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All properties in Richmond, British Columbia, Canada
1 room, 2 adults

Pacific Gateway Hotel, Richmond

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
3500 Cessna Dr, Richmond, BC, V7B1C7, Canada

Riverfront hotel with 2 restaurants, near Richmond Night Market
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • Great one night stay. Shuttle to/from airport every 20 minutes.Mar 17, 2020
  • Great for a flight in or out of Vancouver....but they hit you with a parking charge if…Mar 13, 2020

Pacific Gateway Hotel, Richmond

from $190
  • Deluxe Room, 1 Queen Bed
  • Deluxe Room, 2 Double Beds
  • Deluxe Room, 1 King Bed
  • Club Room, 1 King Bed
  • Club Room, 1 King Bed, Marina View
  • Deluxe Room, 2 Double Beds, Marina View
  • Deluxe Room, 1 King Bed, Marina View
  • Deluxe Room, 1 Queen Bed, Marina View
  • Club Room, 2 Double Beds
  • Deluxe Room, 1 Queen Bed

What’s around Pacific Gateway Hotel, Richmond

Landmarks

  • Richmond Night Market - 19 min walk
  • Richmond Centre Mall - 39 min walk
  • Aberdeen Centre - 31 min walk
  • Richmond Olympic Oval - 32 min walk
  • Main Street - 2.7 mi / 4.3 km
  • Vancouver General Hospital - 5.4 mi / 8.7 km
  • VanDusen Botanical Garden - 3.8 mi / 6.2 km
  • Queen Elizabeth Park - 5.1 mi / 8.2 km

Getting around

  • Vancouver Intl. Airport (YVR) - 5 min drive
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) - 25 min drive
  • Pitt Meadows, BC (YPK) - 50 min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 116 min drive
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 136 min drive
  • Vancouver Waterfront Station - 23 min drive
  • Vancouver Pacific Central Station - 26 min drive
  • Port Moody Station - 33 min drive
  • Templeton Station - 21 min walk
  • Sea Island Centre Station - 24 min walk
  • Bridgeport Station - 25 min walk
  • Free airport shuttle
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 382 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3:00 PM-6:00 AM
  • Check-out time is 11 AM
  • Express check-out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 19

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Valet parking *

  • Electric vehicle charging point

  • RV/bus/truck parking *

Offsite

  • Free shopping center shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
Things to do
  • Outdoor pool
  • Ski storage
  • 24-hour fitness facilities
  • Bicycle rentals on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Marina on site
  • Fitness facilities
Working away
  • 24-hour business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
Languages Spoken
  • Chinese
  • English
  • French
  • Korean
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Deck Kitchen + Bar - Overlooking the ocean, this restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Lobby Restaurant & Bar - Overlooking the garden, this family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Coffee Bar - Onsite coffee shop. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Pacific Gateway Hotel, Richmond’s small print

Also known as

  • Delta Hotel Vancouver Airport
  • Pacific Gateway Hotel Hotel Richmond
  • Delta Vancouver Airport
  • Vancouver Airport Delta
  • Pacific Gateway Hotel Richmond
  • Pacific Gateway Hotel
  • Pacific Gateway Richmond
  • Delta Vancouver Airport Richmond
  • Pacific Gateway Hotel Hotel
  • Pacific Gateway Hotel Richmond

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and a shield is in place between staff and guests in main contact areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Late check-out can be arranged for an extra charge of CAD 60 (subject to availability)

Self parking costs CAD 19 per night with in/out privileges

Valet parking costs CAD 25 per day with in/out privileges

RV/bus/truck parking is available for an extra charge

Extended parking costs CAD 85 per week

Breakfast costs between CAD 25 and CAD 30 per person (approximately)

Pets are allowed for an extra charge of CAD 35.00 per accommodation (may vary based on length of stay)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Pacific Gateway Hotel, Richmond

  • Does Pacific Gateway Hotel offer free cancellation for a full refund?
    Yes, Pacific Gateway Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Pacific Gateway Hotel currently open?
    This property is closed from March 30 2020 to September 30 2020 (dates subject to change).
  • Is parking offered at Pacific Gateway Hotel?
    Yes. Self parking costs CAD 19 per night. Valet parking costs CAD 25 per day. Extended parking costs CAD 85 per week.
  • Is there a pool at Pacific Gateway Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Pacific Gateway Hotel?
    Yes, pets are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of CAD 35.00 per accommodation, per stay.
  • What are the check-in and check-out times at Pacific Gateway Hotel?
    You can check in from 3:00 PM to 6:00 AM. Check-out time is 11 AM. Late check-out is available for a charge of CAD 60 (subject to availability).
  • Are there restaurants at or near Pacific Gateway Hotel?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Pier 73 (4-min walk), BiBo Italian Restaurant (15-min walk), and Italian Tomato (1.3 mi).
  • Is airport shuttle service offered by Pacific Gateway Hotel?
    Yes, a free airport shuttle is available.

Recent reviews

Very Good 8.2 From 778 reviews

Fair 4.0
Eh...stay at a cheaper place.
Food was expensive (ordered 2 taco's and they were incredibly small and soft shell). My skin was dry so i went to the gift shop to by a mini-lotion (the small kind that has 1/2 uses only) it was 8 dollars. I understand it's an expensive hotel, but when a place over prices to an extreme amount they seem cheap and petty. The hotel room itself was average, certainly not worth 200 a night though. Overall it just seemed over priced in every aspect.
Scott, us1 night trip
Exceptional 10.0
Very good services all around
Clifford, us1 night trip
Very Good 8.0
Clean and easy to access
Check in was simple, the room was clean (if a bit sparse - it was like IKEA with nicer towels. The room was very quiet. I arrived late and left early so only heard one family in the hallway. Breakfast was convenient and well done, with attentive service. The shuttle from the airport was convenient, clean and timely. Again, it was late but I waited way less time for the shuttle than the people in the taxi line. I expected a little more frills with the room, but nothing was bad about it and it was comfortable enough.
Brenda, us1 night family trip
Good 6.0
Meh
Good service, clean, and convenient to the airport. The hallway and rooms are shabby and worn. No door on the closet, weird board nailed into the wall, threadbare carpet. I believed from the description I would be able to walk to other establishments, but the hotel is surrounded by freeways and not walkable.
us1 night trip
Poor 2.0
Terrible, not staying here again
The front desk staff was super difficult to deal with. We spoke to their team early in the day to ensure everything was set to pay for the room and clarify what would be charged and/or held on the card provided. The night clerk at front desk told us a very different story than Jessica from earlier in the day. Given that it was 1am, we suggested that we check in and then come back during the day to resolve with the day shift people who told us a different story. This was especially reasonable because we had already pre-paid the first night stay. The night manager refused to provide room keys without paying all fees and holds in advance and did not care what had been told to us by Jessica earlier in the day. Additionally, the room ended up having a broken AC unit which caused several terrible nights of sleep, and did not fix promptly when notified, or provide an alternate room.
Paul, us4 night business trip
Very Good 8.0
Noisy but convenient location
nicholas, us1 night trip
Very Good 8.0
Great airport stay
Great hotel for an overnight near the airport. Not much around the hotel.
Ronald, us1 night romance trip
Exceptional 10.0
Great trip!
Lovely room excellent staff at front desk very good restaurant on site
Thomas, us1 night romance trip
Good 6.0
For the price it is not worth the money.
wan ping, us3 night family trip
Exceptional 10.0
Best Staff! Beautiful grounds.
Best staff anywhere!! Friendly, accommodating and professional. One of my favorite hotels.
Elizabeth, us1 night trip with friends

Pacific Gateway Hotel, Richmond

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