6/10 Good
31 October 2022
It was a nice, clean, modern-ish property. The rooms were clean, big with great amenities. I loved that we had a shuttle to the airport, but didn't love that they didn't transport us back to the airport because of our early flight (I think someone should be available at all times or at least pre-booked if guests provide notice of transportation times). The buffet was good, nice to not have to think about breakfast. Service both days was slow and we had to repeatedly ask for a cappuccino (everything else is self serve). Perhaps it's because many people don't tip, but the service should still be excellent as you cannot assume people will not tip (for example, we did and our service wasn't great). I didn't really feel special or any different even though they knew it was our honeymoon. The first night there was a very drunk guest (or maybe it was just outside of the resort, but she basically sounded like she was outside of our room). She was screaming and yelling for what felt like hours and disrupted our sleep - we basically lost a night there even after a long day travelling in. All in all, nice hotel. Service/customer service can be better but not awful! Just expected a little bit more for the price. Would go back again knowing not to have such high expectations and if I found a good deal on the rooms.
Mersedeh
Mersedeh, 3-night romance trip
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