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Springhill Suites Memphis East / Galleria

Photo gallery for Springhill Suites Memphis East / Galleria

Exterior
Pillowtop beds, desk, laptop workspace, blackout drapes
Pillowtop beds, desk, laptop workspace, blackout drapes
Pillowtop beds, desk, laptop workspace, blackout drapes
Suite, Multiple Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Overview of Springhill Suites Memphis East / Galleria

Springhill Suites Memphis East / Galleria

3.0 star property
3-star hotel with indoor pool, near Wolfchase Galleria

8.2/10 Very Good

676 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
The price is $98
Price available on 2/6/2023
Map
2800 New Brunswick Rd, Memphis, TN, 38133

Room options

About this area

What's nearby

  • In Wolfchase
  • Wolfchase Galleria - 1 min drive
  • University of Memphis - 16 min drive
  • Memphis Zoo - 18 min drive
  • Simmons Bank Liberty Stadium - 19 min drive
  • Beale Street - 24 min drive
  • Graceland - 29 min drive

Getting around

  • Memphis International Airport (MEM) - 27 min drive
  • Memphis Central Station - 26 min drive

Restaurants

  • TGI Friday's - 6 min walk
  • Olive Garden - 6 min walk
  • Bob Evans Restaurant - 6 min walk
  • Texas Roadhouse - 7 min walk
  • Hooters - 8 min walk

About this property

Springhill Suites Memphis East / Galleria

Springhill Suites Memphis East / Galleria is a great choice for a stay in Memphis. For a workout, you can visit the fitness center or go for a morning swim at the indoor pool. Fellow travelers say good things about the helpful staff and breakfast.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of WELL Health-Safety Rating (IWBI) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 79 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free self-serve breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Barbecue grills

What to do

  • Discount at nearby fitness center
  • Golfing nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • Built in 1998
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Visual alarms in hallways
  • Handrails in stairways
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Pillowtop mattress
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The property will be renovating from June 27 2022 to August 24 2024 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Fitness facility
  • Spa tub
The following facilities are closed on Wednesday and Thursday:
  • Fitness facility
  • Spa tub

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI) and COVID-19 Guidelines (CDC).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts major credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Springhill Suites Marriott Galleria Hotel East
Springhill Suites Memphis East Galleria Hotel
Springhill Suites Galleria Hotel
Springhill Suites Memphis East Galleria
Springhill Suites Galleria
Springhill Suites Memphis East / Galleria Hotel Memphis
Springhill Suites East Galleria
Springhill Suites Memphis East / Galleria Hotel
Springhill Suites Memphis East / Galleria Memphis
Springhill Suites Memphis East / Galleria Hotel Memphis

Frequently asked questions

Does Springhill Suites Memphis East / Galleria offer free cancellation for a full refund?
Yes, Springhill Suites Memphis East / Galleria does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Springhill Suites Memphis East / Galleria?
As of Jan 30, 2023, prices found for a 1-night stay for 2 adults at Springhill Suites Memphis East / Galleria on Feb 6, 2023 start from $98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Springhill Suites Memphis East / Galleria?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Springhill Suites Memphis East / Galleria?
Yes, there's an indoor pool.
Are pets allowed at Springhill Suites Memphis East / Galleria?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Springhill Suites Memphis East / Galleria?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Springhill Suites Memphis East / Galleria?
You can check in from 4:00 PM - anytime. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.
What is there to do at Springhill Suites Memphis East / Galleria and nearby?
Springhill Suites Memphis East / Galleria has an indoor pool and a fitness center.
Are there restaurants at or near Springhill Suites Memphis East / Galleria?
Yes. Nearby restaurants include TGI Friday's (6-min walk), Olive Garden (6-min walk), and Bob Evans Restaurant (6-min walk).
What's the area around Springhill Suites Memphis East / Galleria like?
Springhill Suites Memphis East / Galleria is in Wolfchase, a short 3-minute walk from Wolfchase Galleria.

Reviews

8.2

Very Good

8.5/10

Cleanliness

8.7/10

Staff & service

7.9/10

Amenities

8.1/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Good

the property is starting to show its age. several areas where the carpet is coming up, wallpaper peeling off and the highway noise was pretty evident. Serving biscuits, hash browns and bacon that were bought from Sam's/Walmart, also being undercooked wasn't the best look. My next Memphis Trip will
robert, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Run down
Nice but hotel seemed run down. Not worth the price
Brian, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Yuk on first sight.
First day reported a cleanliness issue. The problem was fixed promptl y, but the distaste for the room didn't go away. How the room cleaning was initially approved for the next occupant - I don't know ... big mistake.
3-night business trip
Verified Hotels.com guest review

4/10 Fair

Never staying here again
The customer service was not good at all. The bed was dirty. We stayed in a room that was supposed to be a sweet it was not. We had a couch that turned into a bed, which was horrible. All you felt was the springs we had breakfast the next day, and my kid ended up being sick When we left, I accidentally left my pillow went back to get it and they supposedly told me they didn’t have it. They did mention that maybe one of the cleaning ladies had it in her car. I left my number not even 10 minutes later, they called me and said that they found my pillow , I will never stay here again. Customer service was horrible. It wasn’t clean. I did not sleep well.
Luis, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Melanie, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Anthony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Breakfast prep lady a little pushy leaving us to rush with limited selection around 9:30am despite saying Breakfast was over at 10AM
Bessie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay!
We were very pleased with this hotel! The staff was very friendly and accommodating. We will definitely stay here again!
Martha, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clean, Comfortable and Friendly
Very nice property - would definitely recommend - Staff was great! Jessica and Wylene were both extremely helpful and friendly!!
Warren, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff and clean room
We checked in rather late and the front desk lady was so nice and friendly. She was very helpful and gave us all the info we needed about our room and the hotel. The room was clean and the beds were comfortable. Would definitely stay here again
Jane, 1-night family trip
Verified Hotels.com guest review