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Palace Hotel Tokyo, Tokyo

5 stars
1-1-1 MarunouchiChiyoda, TokyoTokyo-to100-0005Japan, 800-491-6126
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Outstanding4.9 / 5
Vibe
Awesome vibe
Service
Fantastic service
Food
Delicious food
Bar and Beverages
Standard bar
167See all 167 Hotels.com reviews
From 823 reviewsTripAdvisor Traveller Rating

Palace Hotel Tokyo, Tokyo

Hotel Info: 866-539-8117

from $454
  • Grand Deluxe Twin Room, Non-Smoking
  • Chiyoda Suite
  • Club Deluxe Twin
  • Club Deluxe King
  • Deluxe Twin Room, Non Smoking, Balcony
  • Deluxe Room, 1 King Bed, Non Smoking, Balcony
  • Deluxe Twin Room, Balcony (Triple Use)
  • Garden Suite
  • Club Deluxe King
  • Deluxe Room, 1 King Bed, Non Smoking
  • Club Deluxe Twin Room (Triple Use)
  • Grand Deluxe Twin Room (Triple Use)
  • Executive Suite

At a glance

Key facts

Hotel size

  • This hotel has 290 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle at scheduled times *

Parking

  • Valet parking *

Also known as

  • Hotel Palace Tokyo
  • Grand Palace Hotel Tokyo
  • Hotel Grand Palace Tokyo, Japan
  • Palace Hotel Tokyo Japan
  • Hotel Tokyo Palace
  • Palace Hotel Tokyo
  • Palace Tokyo
  • Palace Tokyo Hotel
  • Tokyo Hotel Palace
  • Tokyo Palace
  • Tokyo Palace Hotel
  • Grand Palace Chiyoda

Policies

Children 12 years old and younger are not allowed in the club lounge after 5:30 PM.
Children ages 5-15 are only allowed in the pool from 9 AM to 5 PM with adult supervision.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Guests under 16 years old are not allowed in the health club or fitness facility.

Guests under 18 years old are not allowed in the spa.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: JPY 200 per person, per night

Optional extras

Self parking costs JPY 2060 per night with in/out privileges

Valet parking costs JPY 1000 per night

Breakfast costs between JPY 2700 and JPY 5100 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 7 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
Working away
  • 24-hour business center
  • Conference space
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 2012
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Egyptian-cotton sheets
Things to enjoy
  • In-room massage available
Freshen up
  • Partially open bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Evian SPA TOKYO has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, massages, facials, and body wraps. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

CROWN - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Open daily.

GRAND KITCHEN - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

WADAKURA - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

TATSUMI - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

GO - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

  • Palace Hotel Tokyo is listed in the 2013 Condé Nast Traveler Hot List.
  • The property is a member of the Leading Hotels of the World.

Palace Hotel Tokyo, Tokyo’s small print

Also known as

  • Hotel Palace Tokyo
  • Grand Palace Hotel Tokyo
  • Hotel Grand Palace Tokyo, Japan
  • Palace Hotel Tokyo Japan
  • Hotel Tokyo Palace
  • Palace Hotel Tokyo
  • Palace Tokyo
  • Palace Tokyo Hotel
  • Tokyo Hotel Palace
  • Tokyo Palace
  • Tokyo Palace Hotel
  • Grand Palace Chiyoda

Policies

Children 12 years old and younger are not allowed in the club lounge after 5:30 PM.
Children ages 5-15 are only allowed in the pool from 9 AM to 5 PM with adult supervision.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Guests under 16 years old are not allowed in the health club or fitness facility.

Guests under 18 years old are not allowed in the spa.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: JPY 200 per person, per night

Optional extras

Self parking costs JPY 2060 per night with in/out privileges

Valet parking costs JPY 1000 per night

Breakfast costs between JPY 2700 and JPY 5100 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.9 /5 from 167 reviews

Palace Hotel Tokyo, Tokyo
Outstanding5.0 / 5
Excellent hotel.
If you're looking to splurge, this is the place to do it! We booked a club level room for 2 nights and all I can say is WOW! Awesome service, hotel & location. Highly recommend.
2 night family trip
Palace Hotel Tokyo, Tokyo
Outstanding5.0 / 5
It was perfect!
1 night family trip
Palace Hotel Tokyo, Tokyo
Outstanding5.0 / 5
Great views service and excellent hotel great staf
This was easily the fanciest hotel I have ever stayed at. It was also the most expensive. It was a splurge for sure. And my only regret is that my stay lasted 12 hours. The staff from the concierge to the bellhop to front desk were all top class. Everyone spoke English well and were polite and courteous.
1 night family trip
Palace Hotel Tokyo, Tokyo
Outstanding5.0 / 5
superb high end hotel
very nice hotel with helpful staff
1 night business trip
Palace Hotel Tokyo, Tokyo
Outstanding5.0 / 5
Simply the best hotel in Tokyo
Palace Hotel is easily the best hotel I've ever stayed at. It is so beautiful, and their service is impeccable.
3 night romance trip

See all reviews

Palace Hotel Tokyo, Tokyo

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