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SilverOaks Resort Heritage, Rotorua

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.
349 Fenton StRotorua3201New Zealand, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
2.7 / 5
Pool
Great pool
Wellness Area
Poor wellness & sports facilities
Room
Room is not nice
Cleanliness
Dirty
555See all 555 Hotels.com reviews
From 305 reviewsTripAdvisor Traveller Rating

SilverOaks Resort Heritage, Rotorua

Hotel Info: 866-539-8117

from $51
  • Standard Room
  • Suite, 2 Bedrooms
  • Studio, Jetted Tub
  • Standard Room, 1 Bedroom, Jetted Tub
  • Studio
  • Suite, 1 Bedroom

At a glance

Key facts

Hotel size

  • This hotel has 41 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-10 PM
  • Check-out time is 10 AM
  • Express check-in/out
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs only) *

Internet

  • WiFi in public areas *

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Free self parking

Also known as

  • SilverOaks Heritage
  • SilverOaks Heritage Rotorua
  • SilverOaks Resort
  • SilverOaks Resort Heritage
  • SilverOaks Resort Heritage Rotorua
  • Silveroaks Resort Heritage Hotel Rotorua

Optional extras

Rollaway beds are available for NZD 30 per night

Breakfast costs between NZD 15 and NZD 20 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of NZD 25 per pet, per night

WiFi is available in guestrooms for NZD 10 per day (rates may vary)

WiFi is available in public areas for NZD 10 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for NZD 10 per day (rates may vary)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Barbeque grills
Things to do
  • Outdoor pool
  • Children's pool
  • Outdoor tennis court
  • Spa services on site
  • Spa tub
  • Miniature golf on site
  • Playground on site
  • Golfing nearby
  • Tennis on site
Working away
  • Number of meeting rooms - 3
  • Conference space
  • Meeting rooms 3
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
Facilities
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

SilverOaks Resort Heritage, Rotorua’s small print

Also known as

  • SilverOaks Heritage
  • SilverOaks Heritage Rotorua
  • SilverOaks Resort
  • SilverOaks Resort Heritage
  • SilverOaks Resort Heritage Rotorua
  • Silveroaks Resort Heritage Hotel Rotorua

Optional extras

Rollaway beds are available for NZD 30 per night

Breakfast costs between NZD 15 and NZD 20 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of NZD 25 per pet, per night

WiFi is available in guestrooms for NZD 10 per day (rates may vary)

WiFi is available in public areas for NZD 10 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for NZD 10 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.7 /5 from 555 reviews

SilverOaks Resort Heritage, Rotorua
Excellent4.0 / 5
Good hotel for the price
The hotel manager was very nice and accomodating!
1 night trip
SilverOaks Resort Heritage, Rotorua
Outstanding5.0 / 5
Amazing place, can't recommend enough
Great place to stay. Close to city and got many facilities (e.g. mini golf, swimming pool). We were upgraded to better room for free. It was really spacious and we got private spa.
1 night romance trip
SilverOaks Resort Heritage, Rotorua
Outstanding5.0 / 5
Owner knows what hospitality is!
I'm going to give this place a 5* review because the owner truly knows what good service is. We arrived late after the office was closed (Expedia/Hotels.com said the office closed at 11p, but the sign on the door said 10pm; we arrived at 11:15pm), but the owner cheerfully opened the door after all my frantic knocking (I'm sure I woke him up) and he gladly checked me in and made me feel beyond welcome as a guest, telling me not to apologize and that he was glad I was there. The room itself was fine--nothing terribly memorable but comfortable enough. No kitchenette but a small fridge provided. Bathroom was OK, and we had chosen one of the rooms with a private hot tub, which was nice to soak in after a stressful day. The only downside I should mention is that the whole place--and by that, I mean the whole city, not just this property--smelled like sulphur, even inside the rooms, so if you're sensitive to that, beware. (We ceased noticing it after a short while.) Of course, that's not the property owner's fault, because that's just how the air in this geothermal city smells. Our stay here was brief (late arrival and early departure) but we would definitely stay here again for a good price.
1 night family trip
SilverOaks Resort Heritage, Rotorua
Excellent4.0 / 5
got money worth
on arrival the manager told us to check room as there was work being done.He said we could stay elsewhwhere even tho i had booked. The money paid was ok and it was a home away from home. The staff were friendly and the manager john asked if we were happy and was happy to help if needed. The quality was nothing flash but a home away from home. My mum who is hard to please at 72 wants to come back. I would recommend and indeed intend to go back . It was affordable on our budget. Thankyou for our enjoyable stay. Only hope pool is working next time.
3 night trip
SilverOaks Resort Heritage, Rotorua
Outstanding5.0 / 5
The unit was well used but everything worked and was clean The staff were super friendly and went out of their way to accommodate our needs during Cyclone Lusi.
3 night trip

See all reviews

SilverOaks Resort Heritage, Rotorua

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