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Extended Stay America San Jose - Morgan Hill, San Jose - Silicon Valley

2.5 stars
605 Jarvis DrMorgan HillCA95037United States of America, ‏‎800-658-6760
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
2.8 / 5
Service
Service is adequate
Room
Room is not nice
Cleanliness
Dirty
Food
Food is not good
143See all 143 Hotels.com reviews
From 51 reviewsTripAdvisor Traveller Rating

Extended Stay America San Jose - Morgan Hill, San Jose - Silicon Valley

Hotel Info: 800-658-6760

from $114
  • Studio One Queen Non-Smoking
  • Studio One King Smoking
  • Studio Two Double Smoking
  • Studio One Queen Smoking
  • Studio Two Double Non-Smoking
  • Studio One King Non-Smoking

At a glance

Key facts

Hotel size

  • This hotel has 92 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-Midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Extended Stay America Jose Hotel Morgan Hill San
  • Extended Stay America San Jose Morgan Hill
  • Extended Stay America San Jose Morgan Hill Hotel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
Things to do
  • Use of nearby fitness center (discount)
Services
  • 24-hour front desk
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Year Built 1999
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America San Jose - Morgan Hill, San Jose - Silicon Valley’s small print

Also known as

  • Extended Stay America Jose Hotel Morgan Hill San
  • Extended Stay America San Jose Morgan Hill
  • Extended Stay America San Jose Morgan Hill Hotel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.8 /5 from 143 reviews

Extended Stay America San Jose - Morgan Hill, San Jose - Silicon Valley
Good3.0 / 5
Night 1: Yuck, Night 2: Much better
First Night: Arrived after confirming a 2 double bed room and at check in to find that they split the room and gave us a 2 queen bed rooms, one non-smoking, one smoking. Umm that doesn't work with kids nor allergies to smoking. We had no choice but slept 4 side ways on a queen bed. The room smelled like a hospital and next to the bed it literally smelled like someone had urinated next to the bed. Avoid room 113. The walls were freshly painted, newer curtains and everything was cleaned, but the smell was enough we had to go and buy a candle to mask the urine. The staff did offer a bunch of bedding (no pillows-they ran out) to help make the evening go better. The to top it off, one of the rooms were cooking FISH. No one should cook fish other than their own home. The smell filled the hallways. Thankfully the hotel quickly asked them guest to shut their door. Night 2: We moved to a 2 double bedroom. MUCH BETTER. It felt fresher, cleaner and smell was no where near as bad. Bedding was comfortable. The staff were very friendly and polite. They made the first night situation much better. Continental Breakfast: Warm coffee and cold "hot" water. Granola bars and apple/oranges. Super simple.
2 night business trip
Extended Stay America San Jose - Morgan Hill, San Jose - Silicon Valley
Fair2.0 / 5
Disgusting
Desk clerk let us check in our things at 945 am. This was great. She called up to housekeeping and they told her they had finished cleaning the room. We brought our things in and left for our event in Hollister. We returned at about 10pm and as I looked over the room, I found it to be very unappealing. My husband went to get ice, but there is no ice machine on premises. I found the toilet seat to have dried urine on it and several different types of hair on the sink and floor. I next went to inspect bed. Two dead fleas in sheets and coffee stains and drool on pillows and cases. At this point I was really sickened. The desk said he only had one pillow to change out that was only slightly better than our worst one. I didn't sleep a wink. In the morning the desk attendant said there was nothing she could do because we had booked online. Very disgusted!
1 night romance trip
Extended Stay America San Jose - Morgan Hill, San Jose - Silicon Valley
Fair2.0 / 5
Never stay at Extended Stay!
I was very disappointed in my stay. When I arrived I was told I was to early, which I was, but I watched from the parking lot as other guests were checked in. Once in my room there were so many air fresheners plugged in it gave me a headache. I proceeded to unplug them all and with in an hour I was overtaken by the musty smell of mold. I could not lock one set of windows because they were so warped. To top it off the bathroom sink was totally plugged and I had to use the kitchen sink to handle all of my bathroom needs.
1 night business trip
Extended Stay America San Jose - Morgan Hill, San Jose - Silicon Valley
Fair2.0 / 5
Hotel was conveniently located for my business purpose, however the nightly rate was very high for this type of hotel
1 night business trip
Extended Stay America San Jose - Morgan Hill, San Jose - Silicon Valley
Fair2.0 / 5
Spend the extra money and staff elsewhere
Don't expect any service at all. The so-called continental breakfast was some old rotten fruit, bad coffee, energy bars, nestle instant hot chocolate, and instant quaker oats (envelop provided for microwave heating).
2 night family trip

See all reviews

Extended Stay America San Jose - Morgan Hill, San Jose - Silicon Valley

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