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Hotel Urban Brisbane, Brisbane

4.5-star4.5 stars
345 Wickham TerraceBrisbaneQLD4000Australia

Luxury hotel with outdoor pool, near Brisbane Private Hospital
  • Free WiFi
Very Good8.2
  • Mostly amazing! Very comfy, a small bathroom though. The only thing that was of concern…Apr 1, 2018
  • Great location, hip city vibe, next to lovely parks, short walk to shopping & restaurants.Mar 16, 2018
308See all 308 reviews
From 831 reviewsTripAdvisor Traveller Rating

Hotel Urban Brisbane, Brisbane

from $84
  • One Bedroom Urban Sweet
  • Room, 1 King Bed, Balcony
  • Room, 1 Queen Bed, Balcony
  • Twin Room, Balcony
  • Suite, 2 Bedrooms

At a glance

Key facts

Hotel size

  • This hotel has 179 rooms
  • This hotel is arranged over 10 floors


  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
Working away
  • Meeting rooms 5
  • Conference space size (feet) - 1475
  • Conference space size (meters) - 137
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Number of buildings/towers - 1
  • Year Built 1970
  • Elevator/lift
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Gazebo Bar and Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Hotel Urban Brisbane, Brisbane’s small print

Also known as

  • Brisbane Hotel Urban
  • Brisbane Urban
  • Brisbane Urban Hotel
  • Hotel Urban
  • Hotel Urban Brisbane
  • Urban Brisbane
  • Urban Brisbane Hotel
  • Urban Hotel
  • Urban Hotel Brisbane


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking costs AUD 15 per night

Extended parking costs AUD 25 per night

Cooked-to-order breakfast is offered for an extra charge of AUD 20 for adults and AUD 10 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Urban Brisbane, Brisbane

Top spots nearby

Recommended by this property

  • Brisbane Private Hospital (2-minute walk)
  • Roma Street Parkland (3-minute walk)
  • St. Andrew's War Memorial Hospital (3-minute walk)
  • Queen Street Mall (6-minute walk)

Getting around

  • Brisbane, QLD (BNE) - 19 min drive
  • Brisbane Central Station - 8 min walk
  • Brisbane Roma Street Station - 9 min walk
  • Brisbane Fortitude Valley Station - 23 min walk
  • Self parking (surcharge)
  • Extended parking (surcharge)

Recent reviews

Very Good 8.2 From 308 reviews

Hotel Urban Brisbane, Brisbane
Loved this hotel, couldn't fault it
We were given a pavillion room with direct access to the pool which was great, unfortunately we were not there long enough to utilize it. Hotel is close to Roma St station & the city. Will definitely stay here on my next visit to Brisbane. Restaurant servuce & food was excellent & happy hour drinks were a bonus.
Jewel, us1 night trip with friends
Hotel Urban Brisbane, Brisbane
Very Good8.0
Good location!
Really good location, walk from Roma Street or Central. Friendly staff, and ok food. Good sized room( had a double twin). Common areas could use a touch up.
A Traveler, us1 night family trip
Hotel Urban Brisbane, Brisbane
Very Good8.0
Good hotel in convenient location.
Good hotel in convenient location. Good restaurants within walking distance. Reasonable price. Liked the small balcony.
Charles, us2 night romance trip
Hotel Urban Brisbane, Brisbane
Very inconsistent customer service
Originally booked for 3 nights, but actually stayed for 7 nights, checked in 4 nights earlier than expected. Positives: walking distance to a well maintained park is very rejuvenating, decor and room size is excellent, i chose the rooms with balcony and it was nice. Biology 304 skincare products are great skincare products. A FEW customer service was quite accommodating. Negatives: service shockingly not up to par, you have to follow their cleaning room schedule not yours. On a sunday, a cleaning lady told me she needed to clean the room right now or I will not get any cleaning today. Food quality is highly inconsistent - i had a great hamburger and cheesecake one night, but when i chose the most expensive on the room service menu - 7th generation chicken - it had no taste but the spice caused me chest 3 am in the morning. I complained a day later (I was tired and was stranded due to cyclone that night and didn't want to deal with complaints at the very moment) and the reception was trying to play tricks on me to not have to deal with the issue. I called 3 times and they brushed me off until I threaten to write a complaint letter. The most interesting part was they even implied that I got it via, so it is just a discounted good deal, what kind of service should i expect from the discount? I am usually a generous tipper for excellent loving service, but this is my first time not leaving a tip when I left.
A Traveler, us3 night business trip
Hotel Urban Brisbane, Brisbane
Very Good8.0
Hotel I am happy to recommend
Friendly staff, hotel within walking distance of central Brisbane
A Traveler, us3 night trip

See all reviews

Hotel Urban Brisbane, Brisbane

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