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The Westin Galleria Houston, Houston

4 stars
5060 W Alabama StHoustonTX77056United States of America, 800-491-6126
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Excellent4.1 / 5
Location
Great location
Service
Fantastic service
Comfort
Rather comfortable
Food
Food could be better
299See all 299 Hotels.com reviews
From 909 reviewsTripAdvisor Traveller Rating

The Westin Galleria Houston, Houston

Hotel Info: 866-539-8117

from $116
  • Deluxe Room, 2 Single Beds
  • Westin, Deluxe Room, 1 King Bed
  • Deluxe Quadruple Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Double Room
  • Traditional Room, 1 Queen Bed
  • Deluxe Double Room, 2 Queen Beds
  • Westin, Deluxe Room, 1 Queen Bed
  • Westin, Traditional Room, 1 Queen Bed
  • Traditional Room, 1 King Bed
  • Traditional Room, 2 Queen Beds
  • Traditional Room, 1 Queen Bed
  • Westin, Deluxe Room, 2 Queen Beds
  • Deluxe Double Room
  • Traditional Double
  • Westin, Traditional Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 487 rooms
  • This hotel is arranged over 24 floors

Arriving/leaving

  • Check-in time 3 PM-2:30 AM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 21
  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only)

  • 2 per room (up to 40 lb)

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Free self parking

  • Valet parking *

  • Free nearby parking

Other information

  • Smoke-free property

Also known as

  • Houston Galleria Westin
  • Westin Galleria Houston
  • Westin Hotel Houston Galleria
  • Westin Houston Galleria
  • Houston Westin
  • Westin Houston
  • Westin Galleria Houston Hotel

Optional extras

Valet parking costs USD 32 per night with in/out privileges

Rollaway beds are available for USD 20 per night

Breakfast costs between USD 10 and USD 50 per person (approximately)

WiFi is available in guestrooms for USD 15 per night (rates may vary)

WiFi is available in public areas for USD 15 per night (rates may vary)

Dial-up Internet access is available in guestrooms for an extra charge

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Golfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 36
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 93000
  • Conference space size (meters) - 8640
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1977
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch plasma TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

The Westin Galleria Houston, Houston’s small print

Also known as

  • Houston Galleria Westin
  • Westin Galleria Houston
  • Westin Hotel Houston Galleria
  • Westin Houston Galleria
  • Houston Westin
  • Westin Houston
  • Westin Galleria Houston Hotel

Optional extras

Valet parking costs USD 32 per night with in/out privileges

Rollaway beds are available for USD 20 per night

Breakfast costs between USD 10 and USD 50 per person (approximately)

WiFi is available in guestrooms for USD 15 per night (rates may vary)

WiFi is available in public areas for USD 15 per night (rates may vary)

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 299 reviews

The Westin Galleria Houston, Houston
Poor1.0 / 5
Worst room ever - under construction site
Worst experience ever! Construction was going on the upper floors, we were put in a room directly below the room being renovated. Called the front desk numerous times, was never told of the construction until the 5th call! The front desks kept telling us on our complaints about the noise they would send security up. No one ever mentioned the unbearable noise. We stayed over Thanksgiving with hopes of shopping in adjacent Galleria, but were told we had to wait until 6PM to come back to shop. We went back to our room, not knowing about the construction to enjoy some quite time together, and all the noise broke loose with the construction. When we called the 5th time we were asked, "are you talking about the construction"? Finally they offered us another room away from the noise, then we had to pack up our belongings, get a luggage cart and get settled into another room! They said it was mentioned on their web page, but we booked through Hotels.Com, and the construction was hidden on a page we had to search for to find. Similar to 'don't forget to read the fine print'. We plan to dispute this charge with our credit card company, due to the fact we were given the one room out of the entire hotel under the construction site. Not very knowledgeable personal to put paying guests in such an undesirable location.
2 night romance trip
The Westin Galleria Houston, Houston
Outstanding5.0 / 5
Great Hotel
Great Hotel - great location
2 night family trip
The Westin Galleria Houston, Houston
Outstanding5.0 / 5
Walk right into mall from hotel
Great location with direct walk into the galleria mall! Nice restaurants in galleria and never had to drive anywhere.
1 night romance trip
The Westin Galleria Houston, Houston
Outstanding5.0 / 5
Clean, comfortable and convenient for shopping
Beautiful, modern room with extremely comfortable beds (we had 2 queen beds for my two daughters and myself).
1 night family trip
The Westin Galleria Houston, Houston
Outstanding5.0 / 5
Love it
The staff was great and location awesome. Love it. Definitely staying from now on
2 night family trip

See all reviews

The Westin Galleria Houston, Houston

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