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1 room, 2 adults

The Westin Dallas Park Central, Dallas

4-star4 stars
12720 Merit Dr, Dallas, TX, 75251, United States of America

Suburban hotel in Park Central with outdoor pool, restaurant
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Fabulous8.8
WiFi
Good internet service
Service
Fantastic service
Room
Great room
Location
Location is ok
961See all 961 Hotels.com reviews
From 429 reviews

TripAdvisor Traveller Rating

The Westin Dallas Park Central, Dallas

from $84
  • Room, 1 King Bed
  • Room, 2 Double Beds
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Double Beds
  • Junior Suite, 1 Bedroom, City View, Corner
  • Club Room, 1 King Bed
  • Club Room, 2 Double Beds
  • Club Suite, 1 Bedroom, Connecting Rooms
  • Club Suite, 1 Bedroom

What’s around The Westin Dallas Park Central, Dallas

Landmarks

  • In Park Central
  • Richland College - 2.6 mi / 4.2 km
  • Galleria Dallas - 3.5 mi / 5.6 km
  • Northpark Center - 4.4 mi / 7.1 km
  • Meadows Museum - 6.7 mi / 10.8 km
  • Southern Methodist University (SMU) - 6.3 mi / 10.2 km
  • Celestial Park - 4.5 mi / 7.3 km
  • Plaza at Preston Center - 6.1 mi / 9.7 km

Getting around

  • Dallas, TX (ADS-Addison) - 12 min drive
  • Dallas, TX (DAL-Love Field) - 19 min drive
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.) - 23 min drive
  • Dallas Market Center Station - 15 min drive
  • Dallas Union Station - 16 min drive
  • Dallas Medical-Market Center Station - 18 min drive

At a glance

Key facts

Hotel size

  • This hotel has 536 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

  • Pets stay free

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Use of nearby fitness center (discount)
Working away
  • Business center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1982
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

The Westin Dallas Park Central, Dallas’s small print

Also known as

  • Dallas Park Central Westin
  • Westin Dallas Park Central
  • Westin Hotel Dallas Park Central
  • Dallas Westin
  • The Westin Park Central Hotel Dallas
  • Westin Dallas
  • Westin Hotel Dallas
  • Westin Park Central
  • Westin Dallas Park Central Hotel

Optional extras

Self parking costs USD 18 per night with in/out privileges

Valet parking costs USD 30 per night with in/out privileges

Microwaves are available for an additional charge

Refrigerators are available for an additional charge

Rollaway beds are available for USD 50.0 per day

Breakfast costs between USD 14.99 and USD 30 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.8 From 961 reviews

Very Good 8.0
Nice stay
I have been at this hotel twice and enjoyed it more this stay but I don’t really understand why it has a 4 star rating. There is nothing more luxurious or better services than other 3 star hotels I have stayed. Comfortable room, nice service, awesome shower, and expensive parking.
Angela, usRomance trip
Very Good 8.0
Westin
It was a nice place.
TIYANA, us2 night trip
Exceptional 10.0
Super comfortable great stay
us2 night family trip
Good 6.0
Housekeeping needs to step it up.
We barely had any interactions with the hotel staff, which I found kind of odd. Overall, everything was fine - room was clean, fairly large, and everything seemed ok. What pissed me off was housekeeping. We were there for 3 days, and on the 2nd day, they apparently cleaned the bathtub. When I next went to take a shower, I got sprayed in the face because they left the detachable shower head thingie pointed out, so the entire bathroom got wet as well. Ok, fine, I probably should have checked but was in a hurry. I had also brought along my own toiletries to use, which were in the shower already. When I went to use my body wash, I found that it had been topped off with WATER. Seriously? It's the little things that you always remember about a place and those two items really aggravated me. I booked our room there thinking it would be a little higher class with a really good experience. Not planning on going back - we're in Dallas fairly often and there are plenty of other better hotels to choose from.
usTrip with friends
Fair 4.0
DO NOT BOOK ANY UPGRADED TYPE ROOM ON HOTELS.COM
I booked a "One bedroom Junior Suite" on hotels.com for a one night getaway for my daughter and I to have some girl time. Upon arriving in the room, I realized that it was not a suite in any way. Called the front desk, got transferred FOUR TIMES, only to get told that this is the third-party reservation app's fault and there was nothing they could do. I was told that hotels.com only pays attention to whether they have ANY rooms available, and misleads the customer into thinking that the room that is available is more than what it is. In my case, this meant it was missing the whole other half of what was expected. I was lead to believe that I was reserving a suite, with a separate dining table and full-sized sectional. In reality, according to the hotel, I had only reserved a king room. This supervisor explained that "this happens all the time." Normally, I would chalk this up to Hotels.com fault, but the overall way that The Westin handled it was not up to par for their brand. If this is something that happens all the time, why are you still allowing them to book with you? Why has someone not acted as mediator to resolve the problem, instead of just continuing to take the customer's reservations AND MONEY? The least they could have done was allowed me a late check-out, which they refused. They finally gave me an hour later check-out, but despite that the maids started knocking on our door (which had the privacy sign up) at about 15 minutes after normal check-out.
Tamra, usFamily trip

The Westin Dallas Park Central, Dallas

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