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Hallmark Hotel The Queen, Chester, Chester

4 starsThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
City RdChesterEnglandCH1 3AHUnited Kingdom, 800-491-6126
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Excellent4.2 / 5
Room
Room is all right
Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
152See all 152 Hotels.com reviews
From 3,307 reviewsTripAdvisor Traveller Rating

Hallmark Hotel The Queen, Chester, Chester

Hotel Info: 866-539-8117

from $87
  • Superior Double Room
  • Standard Twin Room, 2 Twin Beds
  • Superior Room (Four Poster)
  • Executive Room, 1 Twin Bed, Non Smoking
  • Classic Room, 1 Twin Bed
  • Superior Room, 1 Double Bed, Non Smoking
  • Family Room (Classic)
  • Standard Room, 1 Double Bed, Non Smoking (Canopy Bed)
  • Classic Double Room
  • Executive Double Room
  • Executive Room, 1 King Bed
  • Superior King Room
  • Classic Twin Room, 1 Double Bed
  • Standard Room, 1 Queen Bed, Non Smoking
  • Classic Twin Room
  • Executive Double Room
  • Executive Twin Room, 1 King Bed (King)
  • Executive Room, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking, View
  • Executive Room, 1 Double Bed (King)
  • Suite, 1 King Bed, Non Smoking (Four Poster Bed)
  • Superior Double Room
  • Superior Room (Four Poster)
  • Suite, 1 Queen Bed
  • Suite, 1 King Bed (Emperor)
  • Executive Twin Room
  • Standard Room, 1 Twin Bed, Non Smoking
  • Standard Room, 2 Twin Beds, Non Smoking
  • Suite, 1 Double Bed
  • Standard Room, 1 Double Bed, Non Smoking
  • Executive Room, 1 Double Bed, Non Smoking
  • Executive Room, 1 Double Bed, Non Smoking
  • Standard Double Room
  • Executive Room, 2 Twin Beds, Non Smoking
  • Suite, 1 King Bed (Emperor)
  • Family Room, 2 Twin Beds, Non Smoking
  • Executive Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 128 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free train station pickup

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Best Western Premier Queen
  • Chester Hotel Queen
  • Queen Hotel Chester
  • Queens Hotel Chester
  • Best Western Chester
  • Chester Best Western
  • Hallmark Hotel Queen
  • Hallmark Queen Chester
  • Best Western Premier Queen Chester
  • Hallmark Hotel Queen Chester
  • Best Western Premier Queen Hotel Chester
  • Best Western Queen
  • Best Western Queen Hotel
  • Premier Queen
  • Premier Queen Hotel
  • Queen Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs GBP 15 per night

English breakfast is offered for an extra charge of GBP 17.00 per person (approximately)

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Fitness facilities
Working away
  • Business center
  • Number of meeting rooms - 9
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Digital TV channels
Stay connected
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Cocktail Bar - Onsite restaurant. Guests can enjoy drinks at the bar.

Kings Quarters - This restaurant serves breakfast and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hallmark Hotel The Queen, Chester, Chester’s small print

Also known as

  • Best Western Premier Queen
  • Chester Hotel Queen
  • Queen Hotel Chester
  • Queens Hotel Chester
  • Best Western Chester
  • Chester Best Western
  • Hallmark Hotel Queen
  • Hallmark Queen Chester
  • Best Western Premier Queen Chester
  • Hallmark Hotel Queen Chester
  • Best Western Premier Queen Hotel Chester
  • Best Western Queen
  • Best Western Queen Hotel
  • Premier Queen
  • Premier Queen Hotel
  • Queen Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs GBP 15 per night

English breakfast is offered for an extra charge of GBP 17.00 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 152 reviews

Hallmark Hotel The Queen, Chester, Chester
Excellent4.0 / 5
no wifi available in room for 4 nights so had to use devices in lobby area
4 night romance trip
Hallmark Hotel The Queen, Chester, Chester
Excellent4.0 / 5
Very good
1 night business trip
Hallmark Hotel The Queen, Chester, Chester
Outstanding5.0 / 5
Much more than we bargained for!
Elegant hotel, exceptional service, wonderful buffet breakfast. On-site parking for a fee.
1 night romance trip
Hallmark Hotel The Queen, Chester, Chester
Outstanding5.0 / 5
Much more than we bargained for!
Elegant hotel, exceptional service, wonderful buffet breakfast. On-site parking for a fee.
1 night romance trip
Hallmark Hotel The Queen, Chester, Chester
Good3.0 / 5
A rip off, albeit a nice one
The room we had was tiny and it was an upgrade upon check in to a "new" room. Very nice room - however we stayed during the summer. Even when it's cool at night - it is miserably hot in their hotel rooms. The only window was enormous and had a tiny flap at the top, that's it. For what I paid for, I feel ripped off. They try to rob you for parking. UNDER NO CIRCUMSTANCES SHOULD YOU PAY TO PARK YOUR CAR. There is a public car park less than 200 yards from the hotel lobby that is £12 for 48 hours. These clowns want £15 a DAY over weekends!!! The hotel was clean and the bed was comfortable, just a tiny room with 0 ventilation
Business trip

See all reviews

Hallmark Hotel The Queen, Chester, Chester

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