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All properties in Schaumburg, Illinois, United States of America

DoubleTree by Hilton Chicago - Schaumburg

Suburban hotel in Schaumburg with indoor pool and restaurant

  • Free WiFi in lobby and free parking
From
$93

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800 National Pkwy, Schaumburg, 60173, IL, United States of America
8.2.Very Good.
  • The hotel was convenient to the activities we were participating in. The staff was…

    Sep 11, 2021

  • This hotel is run down. For the amount you charge (close to downtown Chicago rates),…

    Aug 15, 2021

See all 391 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Shopping
Dining options
Easy parking
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 189 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Free area shuttle
  • 24-hour fitness center

For families

  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Daily housekeeping

What’s around

  • Ned Brown Forest Preserve - 23 min walk
  • Legoland Discovery Center - 23 min walk
  • Woodfield Mall - 27 min walk
  • Schaumburg Convention Center - 32 min walk
  • Schaumburg Medieval Times - 2.8 mi / 4.5 km
  • Harper College - 3.6 mi / 5.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • One King Bed
  • Two Double Beds, Non Smoking
  • Junior Suite, 1 King Bed with Sofa bed, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 1 King Bed, Non Smoking, Corner (15% Larger Room)
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

What’s around

Landmarks

  • Ned Brown Forest Preserve - 23 min walk
  • Legoland Discovery Center - 23 min walk
  • Woodfield Mall - 27 min walk
  • Schaumburg Convention Center - 32 min walk
  • Schaumburg Medieval Times - 2.8 mi / 4.5 km
  • Harper College - 3.6 mi / 5.7 km
  • Heritage Park - 3.8 mi / 6.1 km
  • OSHA Training Institute - 4.2 mi / 6.8 km
  • Arlington Lakes Golf Club - 4.2 mi / 6.8 km
  • Alexian Brothers Medical Center - 4.5 mi / 7.2 km
  • Pirates Cove Childrens Theme Park - 4.5 mi / 7.2 km

Getting around

  • Chicago O'Hare International Airport (ORD) - 18 min drive
  • Chicago, IL (PWK-Chicago Executive) - 18 min drive
  • Chicago, IL (DPA-Dupage) - 30 min drive
  • Chicago Midway Airport (MDW) - 37 min drive
  • Roselle Medinah Station - 8 min drive
  • Palatine Station - 9 min drive
  • Roselle Station - 9 min drive
  • Free area shuttle
map
See on map
800 National Pkwy, Schaumburg, 60173, IL, United States of America

At a glance

Hotel size

  • This hotel has 189 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • 24-hour fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
  • Fitness facilities

Working away

  • 24-hour business center
  • One meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Year Built - 1986
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 9.95 per night (rates may vary)
  • Wired Internet access is available in guestrooms for USD 9.95 (rates may vary)

PetsPay at property

  • Service animals exempt from fees

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash.

Also known as

  • DoubleTree Hilton Chicago Schaumburg
  • DoubleTree Hilton Hotel Schaumburg Chicago
  • Doubletree Hotel Chicago Schaumburg
  • Doubletree Schaumburg
  • Schaumburg Doubletree
  • DoubleTree Hilton Chicago Schaumburg Hotel
  • DoubleTree by Hilton Chicago - Schaumburg Hotel
  • DoubleTree by Hilton Chicago - Schaumburg Schaumburg
  • DoubleTree by Hilton Chicago - Schaumburg Hotel Schaumburg

*See fees and policies for additional details or extra charges

FAQs

  • Yes, DoubleTree by Hilton Chicago - Schaumburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Tilted Kilt (6-min walk), Wildfire (7-min walk), and Egg Harbor Cafe (7-min walk).
  • No, this hotel doesn't have a casino, but Rivers Casino (15-min drive) and Grand Victoria Casino (18-min drive) are both nearby.
  • Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center.
8.2.Very Good.
  • 4.0.Fair

    Could Have Been Sooo Much Better

    My wife and I checked in between 4:00 - 4:30 pm. According to Hotels.com the price was $109 but was charged $116. Upon arriving to our room, there was only one set of towels. My wife called the desk for another set and was told to come by to pick them up. We had food left over from dining and went to use the refrigerator that was not working. I went to my car and returned to the desk to pick up the towels and inform the clerk of the non-working refrigerator. He offered a room change if the device couldn't be replaced. We went out to dinner and returned to ask the clerk about the room change. He stated that his boss replaced the refrigerator, but we noticed he didn't. The toilet's chain was ineffective and we had to continually flush by removing the cover and manually lift the plunger. The manager's namw was Tom and the desk clerk was Kenny.

    1 night trip, Jul 2, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    The receptionists was not polite. Phone was broken. Just one towel was there.....

    3 night business trip, Jun 3, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Good

    Annie, 1 night trip, May 30, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    When I checked in the lady on shift that was pregnant was extremely nice and welcoming. Shortly after shift changed and the guy working the front desk name was Kevin. Kevin was the absolute worst when it came to customer service. He was rolling his eyes I was speaking to him about more towels. The hotel needs some upgrades but overall it was nice. The tv is outdated and some of the channels were fuzzy. Channel selection is very low. I would possibly stay again. I’ve stayed before but they have new staff. All new staff isn’t good staff.

    2 night family trip, May 28, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Our stay was primarily very pleasant. We wished we could have found a blanket in the closet, and a flat pillow. With four over-plump pillows we would have appreciated a near-flat one

    3 night romance trip, May 22, 2021

    Verified Expedia guest review

  • 6.0.Good

    It was clean... Stayed 3 nights but there wasn't any room cleaning . Only got 2 towels and had to ask for more. I would stay here again, but I think they can do better with the service and amenities.

    3 night romance trip, May 21, 2021

    Verified Expedia guest review

  • 6.0.Good

    The Expedia listing was wrong. There was no hot tub and the room i stayed in did not have a bath tub. Both where clearly stated and puctured in the listing.

    1 night family trip, May 15, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    We only had one complaint. It seems like there is no inforcement of the non smoking room rules. Our hallway smelled of cannabis every day. That was mildly annoying, but on our third night the room adjoining ours decided to begin smoking at 10 PM. It made our entire room smell very strongly. We approached our neighbors who denied it, and continued smoking. The front desk person did come up to talk to them, and they seemed to stop after that.

    3 night family trip, Apr 29, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    It was a pleasant stay during these more difficult times. The facility was clean and comfortable

    2 night family trip, Apr 23, 2021

    Verified Travelocity guest review

  • 8.0.Very Good

    While the customer service is really good the amenities and conditions of the utilities needs improvement.

    1 night family trip, Apr 9, 2021

    Verified Orbitz guest review

See all 391 reviews