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Hotel Metropole, Bern (region)

3 stars
Zeughausgasse 26BernBE3000Switzerland, ‏‎800-491-6126
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Good3.3 / 5
Location
Great location
Breakfast
Tasty breakfast
Room
Room is not nice
Vibe
Poor vibe
255See all 255 Hotels.com reviews
From 190 reviewsTripAdvisor Traveller Rating

Hotel Metropole, Bern (region)

Hotel Info: 866-539-8117

from $97
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At a glance

Key facts

Hotel size

  • This hotel has 59 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-10 PM
  • Check-out time is 11 AM
The front desk is open during the following times:
  • Monday - Friday: 6:30 AM - 10 PM
  • Saturday - Sunday: 7 AM - 5 PM
If you arrive at the property after hours, you'll need to check in at an alternate location: Partner hotel

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed *

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

  • Discounted offsite parking

Also known as

  • Hotel Metropole Bern
  • Metropole Bern

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 5.30 per person, per night for adults; CHF 1.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

Optional extras

Parking is available nearby and costs CHF 15 per night

Rollaway beds are available for CHF 40 per stay

Pets are allowed for an extra charge of CHF 12 per pet, per day

In the hotel

Food and drink
  • Free buffet breakfast daily
Services
  • Front desk (limited hours)
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1900
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Bathtub or shower
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hotel Metropole, Bern (region)’s small print

Also known as

  • Hotel Metropole Bern
  • Metropole Bern

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 5.30 per person, per night for adults; CHF 1.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

Optional extras

Parking is available nearby and costs CHF 15 per night

Rollaway beds are available for CHF 40 per stay

Pets are allowed for an extra charge of CHF 12 per pet, per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 255 reviews

Hotel Metropole, Bern (region)
Good3.0 / 5
There are better places for the price
First this hotel is very dated and needs updating. Pros: morning and day staff very helpful and friendly. Spoke English well. Location from Train station and on square is excellent. Could walk everywhere from location. Loved the location of being on the square, the noises subsided after 12. Cons: small room, sink in room, shower and stool compartment in small room as you walk in. No hot water pot, tea or refrig. Elevator goes to floor but then we had to pull luggage up another 6 steps of stairs. Bed is hard with the worst linens and pillows in 2 weeks of travel. Also one of the more expensive hotels, especially for the middle of the week.
1 night romance trip
Hotel Metropole, Bern (region)
Outstanding5.0 / 5
Very nice hotel in excellent location
Perfectly fine hotel, assuming you're used to Euro beds and bedding. 14-foot ceilings create a sense of space. Street side rooms might be a bit noisy on weekends, but our Thursday night stay was no issue.
1 night romance trip
Hotel Metropole, Bern (region)
Excellent4.0 / 5
Great location and benefits
Check-in was very confusing, as I didn't realize we were supposed to check in at the hotel across the street. Luckily, a woman was standing outside at the restaurant next door who let me know. Staff was very friendly, spoke English very well, gave us free passes to the buses, let us access the rooftop at the check-in hotel to enjoy the view. The room was fairly sparse but comfortable. The complimentary breakfast was very good - they even gave us pots of coffee at our table, which seems to be quite rare in Europe.
1 night romance trip
Hotel Metropole, Bern (region)
Poor1.0 / 5
Old and noisy, no service during the evening
We stayed in this hotel on May 29. We took two rooms; one of the giving to an internal court, and the other one to the street. My friend couldn´t sleep all night because of the street noise. We tried to request a change of room at midnight but there was noboday at reception. The people statying at the hotel were also very noisy in the corridors; you had the impression that they were going to break into the room at any time. It was a Friday night and it seems that it was party time...not for us! Breakfast was very simple, but ok. This hotel needs a great deal of work to be upgraded to a reasonable international standard.
1 night trip with friends
Hotel Metropole, Bern (region)
Excellent4.0 / 5
mr.
good location, nice staffs, clean, good breakfast.
2 night romance trip

See all reviews

Hotel Metropole, Bern (region)

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