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1 room, 2 adults

Hotel Royal Reforma, Mexico City

4-star4 stars
Amberes No 78, Mexico City, CDMX, 06600, Mexico, 800-491-6126

4-star hotel with 2 bars/lounges, near Paseo de la Reforma
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Good7.4
Location
Great location
Service
Fantastic service
Room
Room needs to be improved
Breakfast
Breakfast can be improved
365See all 365 Hotels.com reviews
From 662 reviews

TripAdvisor Traveller Rating

Hotel Royal Reforma, Mexico City

More Info: 866-539-8117

  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Queen Beds

What’s around Hotel Royal Reforma, Mexico City

Landmarks

  • In Zona Rosa
  • Paseo de la Reforma - 5 min walk
  • The Angel of Independence Monument - 8 min walk
  • U.S. Embassy - 9 min walk
  • Biblioteca Benjamin Franklin - 10 min walk
  • Cuauhtemoc Monument - 12 min walk
  • Cristobal Colon Monument - 21 min walk
  • Monument to the Revolution - 22 min walk

Getting around

  • Mexico City, Distrito Federal (MEX-Mexico City Intl.) - 9 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 40 min drive
  • Mexico City Buenavista Station - 4 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Tultitlan Station - 22 min drive
  • Insurgentes Station - 7 min walk
  • Sevilla Station - 9 min walk
  • Cuauhtemoc Station - 15 min walk
  • Self parking (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 162 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 3 PM-4 PM
  • Check-out time is noon
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Steam room
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1982
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Terrace
Languages Spoken
  • English
  • Italian
  • Spanish

In the room

Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Primavera - This family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Terrace Bar - Onsite bar. Open daily.

Hotel Royal Reforma, Mexico City’s small print

Also known as

  • Best Western Royal Hotel Zona Rosa
  • Royal Reforma
  • Hotel Royal Reforma Mexico City
  • Best Western Zona Rosa
  • Royal Best Western Zona Rosa
  • Royal Zona Rosa
  • Royal Zona Rosa Best Western
  • BEST WESTERN Royal Zona Rosa Mexico City
  • Royal Reforma Mexico City
  • El Hotel Royal Zona Rosa Mexico City

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 6 AM to 10 PM.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Self parking costs MXN 90.00 per day

    Safes in guestrooms can be used for an extra charge

    Buffet breakfast is offered for an extra charge of MXN 169 per person (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Good 7.4 From 365 reviews

    Fair 4.0
    Terrible Service
    The service here was terrible. When we checked in, no one checked our IDs, so anyone could have come in and taken my reservation. On multiple occasions, whether we were asking for toilet paper, towels, toothpaste, or water, it took at least 6-9 calls to the front desk before they would come up. It was ridiculous, when someone calls asking for toilet paper, it should not take 45 minutes before it is brought to the room. We chose this hotel because it had a pool, unfortunately it was so green we didn't want to use it. The Wifi was the absolute worst. It did not matter if you were in the room (good luck there were 5 different networks) or in the lobby, it was always slow and unreliable. The room listed as having a servibar/minibar, instead there was an empty cabinet where one should have been. It also says on the listing that there is free water, they refused to oblige. The towels were stained. The TV was of HORRIBLE quality. Only one channel was clear. The maid service never cleaned or changed out the drinking glasses. This hotel was the worst part about our stay. The location is the only redeeming quality about it, it was very close to everything we wanted to do. The longest we went during our 8 night stay without a staff member saying hello to us was 4 days. We would walk in and the staff would just be on their phones. It was really astounding. This was my second time in Mexico City, fourth time in the country overall, and this was THE WORST hospitality I've ever encountered.
    Catherine, us8 night trip with friends
    Exceptional 10.0
    Safe and nice place in CDMX
    The area is safe to walk. A lot of restaurants and entertainment. A comfort and family-friendly hotel.
    Yosuke, usFamily trip
    Very Good 8.0
    I have stay at this hotel a few times. overall it has been good. Just this time I was told they set the heater for the whole hotel. I could not sleep cause of the heat . Finally when we were told , we were move to another room and all was fine.
    JULIAN, us3 night romance trip
    Very Good 8.0
    A great value for you money
    For the price I paid this hotel exceed every expectation. Of course, my rate was under $80, anything under that price... this hotel was excellent. ONE BAD THING>>.... I love to take a great shower.... and this hotel had installed water saving shower heads that have 9 pin holes that create a "Mist" where you're supposed to shower... it took quite some time to remove the soap..... I ended up taking a bad the next time... which wasted 3 times much more water.... so that just makes no sense.... Either way, Great location, Great Price, Good accommodations, Good WIFI (Free) - Advice: Take a bath not a shower. (or bring a wrench and a shower head).
    Frank, us1 night business trip
    Very Good 8.0
    Good location, nice service, poor internet connection
    us3 night family trip

    Hotel Royal Reforma, Mexico City

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