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1 room, 2 adults

Palace Hotel Tokyo, Tokyo

5-star5 stars
1-1-1 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005, Japan

Luxury hotel with 7 restaurants, near Museum of the Imperial Collections
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Exceptional9.8
Room
Great room
Location
Great location
Vibe
Awesome vibe
Food
Delicious food
492See all 492 Hotels.com reviews
From 1,496 reviews

TripAdvisor Traveller Rating

Palace Hotel Tokyo, Tokyo

from $562
  • Deluxe King Room, Non Smoking
  • Deluxe King Room with Balcony, Non Smoking
  • Grand Deluxe Twin Room, Non-Smoking
  • Deluxe Twin Room, Non Smoking, Balcony
  • Club Deluxe King Room, Non Smoking (19F Club Lounge Breakfast Included)
  • Club Deluxe King Room with Balcony, Non Smoking (19F Club Lounge Breakfast Included)
  • Club Deluxe Twin Room with Balcony, Non Smoking (19F Club Lounge Breakfast Included)
  • Executive Suite Room with Balcony, Non Smoking (19F Club Lounge Breakfast Included)
  • Garden Suite Room with Balcony, Non Smoking (19F Club Lounge Breakfast Included)
  • Chiyoda Suite Room with Balcony, Non Smoking (19F Club Lounge Breakfast Included)
  • Deluxe Twin Room with Balcony, Non Smoking (Triple Use)
  • Grand Deluxe Twin Room, Non-Smoking (Triple Use)
  • Club Deluxe Twin Room with Balcony, Non Smoking (Triple Use, 19F Club Lounge Breakfast Included)
  • Deluxe Room, 1 King Bed, Balcony (Grand)
  • Deluxe Room, 1 King Bed, Balcony (Club Grand)
  • Suite, 2 Twin Beds, Balcony (Park)
  • Deluxe Room, 2 Twin Beds, Balcony (Club Grand)
  • Suite, 1 King Bed, Balcony (Terrace)
  • Grand Deluxe King Room with Balcony, Non Smoking
  • Club Grand Deluxe King Room with Balcony, Non Smoking (19F Club Lounge Breakfast Included)
  • Club Grand Deluxe Twin Room, Non Smoking (19F Club Lounge Breakfast Included)
  • Suite, 2 Twin Beds, Balcony
  • Accessible King Room, Non Smoking
  • Accessible Twin Room with Balcony, Non Smoking

What’s around Palace Hotel Tokyo, Tokyo

Top spots nearby

Recommended by this property

  • Museum of the Imperial Collections (2-minute walk)
  • Wadakura Fountain Park (2-minute walk)
  • Masakado Kubizuka (3-minute walk)
  • Ninomaru Garden (3-minute walk)
  • Imperial Palace Garden (5-minute walk)
  • East Garden (5-minute walk)
  • Marunouchi Building (5-minute walk)

Getting around

  • Tokyo (HND-Haneda) - 16 min drive
  • Tokyo Station - 14 min walk
  • Tokyo Kanda Station - 20 min walk
  • Tokyo Yurakucho Station - 20 min walk
  • Otemachi Station - 8 min walk
  • Nijubashimae Station - 9 min walk
  • Takebashi Station - 12 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 290 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 3:00 PM-3:00 AM
  • Check-out time is noon
Airport shuttle service is available at scheduled times during limited hours. Fees may apply. Contact the property in advance to get details. Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM. 2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle at scheduled times *

Parking

  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 7 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Yoga classes/instruction on site
  • Sauna
Working away
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2012
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Egyptian-cotton sheets
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Evian SPA TOKYO has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

CROWN - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner.

GRAND KITCHEN - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

WADAKURA - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

TATSUMI - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

GO - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

  • Palace Hotel Tokyo is listed in the 2018 Travel + Leisure 500.
  • The property is a member of the Leading Hotels of the World.

Palace Hotel Tokyo, Tokyo’s small print

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 6:30 AM to 10:00 PM.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Guests under 16 years old are not allowed in the health club or fitness facility.

    Guests under 18 years old are not allowed in the spa.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Also known as

    • Hotel Palace Tokyo
    • Grand Palace Hotel Tokyo
    • Hotel Grand Palace Tokyo, Japan
    • Palace Hotel Tokyo Japan
    • Hotel Tokyo Palace
    • Palace Hotel Tokyo
    • Palace Tokyo
    • Palace Tokyo Hotel
    • Tokyo Hotel Palace
    • Tokyo Palace
    • Tokyo Palace Hotel
    • Grand Palace Chiyoda

    Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    • A tax is imposed by the city: JPY 200 per person, per night

    Optional extras

    Self parking costs JPY 2060 per night with in/out privileges

    Valet parking costs JPY 1000 per night

    Breakfast costs between JPY 4000 and JPY 5100 per person (approximately)

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Exceptional 9.8 From 492 reviews

    Exceptional 10.0
    Beautiful views, convenient location, nice rooms
    We stayed for 6 nights in March. We had access to the Club level. This Club level was very nice and convenient. We stopped in multiple times during the day; breakfast, afternoon break, evening drinks. The hotel was very clean, the staff very nice and the location was good. Overlooking the Imperial Gardens was a nice change from the city buildings. Tokyo station was only 2 blocks away. The room was clean and comfortable.
    keith, us6 night romance trip
    Exceptional 10.0
    Superb!
    Pierre, us1 night family trip
    Exceptional 10.0
    Excellent place to stay for a first visit to Tokyo
    Lovely hotel, although very expensive. Service was impeccable - friendly, helpful. Location very good - close to Tokyo Station and other subway lines. Room was beautiful and had lovely details.
    Susan, usFamily trip
    Exceptional 10.0
    THE BEST HOTEL IN THE WORLD
    THE BEST HOTEL IN THE WORLD - EVERY IMAGINABLE AMENITY, THE MOST WONDERFUL STAFF, AND THE BEST LOCATION IN TOKYO. WE HAVE STAYED AT THE TOKYO PALACE HOTEL MANY TIMES AND PREFER IT TO ANY OTHER HOTEL WE HAVE EXPERIENCED IN MORE THAN 50 YEARS OF INTERNATIONAL TRAVEL. DR. and MRS. MICHAEL N. OXMAN
    usRomance trip
    Exceptional 10.0
    Palace Hotel
    A 5 star hotel at its very best! Palace Hotel has been renovated to more up to date standards. Directly across from the Imperial Palace grounds and a short 2 block walk to Tokyo Station where one can pick up most of the trains/subways going in and out of Tokyo. Our bedroom was very nice and large overlooking the Palace Moat and grounds with a well appointed bathroom: down spout and angled showers, soaking tub, Toto Washlet and great amenities. We enjoyed dining at The Kitchen for breakfast mainly and had an excellent tempura meal at Tatsumi. Very professional and kind staff ready to serve your needs.
    Linda, us6 night romance trip

    Palace Hotel Tokyo, Tokyo

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