Guests
All properties in Petaling Jaya, Selangor, Malaysia

Sunway Resort

Luxury resort with 3 restaurants, near Sunway Pyramid Mall

  • Free Internet

Property renovations and closures

  • This property is closed from October 22 2021 to December 31 2021 (dates subject to change).

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Persiaran Lagoon, Bandar Sunway, Petaling Jaya, 47500, Selangor, Malaysia
8.2.Very Good.
  • Water park I don’t like the breakfast since it is limited

    Dec 16, 2019

  • Convenient and very good breakfast. It’s also located at the shopping mall with lots of…

    Dec 7, 2019

See all 133 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place

Guests rated location

Shopping
Dining options
Convenient
Safe
Walkable

This property will be closed from October 22 2021 to January 14 2022 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 460 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • 1 outdoor pool
  • Breakfast available
  • Fitness center

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free toiletries
  • Daily housekeeping

What’s around

  • Bukit Jalil National Stadium - 8.1 mi / 13 km
  • Mid Valley Mega Mall - 8.3 mi / 13.4 km
  • Shah Alam Blue Mosque - 8.6 mi / 13.8 km
  • Petaling Street - 10.5 mi / 16.9 km
  • Merdeka Square - 10.7 mi / 17.2 km
  • Malaysian Houses of Parliament - 11 mi / 17.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Executive Suite, 1 Bedroom, Business Lounge Access, Executive Level
  • Premier Suite
  • Presidential Suite
  • Deluxe Room, 1 Bedroom, Connecting Rooms
  • Grand Deluxe Room
  • Club Room, 1 Bedroom, Business Lounge Access
  • Family Terrace
  • Aquaventure Terrace
  • Business Suite
  • Wellness Suite
  • Family Fun Suite
  • Sunway Grand Suite

What’s around

Landmarks

  • Bukit Jalil National Stadium - 8.1 mi / 13 km
  • Mid Valley Mega Mall - 8.3 mi / 13.4 km
  • Shah Alam Blue Mosque - 8.6 mi / 13.8 km
  • Petaling Street - 10.5 mi / 16.9 km
  • Merdeka Square - 10.7 mi / 17.2 km
  • Malaysian Houses of Parliament - 11 mi / 17.6 km
  • Putra World Trade Centre - 13.2 mi / 21.2 km
  • Pavilion Kuala Lumpur - 13.6 mi / 21.8 km
  • Kuala Lumpur Tower - 13.7 mi / 22 km
  • Petronas Twin Towers - 14.2 mi / 22.9 km

Getting around

  • Kuala Lumpur International Airport (KUL) - 35 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 12 min drive
  • Kuala Lumpur Setia Jaya KTM Komuter Station - 28 min walk
  • SS 15 - 4 min drive
  • Kuala Lumpur Subang Jaya KTM Komuter Station - 6 min drive
  • Airport shuttle (surcharge)
map
See on map
Persiaran Lagoon, Bandar Sunway, Petaling Jaya, 47500, Selangor, Malaysia

At a glance

Hotel size

  • This hotel has 460 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free wired Internet access in rooms

Transfers

  • Airport shuttle from 7:00 AM to 11:30 PM*

Parking

  • Onsite parking available only on request
  • Covered onsite self parking (MYR 12 per night; includes in/out privileges)
  • Onsite valet parking (MYR 22 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service

Things to do

  • Number of outdoor pools - 1
  • Outdoor seasonal pool
  • Fitness facilities
  • Children's pool

Working away

  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or town car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspaper
  • Free wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

The Resort Café - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Fuzion - Onsite restaurant. Open daily.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 76.95 for adults and MYR 36.50 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MYR 170 per vehicle (roundtrip, Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered self parking costs MYR 12 per night with in/out privileges
  • Valet parking costs MYR 22 per day
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, and gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • The seasonal pool is open from January to December

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

The credit card shown at check-in must be the same card used to book the reservation.

Also known as

  • Sunway Petaling Jaya
  • Sunway Resort Resort
  • Sunway Resort Hotel Spa
  • Sunway Resort Petaling Jaya
  • Sunway Hotel Petaling Jaya
  • Sunway Resort Resort Petaling Jaya
  • Sunway Resort Hotel Petaling Jaya
  • Sunway Resort Hotel And Spa
  • Sunway Resort Hotel
  • Sunway Resort Hotel Spa
  • Sunway Hotel Petaling Jaya
  • Sunway Resort Petaling Jaya

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Sunway Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from October 22 2021 to December 31 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs MYR 12 per night. Valet parking costs MYR 22 per day.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Express check-out is available.
  • Yes, there are 3 onsite restaurants, featuring international cuisine. Nearby restaurants include Brotzeit (5-min walk), Juice Works (5-min walk), and Tony Roma's (5-min walk).
  • Yes, an airport shuttle is available from 7:00 AM to 11:30 PM on request. The charge is MYR 170 per vehicle roundtrip.
  • Sunway Resort has an outdoor pool and a fitness center.
8.2.Very Good.
  • 8.0.Very Good

    Great family hotel but room for improvements

    Beautiful lobby but the furnishings in the room is getting old and outdated. Love the buffet for it’s huge variety but the service is lacking. Tables are not cleaned in time and no drinks are served or refilled. For a 5 star hotel, this is poor service.

    Laurie, 4 night business trip, Nov 4, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    After so many returns to the property, they never seem to find my profile. They are treating me as a new customer and always assigning me a connecting room even though how many times I convey the msg please do not assign the connecting room. It's a real talent....

    Sylvia, 3 night business trip, Sep 30, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Need to Furniture renovation but at all its good and near sunway lagoon and sunway shopping mall

    Fahad, 2 night family trip, Sep 20, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    everything was great room very quite and clean fast check in food is vary

    3 night family trip, Sep 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Room temperature set value was automatically renewed whenever I came in and inserted the card and this was inconvenient. Notice in elevator indicated that hotel and other conference section is connected through level 10 but it was blocked. That notice should be removed.

    3 night business trip, Aug 21, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Very nice Hotel, great location, excellent breakfast, recommend it only to families with kids planning to go to Sunway Lagoon Thyme Park, very busy in August.

    2 night romance trip, Aug 14, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Good foods, good amenities, and good hospitality

    Hideki, 1 night business trip, Aug 5, 2019

    Verified Expedia guest review

  • 6.0.Good

    I think this hotel deserves 4 stars only because the property condition is not that high. Also, the staff are not professional enough to deal with guests. The pool staff are so underwhelming and not as friendly as other 5 stars hotel. I am not saying this hotel is bad, but for sure not a 5 stars hotel in opinion as a frequent traveler.

    3 night trip, Aug 5, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    There were no real benefits to staying at this hotel even though it was a VIP access hotel. The hotel is attached to a water park and a mall so there were a lot of families with kids screaming and running up and down the hallways - starting from the early morning. The breakfast is amazing - anything you could want. There are multiple restaurants in the hotel - you really could stay the weekend and never leave the property! Very nice pool - considering this is in an area that is mostly Muslim - consider being more covered up using the facilities

    1 night business trip, Aug 1, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice location and great room. Very clean, next to a mall.

    2 night business trip, Jul 24, 2019

    Verified Expedia guest review

See all 133 reviews