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1 room, 2 adults

The Westin Galleria Houston, Houston

4.5-star4.5 stars
5060 W Alabama St, Houston, TX, 77056, United States of America

Luxury hotel with outdoor pool, connected to a shopping center, near River Oaks District
  • Free WiFi in lobby and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Wellness
Great wellness & sports facilities
Location
Great location
Service
Fantastic service
Bar
Bar could improve

The Westin Galleria Houston, Houston

from $148
  • Traditional Room, 1 King Bed
  • Traditional Room, 2 Queen Beds
  • Premium Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Queen Beds
  • Executive Suite, 1 Bedroom
  • Deluxe Suite, 1 Bedroom (SW-M)
  • Presidential Suite, 1 King Bed with Sofa bed (SW-M)
  • Presidential Suite, 1 King Bed with Sofa bed (SW-M)

What’s around The Westin Galleria Houston, Houston

Top spots nearby

Recommended by this property

  • River Oaks District (11-minute walk)
  • Highland Village (18-minute walk)
  • Uptown Park (20-minute walk)
  • Toyota Center (6.3 mi / 10.1 km)
  • Minute Maid Park (6.8 mi / 10.9 km)
  • BBVA Compass Stadium (6.9 mi / 11.1 km)

Getting around

  • Houston, TX (IAH-George Bush Intercontinental) - 30 min drive
  • Houston, TX (HOU-William P. Hobby) - 20 min drive
  • Houston, TX (EFD-Ellington Field) - 31 min drive
  • Houston Station - 15 min drive

At a glance

Key facts

Hotel size

  • This hotel has 469 rooms
  • This hotel is arranged over 24 floors

Arriving/leaving

  • Check-in time 3 PM-2:30 AM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum guest age is 21
  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only)

  • 2 per room (up to 40 lbs)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Free self parking

  • Valet parking *

  • Free nearby parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor seasonal pool
  • 24-hour fitness facilities
  • Golf lessons available nearby
  • Golfing nearby
  • Fitness facilities
Working away
  • 24-hour business center
  • Number of meeting rooms - 24
  • Conference space
  • Conference space size (feet) - 66772
  • Conference space size (meters) - 6203
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1977
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lever door handles
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

The Westin Galleria Houston, Houston’s small print

Also known as

  • Houston Galleria Westin
  • The Westin Galleria Houston Hotel Houston
  • Westin Galleria Houston
  • Westin Hotel Houston Galleria
  • Westin Houston Galleria
  • Houston Westin
  • Westin Houston
  • Westin Galleria Houston Hotel
  • The Westin Galleria Houston Hotel
  • The Westin Galleria Houston Houston

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from March to September.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Valet parking costs USD 39.00 per day with in/out privileges

    Rollaway beds are available for USD 20.0 per stay

    Breakfast costs between USD 30 and USD 50 per person (approximately)

    WiFi is available in guestrooms for USD 14.95 per night (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

    Fabulous 8.6 From 496 reviews

    Poor 2.0
    Does NOT Care About its Disabled Guests
    The Westin Galleria does NOT care about its disabled guests!! I can not express how disappointed we are in The Westin Galleria Hotel, I have stayed in 15 Westin Hotels over the years (I just counted) and this one is last on the list! My girlfriend is disabled and confound to a wheel chair and I myself have a hearing disability, she loves being in a pool and the only ones she can get in are usually at hotels because they all have the lift. The weather last weekend was unseasonable warm and we decided to hit a hotel and have a nice weekend together. We chose The Westin Galleria because we have stayed in its sister property The Westin Oaks which is also within the mall. We chose this one, even tho it was 10% more expensive, just to mix it up and bit and that its actually closer to Nordstroms and Macys in the mall where she wanted to take in some early Christmas shopping. This should have been a great stay. I had even called the day before and specifically asked if the pool was heated..I was told "yes it was". We packed up including all our pool stuff and went over to the hotel. We wanted to self park and not pay the absorbent overnight/valet fee they charged. Heres where it all began, the self parking is horrible even if someone wasnt disabled, totally unlike the other Westin in the mall. That was ok, we dealt with that, no huge deal, just wanted to let people know the parking sucks. We got our room and as she got dressed for an afternoon at the pool I went down to make sure
    us1 night trip
    Poor 2.0
    A huge closed door fell on me and still in pain.
    On entering my room allocated to me, as soon as I tried to open the closet door, the huge door fell on my left shoulder and then flat on the ground . I’m still feeling pains. I tried to talk to a manager the day I checked out to get a report, receptionist told me to wait for a manager. I got frustrated after waiting about 5 minutes and no one came out. I had to leave to be able to make it to drop rental car on time and make my flight
    Adeniyi, us2 night trip with friends
    Exceptional 10.0
    Nice hotel, great location, wonderful staff!
    This hotel was very nice and is located attached to the galleria mall which was convenient. They have free parking in the ramp or valet available. I only have good thing to say! There was construction going on in the hotel so areas were blocked off but I didn’t notice any noise or anything bothersome due to it. Our coffee maker was missing the basket so we couldn’t make coffee the first morning (not the end of the world with Starbucks 100ft away in the mall). We asked for them to bring a basket and at the end of our day when we returned to the room we had a whole new coffee maker as well as cookies, wine, and a card. The staff were all very nice and personable! I was beyond impressed as it really was not the biggest inconvenience a hotel has ever caused us but it was the nicest response! We will stay at a Westin again because of this wonderful experience and if we return to Houston in the future we will be staying here!
    Terri, usOther trip
    Very Good 8.0
    Convenient for shopping & Galleria area
    Had to book last minute as a work appointment in the area came up... Upon arriving, I initially tried to self park, but the mall was crowded with holiday shoppers, so I ended up using valet. Check in was easy, and my room was pleasant. Not the best view, but it was comfortable and roomy since it was a handicap room. But that also meant I didn't get a bathrobe like I thought I would from my initial reservation amenities. The hotel is attached to the Galleria Mall, so that was convenient. The hotel is also going through some remodeling, so that might be taken into consideration over the next couple of months. I didn't notice much work except I could hear some work going on in the room above me the Monday morning that I checked out, and there was minor work going on in the lobby.
    Gloria, us1 night business trip
    Exceptional 10.0
    Great location, Fun place to stay
    We stayed at the Westin Galleria for my daughter's dance convention. It was so convenient to be in the host hotel, and to not have to leave for meals or last minute things we forgot, (like eyeliner) since we were in the mall. Our room was spacious and comfortable, and the staff was sweet. The only problem we faced is the parking garage. I valet parked, but had to move my car when we checked out. The garage has VERY low ceilings. I drive a suburban. We cleared the bar that measures for clearance fine. But while trying to park my luggage rack got caught on a pipe on the ceiling and ripped off. The cost of my trip increased significantly due to the repairs. Be careful if you drive a large car into the parking garage.
    A, usOther trip

    The Westin Galleria Houston, Houston

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