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Excelsior Hotel Ernst, Cologne

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior.
Trankgasse 1-5 / DomplatzCologneNW50667Germany, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Outstanding4.7 / 5
Location
Great location
Service
Fantastic service
Bar and Beverages
Bar is awesome
Pool
Bad pool
230See all 230 Hotels.com reviews
From 1,030 reviewsTripAdvisor Traveller Rating

Excelsior Hotel Ernst, Cologne

Hotel Info: 866-539-8117

from $187
  • Suite (Cathedral View)
  • Grand Deluxe
  • Superior Single Room
  • Suite
  • Superior Double Room
  • King Deluxe
  • Junior Suite
  • Executive Suite

At a glance

Key facts

Hotel size

  • This hotel has 140 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-Midnight
  • Check-out time is 1 PM
  • Express check-in
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • WiFi and wired Internet access in public areas *

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Free train station pickup

Parking

  • No parking

  • Valet parking *

Also known as

  • Ernst Excelsior
  • Hotel Excelsior Ernst
  • Excelsior Hotel Cologne
  • Ernst Hotel
  • Excelsior Ernst
  • Excelsior Ernst Cologne
  • Excelsior Ernst Hotel
  • Excelsior Hotel Ernst
  • Excelsior Hotel Ernst Cologne
  • Hotel Ernst
  • Hotel Ernst Excelsior

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The city of Cologne imposes a culture tax (Kulturförderabgabe) of 5 percent. Business travelers may be exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Valet parking costs EUR 27.00 per night

Rollaway beds are available for EUR 40 per night

Breakfast is offered for an extra charge of EUR 34 per person (approximately)

Pets are allowed for an extra charge of EUR 30 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 65.00 per vehicle (one way)

WiFi is available in public areas for EUR 22 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for EUR 22 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for EUR 22 per 24-hour period (rates may vary)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Steam room
  • Sauna
Working away
  • Business center
  • Meeting rooms 8
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Year Built 1863
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Satellite TV channels
  • Tablet computer
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Hanse Stube - Onsite restaurant. A children's menu is available.

Taku - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

  • The property is a member of the Leading Hotels of the World.

Excelsior Hotel Ernst, Cologne’s small print

Also known as

  • Ernst Excelsior
  • Hotel Excelsior Ernst
  • Excelsior Hotel Cologne
  • Ernst Hotel
  • Excelsior Ernst
  • Excelsior Ernst Cologne
  • Excelsior Ernst Hotel
  • Excelsior Hotel Ernst
  • Excelsior Hotel Ernst Cologne
  • Hotel Ernst
  • Hotel Ernst Excelsior

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The city of Cologne imposes a culture tax (Kulturförderabgabe) of 5 percent. Business travelers may be exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Valet parking costs EUR 27.00 per night

Rollaway beds are available for EUR 40 per night

Breakfast is offered for an extra charge of EUR 34 per person (approximately)

Pets are allowed for an extra charge of EUR 30 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 65.00 per vehicle (one way)

WiFi is available in public areas for EUR 22 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for EUR 22 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for EUR 22 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.7 /5 from 230 reviews

Excelsior Hotel Ernst, Cologne
Excellent4.0 / 5
Great location
Great location and its a nice hotel with friendly staff
1 night family trip
Excelsior Hotel Ernst, Cologne
Outstanding5.0 / 5
Old time luxury in a perfect location
This hotel was the perfect place to stay in Cologne. It is right next to the Cathedral of Saint Peter which is truly a sight to behold. The hotel is just minutes away by walking from a large shopping and dining area. Anything you could hope to find is right there for you. Also a short walk away is the Rhine River. The hotel itself is pure luxury. From the old fashioned rooms with oversized European tubs to massive rooms with ornate details and extremely high ceilings. If you're looking to be treated in a manor from a time almost forgotten in accommodation, this is the hotel to go to.
2 night trip
Excelsior Hotel Ernst, Cologne
Outstanding5.0 / 5
Very nice, definitely the best location.
Positives: Big room, huge bathroom, great staff and amenities, superior location less than 2 minute walk from train station. Negatives: Beds a bit soft, shower small (keep those elbows in) and wifi is NOT free for laptops. 23 Euro/day charge which I thought was exorbitant just to be able to send 10 minutes of emails a day. I went mostly off grid with the exception of a visit to Starbucks.
4 night family trip
Excelsior Hotel Ernst, Cologne
Outstanding5.0 / 5
Amazing Hotel Service
This hotel was very exceptional. My husband and I and our dog travel quite a bit around Europe and we cannot get over the service we received here. The staff was very welcoming. The room was a good size and very quiet despite being close to a lot of the tourist attractions. The train station was quite convenient, located right behind the hotel, if you wanted to explore Dusseldorf or any other close town to Koln. Towels were nice, complimentary mini bar, and turn down service were some great extras to our stay. We utilized the valet service and never once needed our car to do any exploring of Koln. When we received our car back, the valet asked us to wait a minute and he brought back snacks and water for our trip home. I highly recommend this hotel to anyone visiting Koln. Cheers!
2 night romance trip
Excelsior Hotel Ernst, Cologne
Outstanding5.0 / 5
All around great.
Great location, very comfortable and quiet room. Staff was friendly and helpful.
2 night romance trip

See all reviews

Excelsior Hotel Ernst, Cologne

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