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Mercure Manchester Norton Grange Hotel and Spa, Manchester

4 stars
Manchester Road, CastletonRochdaleEnglandOL11 2XZUnited Kingdom, ‏‎800-491-6126
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Good3.5 / 5
Wellness Area
Great wellness & sports facilities
Location
Great location
Room
Room is not nice
Cleanliness
Dirty
125See all 125 Hotels.com reviews
From 851 reviewsTripAdvisor Traveller Rating

Mercure Manchester Norton Grange Hotel and Spa, Manchester

Hotel Info: 866-539-8117

from $71
  • Classic Room, 1 Double Bed
  • Classic Twin Room
  • Superior Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 81 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11:30 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed (service dogs only)

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Mercure Hotel Norton Grange
  • Norton Grange Mercure
  • Mercure Norton Grange Hotel Rochdale
  • Mercure Manchester Norton
  • Mercure Manchester Norton Grange
  • Mercure Manchester Norton Grange Hotel
  • Mercure Manchester Norton Grange Hotel Rochdale
  • Mercure Manchester Norton Grange Rochdale
  • Mercure Norton
  • Mercure Norton Grange Manchester
  • Norton Grange Hotel Manchester

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge of GBP 40.00

Late check-out can be arranged for an extra charge of GBP 40.00

Rollaway beds are available for an additional charge

Breakfast is offered for an extra charge of GBP 15.50 per person (approximately)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
Working away
  • Number of meeting rooms - 9
  • Conference space
  • Meeting rooms 11
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Rooftop terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Spa Naturel has 6 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

Dining

Grange Restaurant - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Pickwick Bistro - This brasserie serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Mercure Manchester Norton Grange Hotel and Spa, Manchester’s small print

Also known as

  • Mercure Hotel Norton Grange
  • Norton Grange Mercure
  • Mercure Norton Grange Hotel Rochdale
  • Mercure Manchester Norton
  • Mercure Manchester Norton Grange
  • Mercure Manchester Norton Grange Hotel
  • Mercure Manchester Norton Grange Hotel Rochdale
  • Mercure Manchester Norton Grange Rochdale
  • Mercure Norton
  • Mercure Norton Grange Manchester
  • Norton Grange Hotel Manchester

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge of GBP 40.00

Late check-out can be arranged for an extra charge of GBP 40.00

Rollaway beds are available for an additional charge

Breakfast is offered for an extra charge of GBP 15.50 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.5 /5 from 125 reviews

Mercure Manchester Norton Grange Hotel and Spa, Manchester
Good3.0 / 5
Very disappointed
We booked a room with single beds as it was two people stay for business and there was a double room and the hotel was not able to find another room ,we found the noise from road was uncomfortable so also with having to share a bed it was not a good night ,will be looking at other hotels next time ..
1 night business trip
Mercure Manchester Norton Grange Hotel and Spa, Manchester
Outstanding5.0 / 5
Excellent Hotel
Ideal for anyone completing business trips in the local area. Services and staff at hotel were excellent. Food was top class, both breakfast and evening meals. Gym and leisure facilities were also excellent and free to use.
2 night business trip
Mercure Manchester Norton Grange Hotel and Spa, Manchester
Good3.0 / 5
not too sure
The room itself was relatively comfortable, however the rest of the hotel could really do with modernising throughout as it gives the impression of an institution where one would be committed in the 1950's...
1 night business trip
Mercure Manchester Norton Grange Hotel and Spa, Manchester
Fair2.0 / 5
Leaky Ceiling. Poor Service.
The ceiling leaked! The carpet was warn where the water dripped on the floor. I had to argue to get a table in the restaurant on Saturday night and then was furiously ignored. I have stayed at Mecure Hotels before but this was the worst.
3 night business trip
Mercure Manchester Norton Grange Hotel and Spa, Manchester
Poor1.0 / 5
wouldn't stay back here if it was free.
Unfortunate business stay at this hotel, won't be returning if offered for free. Bad service, impolite staff act as if you're an inconvenience just being in the hotel. Arrived late at night, soaked through from torrential rain outside. Had to wait for night receptionist to unlock the door but not hold it open for us while we wrestled with 2 bags each. We said good evening and were completely ignored. No hello, no welcome, just an inconvenience to have turned up at the hotel. Stale, mouldy bread at breakfast (not worth the £15 each). Outdated rooms falling apart. Paint on tub all chipped off. Ripped sheets on bed. Wonky lampshades that don't fit. Room service forgot most of order and bought order up in 3 parts in the end. They forgot the cutlery and drinks and didn't bring it up ever though we VERY NICELY asked twice, left to eat a cold carbonara with a spoon. Forgot items at breakfast, cold coffee. The worst- no apology but just huffing and puffing down the phone as if we've disturbed them by wanting the order we've paid for. On a positive, housekeeping do the best job they can. Staff complaining about their boss in corridors as we walk past to reception. We left our key to check out, reception did not acknowledge or say thank you/ bye. Have spoken to management, no response. Overall worst experience at hotel. Mostly down to bad staff. Don't stay here, spend your money elsewhere, they couldn't care less.
4 night business trip

See all reviews

Mercure Manchester Norton Grange Hotel and Spa, Manchester

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