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Palace Hotel Tokyo, Tokyo

5-star5 stars
1-1-1 MarunouchiChiyoda, TokyoTokyo-to100-0005Japan, 800-491-6126

Luxury hotel with 7 restaurants, near Tokyo Imperial Palace
  • Gold Award 2017Gold Award winner, 2017!

    Guests have consistently rated this property as ’Exceptional’.

  • Free WiFi
Exceptional9.8 / 10
Service
Fantastic service
Vibe
Awesome vibe
Food
Delicious food
Value for money
Fairly good value for money
285See all 285 Hotels.com reviews
From 1,200 reviewsTripAdvisor Traveller Rating

Palace Hotel Tokyo, Tokyo

Hotel Info: 866-539-8117

from $435
  • Grand Deluxe Twin Room, Non-Smoking
  • Chiyoda Suite Room with Balcony, Non Smoking
  • Club Deluxe Twin Room with Balcony, Non Smoking
  • Club Deluxe King Room, Non Smoking
  • Deluxe Twin Room, Non Smoking, Balcony
  • Deluxe King Room with Balcony, Non Smoking
  • Deluxe Twin Room with Balcony, Non Smoking (Triple Use)
  • Garden Suite Room with Balcony, Non Smoking
  • Club Deluxe King Room with Balcony, Non Smoking
  • Deluxe King Room, Non Smoking
  • Club Deluxe Twin Room with Balcony, Non Smoking (Triple Use)
  • Grand Deluxe Twin Room, Non-Smoking (Triple Use)
  • Executive Suite Room with Balcony, Non Smoking
Want more choice? Check out our other properties in Tokyo.

At a glance

Key facts

  • This hotel has 290 rooms
  • This hotel is arranged over 23 floors
  • Staff speak English

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
Airport shuttle service is available at scheduled times during limited hours. Contact the property in advance to get details. Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM. 2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle at scheduled times *

Parking

  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 7 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
Working away
  • Conference space
  • Meeting rooms 3
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff (English spoken)
  • Porter/bellhop
Facilities
  • Year Built 2012
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Egyptian-cotton sheets
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Evian SPA TOKYO has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, massages, facials, and body wraps. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

CROWN - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Open daily.

GRAND KITCHEN - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

WADAKURA - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

TATSUMI - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

GO - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

  • Palace Hotel Tokyo is listed in the 2013 Condé Nast Traveler Hot List.
  • The property is a member of the Leading Hotels of the World.

Palace Hotel Tokyo, Tokyo’s small print

Also known as

  • Hotel Palace Tokyo
  • Grand Palace Hotel Tokyo
  • Hotel Grand Palace Tokyo, Japan
  • Palace Hotel Tokyo Japan
  • Hotel Tokyo Palace
  • Palace Hotel Tokyo
  • Palace Tokyo
  • Palace Tokyo Hotel
  • Tokyo Hotel Palace
  • Tokyo Palace
  • Tokyo Palace Hotel
  • Grand Palace Chiyoda

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Guests under 16 years old are not allowed in the health club or fitness facility.

Guests under 18 years old are not allowed in the spa.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: JPY 200 per person, per night

Optional extras

Self parking costs JPY 2060 per night with in/out privileges

Valet parking costs JPY 1000 per night

Rollaway beds are available for an additional charge

Breakfast costs between JPY 2700 and JPY 5100 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Palace Hotel Tokyo, Tokyo

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