't have a drink in the bar due to bookings. So was sent to the Gin Bar, We hate Gin. Booked the Spa for Sunday morning! Went to the Spa reception, Only to be shouted at! the lady was at the Juice bar and refused to walk over to us! As she was fed up with working reception and the Juice bar ! The rooms are tiny and have the worst lighting. Spot lights that blind you over the bed. The best part of the hotel is you can open the window and they make amazing cocktails! if you can get a seat in the bar area. we would not stay here again. We always have a family trip a few times a year in London, but this would not be our first choice. Really disappointed. Could go on but you can read the reviews online! which I wished we had read before booking.
JANET, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rachael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Katie, 1-night business trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

sholem, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Mrs J, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

MAGICAL
All I can say is this place is magical! 5 star from start to finish - the service, the restaurants, the bar, the smell in the air as you walk in, the heated toilet seats! The indoor pool was great and the cocktails on the rooftop bar was perfect! I won’t be staying anywhere else when I’m in London again. Thank you
Ben, 3-night trip
Verified Hotels.com guest review