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All properties in Cologne, North Rhine-Westphalia, Germany

Excelsior Hotel Ernst am Dom

Luxury hotel with 2 restaurants, near Cologne Cathedral

  • Free WiFi
From
$204

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9.4.Exceptional.
  • The staff were extraordinarily kind and helpful. I arrived very early in the morning,…

    Dec 20, 2019

  • Best location in Koln. Right opposite the Cathedral and above a McDonalds. Staff were…

    Dec 19, 2019

See all 238 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Transportation options
Safe
Dining options
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 137 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Free train station pick-up
  • Fitness center

What’s around

  • In Innenstadt
  • Cologne Cathedral - 4 min walk
  • LANXESS Arena - 27 min walk
  • Cologne Zoo - 31 min walk
  • Cologne Trade Fair Grounds - 43 min walk
  • Museum Ludwig - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Junior Suite
  • Deluxe Room, 1 King Bed
  • Suite
  • Executive Suite
  • Deluxe Room, 1 Twin Bed (Grand)
  • Suite, View (Cathedral View)
  • Superior Room, 1 Twin Bed (Grand)
  • Classic Room, 1 Twin Bed
  • Classic Room, 1 Double Bed
  • Suite (Excelsior)

Location

  • In Innenstadt
  • Cologne Cathedral - 4 min walk
  • LANXESS Arena - 27 min walk

What’s around

Landmarks

  • In Innenstadt
  • Cologne Cathedral - 4 min walk
  • LANXESS Arena - 27 min walk
  • Cologne Zoo - 31 min walk
  • Cologne Trade Fair Grounds - 43 min walk
  • Museum Ludwig - 7 min walk
  • Alter Markt - 8 min walk
  • Musical Dome - 9 min walk
  • Neumarkt - 15 min walk
  • Chocolate Museum - 21 min walk
  • Claudius Therme - 33 min walk

Getting around

  • Cologne - Bonn Airport (CGN) - 14 min drive
  • Duesseldorf International Airport (DUS) - 47 min drive
  • Cologne Central Station - 4 min walk
  • Cologne (QKL-Cologne Central Train Station) - 6 min walk
  • Cologne Hansaring Station - 13 min walk
  • Appellhofplatz Breite Strasse U-Bahn - 7 min walk
  • Heumarkt U-Bahn - 12 min walk
  • Neumarkt U-Bahn - 14 min walk
  • Free train station pick-up
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 137 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:30 AM
  • Check-out time is 1 PM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Free train station pick-up*

Parking

  • Onsite self parking (EUR 29 per day)
  • Onsite valet parking (EUR 29 per day; includes in/out privileges)
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness facilities

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Year Built - 1863
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace

Accessibility

  • Wheelchair-accessible path to lift

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Things to enjoy

  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels
  • Tablet computer

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Hanse Stube - Onsite restaurant. A children's menu is available.

Taku - This restaurant specializes in Asian cuisine and serves lunch and dinner. 1-star Michelin rating. Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Small print

Also known as

  • Ernst Excelsior
  • Hotel Excelsior Ernst
  • Excelsior Hotel Cologne
  • Excelsior Hotel Ernst Leading Hotels World Cologne
  • Excelsior Hotel Ernst Leading Hotels World
  • Excelsior Ernst Leading Hotels World Cologne
  • Excelsior Ernst Leading Hotels World
  • Excelsior Ernst am Dom Cologne
  • Excelsior Ernst am Dom
  • Ernst Hotel
  • Excelsior Hotel Ernst am Dom
  • Excelsior Ernst Am Dom Cologne
  • Excelsior Hotel Ernst am Dom Hotel
  • Excelsior Ernst
  • Excelsior Hotel Ernst am Dom Cologne
  • Excelsior Hotel Ernst am Dom Hotel Cologne
  • Excelsior Ernst Cologne
  • Excelsior Ernst Hotel
  • Excelsior Hotel Ernst am Dom
  • Excelsior Hotel Ernst Cologne
  • Hotel Ernst
  • Hotel Ernst Excelsior

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs EUR 29 per day

Valet parking costs EUR 29 per day with in/out privileges

Buffet breakfast is offered for an extra charge of EUR 36 per person (approximately)

Pets are allowed for an extra charge of EUR 30 per pet, per night

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of EUR 65.00 per vehicle (one-way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 percent city/local tax will be charged

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Excelsior Hotel Ernst am Dom does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 29 per day. Valet parking costs EUR 29 per day.
  • Yes, pets are welcome. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3:00 PM - 5:30 AM. Check-out time is 1 PM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring Asian cuisine. Nearby restaurants include Restaurant Konrad (3-min walk), Merzenich (3-min walk), and Starbucks (4-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 65.00 per vehicle one-way.
  • Maintain your daily exercise routine at the gym.
9.4.Exceptional.
  • 10.0.Exceptional

    Great Hotel, Great location, price is high

    Perfect location, across from the Cathedral and a block from the train station. This is a classical upscale hotel Really good WiFi.

    Richard, 2 night trip, Dec 12, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A truly luxurious experience

    A lovely hotel, perfectly located for quick access to the train station, and all things Cologne! This hotel offered amazing service, and the room was absolutely perfect!

    Jennifer, 4 night trip, Dec 2, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The epitome of 5 star luxury!

    Everything was excellent at this hotel from the service down to the quality of the bedding, not to mention the view and historic nature of the property. We highly recommend this hotel and would definitely come back. It is the epitome of 5 star luxury!

    Robert, 1 night trip, Dec 1, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic find!!!

    Just a 2 min walk out the door from train station and across from the Dom. This was a very nicely appointed property. I had a glorious suite that I did not want to leave. Also very short walk to the shopping Galleria. I will absolutely book again when I return to the area.

    Mark, 2 night trip, Nov 24, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Superb personal service. Excellent location. Wonderful bathrooms.

    Arnie, 5 night business trip, Nov 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Perfect location, perfect service, perfect room, perfect stay! I absolutely loved my stay at Excelsior and would stay there again in a heart beat. Excelsior receives my highest recommendation.

    DanM, 1 night trip, Oct 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Best Hotel in Cologne and just cross the street from Cologne Cathedral.

    FF, 2 night family trip, Oct 14, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very lovely hotel. Great location. Wonderful service.

    John, 1 night business trip, Oct 14, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    It´s getting old, need better maintenance.xxxxxxxxxx

    4 night business trip, Oct 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great!

    Simply amazing hotel. Excellent service and accommodation while respecting the tradition. Thank you to the whole crew.

    CHRISTOPHE, 1 night business trip, Sep 29, 2019

    Verified Hotels.com guest review

See all 238 reviews