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The Westin Galleria Houston, Houston

4 stars4 stars
5060 W Alabama StHoustonTX77056United States of America
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Excellent4.1 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Vibe
Vibe is not too good
285See all 285 Hotels.com reviews
From 928 reviewsTripAdvisor Traveller Rating

The Westin Galleria Houston, Houston

from $149
  • Deluxe Room, 2 Single Beds
  • Westin, Deluxe Room, 1 King Bed
  • Deluxe Quadruple Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Double Room
  • Traditional Room, 1 Queen Bed
  • Deluxe Double Room, 2 Queen Beds
  • Westin, Deluxe Room, 1 Queen Bed
  • Westin, Traditional Room, 1 Queen Bed
  • Traditional Room, 1 King Bed
  • Traditional Room, 2 Queen Beds
  • Traditional Room, 1 Queen Bed
  • Westin, Deluxe Room, 2 Queen Beds
  • Deluxe Double Room
  • Standard Room, 1 King Bed
  • Traditional Double Room
  • Westin, Traditional Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 487 rooms
  • This hotel is arranged over 24 floors

Arriving/leaving

  • Check-in time 3 PM-2:30 AM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 21
  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only)

  • 2 per room (up to 40 lb)

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Free self parking

  • Valet parking *

  • Free nearby parking

Other information

  • Smoke-free property

Also known as

  • Houston Galleria Westin
  • Westin Galleria Houston
  • Westin Hotel Houston Galleria
  • Westin Houston Galleria
  • Houston Westin
  • Westin Houston
  • Westin Galleria Houston Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking costs USD 32 per night with in/out privileges

Rollaway beds are available for USD 20 per night

Breakfast costs between USD 10 and USD 50 per person (approximately)

WiFi is available in guestrooms for USD 15 per night (rates may vary)

WiFi is available in public areas for USD 15 per night (rates may vary)

Dial-up Internet access is available in guestrooms for an extra charge

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Golfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 36
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 93000
  • Conference space size (meters) - 8640
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1977
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch plasma TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

The Westin Galleria Houston, Houston’s small print

Also known as

  • Houston Galleria Westin
  • Westin Galleria Houston
  • Westin Hotel Houston Galleria
  • Westin Houston Galleria
  • Houston Westin
  • Westin Houston
  • Westin Galleria Houston Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking costs USD 32 per night with in/out privileges

Rollaway beds are available for USD 20 per night

Breakfast costs between USD 10 and USD 50 per person (approximately)

WiFi is available in guestrooms for USD 15 per night (rates may vary)

WiFi is available in public areas for USD 15 per night (rates may vary)

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 285 reviews

The Westin Galleria Houston, Houston
Excellent4.0 / 5
Pleasant experience!!
The hotel is very centrally located. Staff was very friendly and accommodating. Only thing we discovered was that if we book through 3rd parties the hotels are not liable to always provide a room upon arrival. If rooms are not available there can be a wait to check in. That wait time is not guaranteed. The staff was courteous and ensured we are provided a room and accommodated us in a special assistance room which we accepted and also provided us free breakfast for our inconvenience. In short they made all effort to make our trip pleasant. The hotel as access to the mall which was very interesting and we discovered it. Would have been good if we had been told upon check in. All in all acceptable cleaniliness and a very courteous staff made our experience very positive!!
1 night family trip
The Westin Galleria Houston, Houston
Outstanding5.0 / 5
Convenient clean hotel
Out stay was super! When we checked in.... the front desk staff was very nice to us and was very helpful in answering our concerns. The room is very nice and clean, easy access to the mall. We will definitely come back to this hotel agin.
1 night romance trip
The Westin Galleria Houston, Houston
Excellent4.0 / 5
Convenient for shopping & Galleria area
Had to book last minute as a work appointment in the area came up... Upon arriving, I initially tried to self park, but the mall was crowded with holiday shoppers, so I ended up using valet. Check in was easy, and my room was pleasant. Not the best view, but it was comfortable and roomy since it was a handicap room. But that also meant I didn't get a bathrobe like I thought I would from my initial reservation amenities. The hotel is attached to the Galleria Mall, so that was convenient. The hotel is also going through some remodeling, so that might be taken into consideration over the next couple of months. I didn't notice much work except I could hear some work going on in the room above me the Monday morning that I checked out, and there was minor work going on in the lobby.
1 night business trip
The Westin Galleria Houston, Houston
Outstanding5.0 / 5
It was great
2 night business trip
The Westin Galleria Houston, Houston
Fair2.0 / 5
Never again
For what we paid , we got a view of the top of the Galleria mall roof ...balcony door was locked . Coffee was quickly ordered and arrived in three minutes , not sure how much it was . WiFi $9.95 , parking $33.00...movies are $17.99 +tax...a ripoff...the room was pristeen though no refrigerator
1 night business trip

See all reviews

The Westin Galleria Houston, Houston

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