Guests
All properties in Freeport, West Grand Bahama, Bahamas

Castaways Resort and Suites

Freeport resort with outdoor pool and restaurant

  • Free WiFi
From
$100

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Poolside Bar
  • Outdoor Pool
Outdoor Pool. Image 1 of 42
1 / 42Outdoor Pool
42629 East Mall Drive, Freeport, Grand Bahama, Bahamas
7.2.Good.
  • The staff are great! Friendly, engaging and very helpful

    Jul 9, 2021

  • This hotel needs a upgrade, I stayed many times before there, but will not go back.…

    Jun 16, 2021

See all 16 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global), Safe Travels (WTTC - Global), SGS (3rd party expert - Global), Ecolab (3rd party expert - Global), Bureau Veritas (3rd party expert - Global), COVID-19 Guidelines (CDC), and GBAC STAR Facility Accreditation (global expert) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 118 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available

Feel at home

  • Playground on site
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • Perfume Factory of Fragrances - 17 min walk
  • Ruby Golf Course - 30 min walk
  • Cooper's Castle - 32 min walk
  • Rand Nature Center - 35 min walk
  • Bahamia Beach - 3 mi / 4.8 km
  • Xanadu Beach - 3 mi / 4.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • King Room 1 King Bed
  • Standard Room 2 Double Beds
  • Suite Room 1 king Bed + Parlor Room

What’s around

Landmarks

  • Perfume Factory of Fragrances - 17 min walk
  • Ruby Golf Course - 30 min walk
  • Cooper's Castle - 32 min walk
  • Rand Nature Center - 35 min walk
  • Bahamia Beach - 3 mi / 4.8 km
  • Xanadu Beach - 3 mi / 4.8 km
  • Theos Wreck - 3.1 mi / 5 km
  • Reef Golf Course - 4.1 mi / 6.6 km
  • Casino at the Radisson Grand Lucayan - 4.4 mi / 7.1 km
  • Lucaya Beach - 4.5 mi / 7.2 km
  • Port Lucaya Marketplace - 4.5 mi / 7.3 km

Getting around

  • Grand Bahama Intl. Airport (FPO) - 4 min drive
  • Area shuttle (surcharge)
map
See on map
42629 East Mall Drive, Freeport, Grand Bahama, Bahamas

At a glance

Hotel size

  • This hotel has 118 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service
  • Free reception

Things to do

  • Outdoor pool
  • Fitness facilities
  • Playground on site
  • Golfing nearby

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 580
  • Conference space size (meters) - 54
  • One meeting room

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Facilities

  • Year Built - 1990
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Library

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable depositPay at property

  • Spring Break deposit: USD 100 per day for guests under 21 years old staying between 2 March - 31 April

Optional extras

  • Breakfast costs between USD 8.99 and USD 18.99 for adults, and USD 6.99 and USD 8.99 for children (approximately)
  • Area shuttle service is offered for an extra charge
  • Safes in guestrooms can be used for USD 3 per day

Children and extra bedsPay at property

  • Babysitting/childcare is available for an extra charge

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • CovidClean (Safehotels - global expert)
  • COVID-19 Guidelines (CDC)
  • SGS (3rd party expert - Global)
  • Bureau Veritas (3rd party expert - Global)
  • Safe Travels (WTTC - Global)
  • Intertek Cristal (3rd party expert - Global)
  • COVID-19 Guidelines (WHO)

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Transfers via airplane and boat are required and must be arranged at least 72 hours before travel by contacting the property at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted.

Also known as

  • Castaways Freeport
  • Castaways And Suites Freeport
  • Castaways Resort Freeport
  • Castaways Resort Suites
  • Castaways Resort and Suites Resort
  • Castaways Resort and Suites Freeport
  • Castaways Resort and Suites Resort Freeport

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Castaways Resort and Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Castaways Resort and Suites.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is 11:30 AM. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant that offers Caribbean cuisine and garden views. Nearby restaurants include Marco's pizza (3.2 mi), Upstairs On The Bay (4.3 mi), and Le Med (4.4 mi).
  • No, this resort doesn't have a casino, but Casino at the Radisson Grand Lucayan (9-min drive) is nearby.
  • Castaways Resort and Suites has an outdoor pool and a fitness center, as well as a garden.
7.2.Good.
  • 8.0.Very Good

    I loved the staff....so friendly and upbeat....really made my days

    10 night family trip, Mar 9, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    could barely open patio sliding door,shower system needs attention.everything else was ok

    bill, 1 night family trip, Feb 21, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Disappointed

    Front desk clerk was fantastic! The entire hotel looks as if it has not been maintained well in quite some years (cracked sheet rock, cracked tiles, bathroom mirror held on by black silicone). Bed was comfortable, room was clean except for bathroom. Bathroom faucet and shower head were green with corrosion and there was almost not enough water pressure to shower, bathtub still had a collection of hair from the last guest.

    Jeramy, 1 night business trip, Oct 4, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Overall it was good to me . The staff was pleasant

    4 night trip with friends, May 23, 2019

    Verified Orbitz guest review

  • 6.0.Good

    Good location

    Hotel is centrally located. Rooms are large and spacious.

    CATHERINE, 1 night trip, May 20, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Older hotel showing its age. It was clean but basic with some construction work going on.

    1 night trip with friends, Mar 16, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Dodgy area, hotel is very dated, staff are friendly, beds old and uncomfortable, balcony is minuscule not even room for a chair, I wouldn’t go there again

    Mo, 1 night trip, Nov 8, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Best location on the Island

    Perfect relaxing location. Food, drink and bars all within walking distance.

    Gavin, 1 night business trip, Nov 8, 2018

    Verified Hotels.com guest review

  • 6.0.Good

    Edson Cesar, 1 night business trip, Jun 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Melissa, 2 night trip, May 31, 2021

    Verified Hotels.com guest review

See all 16 reviews