8/10 Very Good
Apr 30, 2023
Not worth 4.5 stars, more like 3.5 stars
Valet told us we should clear everything out of our car before he parks it because things get stolen “all the time”. Not wanted to deal with that weird comment, we took everything out of the car and had it brought to our room…except it sat down in the lobby for an hour until they realized they needed to bring it up. We even called down to the lobby and also let the front desk know when we checked in.
Also - you don’t get blankets or a comforter, the beds just have two layers of sheets.
Keep in mind the “restaurant” is actually the Daily Grill located inside the mall. So you have to walk and there’s now room service.
Not sure how this place got a 4.5 star rating.
Would have stayed at the JW Marriott, but they screwed that up too, the power was out when I arrived and couldn’t check in, had to last minute book this Westin
Verified traveler
1-night family trip
Verified Hotels.com guest review