Lotte Hotel Busan

The executive lounge privilege was not worth the extra money.

the room was amazing and there were alot of stores nearby and restaurants nearby. the staff was kind and very accomadating

The city view from the room is great, nice and comfortable bed and friendly staff. The hotel is located a bit far from the subway station. It would be better if the staff can give clear instructions of how to use the spa and gym room.

Nice hotel, but restaurants are expensive

Excellent location, shopping Paradise, underground market connected with metro station.

서비스가 친절하고 넓은 객실을 배정해 주어서 가족 여행 시 즐겁게 지냈습니다. 다만 층수가 높아서 그런지 객실 내 화장실의 수도꼭지 냉수 수압이 너무 낮아서 사용하는데 약간 불편함이 있었습니다. 그리고 롯데백화점이나 면세점 등 쇼핑센터와 주차장을 함께 사용해서 그런지 주차하는데 대기시간이 너무 길고 주차 여유 공간도 별로 없는 것이 불편했습니다.

Staff excellent. Spa is also clean and free. Gym best I've seen.

Good hotel. A little dated, but it works.

The property is clean and staffs are kind. Located in downtown.

The hotel was upscale. Very nice comfortable room. I told the concierge I was having a problem getting a KTX train ticket and he came with me to the business center and walked through the purchase of the ticket with me. I left my wallet in the taxi when I got out at the KTX station. The cab driver found it and returned it to the hotel. They called me on my phone and paid a cab to return it to me at the station. These people were great they were beyond kind and efficient. I will definitely be staying here on my next visit to Busan.