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1 room, 2 adults

Hotel Metro, Milwaukee

4-star4 stars
411 E Mason St, Milwaukee, WI, 53202, United States of America

4-star hotel with restaurant, near Riverside Theater
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 535 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Pool
Pool should be renewed

Hotel Metro, Milwaukee

from $142
  • Deluxe Suite, 1 King Bed
  • Deluxe Suite, 1 Queen Bed
  • Deluxe Suite, 2 Double Beds
  • Master Suite, 1 King Bed
  • Spa Suite, 1 King Bed

What’s around Hotel Metro, Milwaukee

Landmarks

  • In East Town
  • Riverside Theater - 6 min walk
  • Milwaukee Art Museum - 9 min walk
  • Wisconsin Center - 13 min walk
  • Discovery World - 13 min walk
  • Fiserv Forum - 19 min walk
  • Harley-Davidson Museum - 26 min walk
  • Marquette University - 27 min walk

Getting around

  • Milwaukee, WI (MKE-General Mitchell Intl.) - 13 min drive
  • Waukesha, WI (UES-Waukesha County) - 25 min drive
  • Kenosha, WI (ENW-Kenosha Regional) - 40 min drive
  • Milwaukee Intermodal Station - 18 min walk
  • Milwaukee Airport Station - 13 min drive

At a glance

Key facts

Hotel size

  • This hotel has 63 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only *

  • 2 per room (up to 25 lbs)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

  • RV/bus/truck parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
  • Free bicycles on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1937
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Fireplace in lobby
Accessibility
  • Disabled parking
  • Wheelchair accessible path of travel
  • Braille or raised signage
  • Assistive listening devices available
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Pastiche at the Metro - This wine bar specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Hotel Metro, Milwaukee’s small print

Also known as

  • Hotel Metro
  • Hotel Metro Milwaukee
  • Metro Hotel
  • Metro Milwaukee
  • Metro Hotel Milwaukee
  • Hotel Metro Hotel
  • Hotel Metro Milwaukee
  • Hotel Metro Hotel Milwaukee

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: USD 100.00 per night

Pet deposit: USD 100.00 per night

  • Resort fee: USD 4.99 per accommodation, per night

Resort fee inclusions:

  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Early check-in can be arranged for an extra charge of USD 30.00 (subject to availability)

Late check-out can be arranged for an extra charge of USD 75.00 (subject to availability)

Valet parking costs USD 27.00 per night with in/out privileges

RV/bus/truck parking is available for an extra charge

Rollaway beds are available for USD 30.00 per day

Breakfast costs between USD 8.00 and USD 30.00 per person (approximately)

Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.0 From 595 reviews

Good 6.0
Not what you see in photos
Chose to stay because I tend to stay in historic places due to my passion for preservation. This hotel is in horrible shape with water damaged ceilings, dirty carpet and showers and doesn’t seem to have been cleaned up since the 80s. The staff is wonderful and kind but the hotel looks nothing like the photos. Would not recommend to stay here until after it has been remodeled. When I asked how to switch the thermostat from air to heat because I was cold, the brought me a space heater. Kind to bring the heater but shocked you can’t have heat on in a room if ac on everywhere else. I also got blankets .
us1 night business trip
Poor 2.0
Bed like a rock, shower like a firehose, no lights
Hotel Metro is not a cool historic art deco hotel. It is sad, run down, and uncomfortable. I spent one of the most unrestful nights of my life on their rock-hard beds, coughing throughout (I’m attributing this to their air vents), and got to follow that up with a shower that felt like I was being sprayed with a fire hose. The water came out so hard and fast that it was literally painful. The shower nozzle does adjust, but only to worse settings. Lighting is dismal, and half the bulbs were burnt out. When I requested that one be replaced, they said they couldn’t until the next day. Even the paint color on the wall is bad and contributes to the awful lighting and cruddy feeling – it’s flesh-colored, with teal trim. The conference table in my room looked like it came out of the Office Depot fire sale, it could not have been cheaper or uglier. On the plus side, rooms are spacious, ceilings are high, and you have a well-stocked mini fridge. The location is great for downtown activities. When I let the lady at the front desk know about the awful bed and shower, she just stared back at me. Didn't try to get a manager or anything. I checked out a day early and went elsewhere. When I returned home I discovered they charged me for a minibar Scotch that I hadn’t touched. Thanks Hotel Metro.
us2 night business trip
Good 6.0
Just okay
Our stay was just okay. Hotel was in a nice location, and staff was friendly. Hotel is dated, and didn’t feel clean. TV in our room was broken, as was the drain in the tub. We would not stay here again given the other options in the area.
us1 night trip with friends
Very Good 8.0
We enjoy stayting at the Metro and have stayed there many times, however we decided to have breakfast in the am and our service was so incredibly slow I would not recommend eating there. We were the only ones there and waiting over 30 minutes for two entrees.
Kelly, us1 night romance trip
Very Good 8.0
Good hotel, but still needs work
I’ve generally liked the Metro and it was a perfect central location for our visit. However, I booked a 2 bedroom suite several months ago and was notified the day before that it was undergoing renovation. They were able to get us a king room due to a last minute cancellation and comped our parking. However, we still ended up paying for the 2 room suite, I think because that rate was a special deal. A bit pricey for what we got. The hotel feels a bit tired, but the staff are incredibly helpful and accommodating. Also disappointing, we seem to never be able to visit the rooftop Zen den bar due to another private function. Service has improved in the downstairs bar finally.
Beth, us2 night trip with friends

Hotel Metro, Milwaukee

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