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1 room, 2 adults

Relais & Chateaux Hotel Heritage, Bruges

4-star4 stars
Niklaas Desparsstraat 11, Bruges, 8000, Belgium

4-star hotel with restaurant, near Bruges City Theater
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 1,947 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Service
Fantastic service
Location
Great location
Vibe
Awesome vibe
Comfort
Comfortable

Relais & Chateaux Hotel Heritage, Bruges

from $195
  • Classic Double Room
  • Deluxe Double Room
  • Junior Suite, Theatre View
  • Junior Suite, Belfry View

What’s around Relais & Chateaux Hotel Heritage, Bruges

Top spots nearby

Recommended by this property

  • Bruges City Theater (2-minute walk)
  • Historium (2-minute walk)
  • Friet Museum (2-minute walk)
  • Bruges Market Square (Grote Markt) (2-minute walk)
  • Muntplein (2-minute walk)
  • Jan van Eyckplein (2-minute walk)
  • Bruges Town Hall (Stadhuis) (3-minute walk)

Getting around

  • Ostende (OST-Ostend-Bruges Intl.) - 27 min drive
  • Bruges Station - 20 min walk
  • Bruges-Saint-Peters Station - 28 min walk
  • Lissewege Station - 13 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 27 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon
Airport shuttle service is available on request during limited hours. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Valet parking (limited) *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Windsurfing nearby
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1569
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in lobby
Languages Spoken
  • Dutch
  • English
  • French
  • German

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Premium TV channels
  • IPad
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Le Mystique - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Health club
  • Sauna
  • Steam room

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Relais & Chateaux Hotel Heritage, Bruges’s small print

Also known as

  • Relais & Chateaux Hotel Heritage
  • Relais & Chateaux Hotel Heritage Hotel Bruges
  • Relais & Chateaux Hotel Heritage Bruges
  • Relais Chateaux Heritage
  • Relais Chateaux Heritage Bruges
  • Relais & Chateaux Heritage Bruges
  • Relais & Chateaux Heritage
  • Relais & Chateaux Heritage
  • Relais & Chateaux Hotel Heritage Hotel
  • Relais & Chateaux Hotel Heritage Bruges

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.12 per person, per night. This tax does not apply to children under 13 years of age.

Optional extras

Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)

Valet parking costs EUR 35 per day

Buffet breakfast is offered for an extra charge of EUR 29 per person (approximately)

Airport shuttle service is offered for an extra charge of EUR 175 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.6 From 139 reviews

Exceptional 10.0
Upgrade
We were upgraded not a junior suite with a welcome fruit basket. There is an elevator which was a welcome relief for taking the suitcases to the fourth floor. The front desk was very helpful and parked the car for us. It's helpful to reserve a car space with the hotel. Two sinks and a large vanity made getting ready for the day very easy. The bathroom also had a separate shower and a jetted tub.
Russell, us2 night trip
Good 6.0
Owners Don’t care
Do not recommend this Hotel. Although the hotel was conveniently located, our room ( # 18) was terrible. Located next to a staff service entrance with constant noise of people walking up and down stairs and over our room. The shower door had opening and closing problems and the towel rack was falling off the wall. Our room had a bad sewer smell that progressively got worse until we couldn’t stand it anymore. We asked to switch rooms and had to waste time sitting in the old room repacking all our clothes and toiletries and waste even more time waiting for the new room to be cleaned. We had to ask a couple of times for the new room to be cleaned for us as they were in no hurry to help us get the new room. After several hours we finally got the new room on our last night and we able to salvage some of our vacation. If we hadn’t asked them a second time about the new room availablity I don’t think they would have cared. I think they were waiting for the owners response as what to do. The staff said they emailed the owners and were waiting for a response. I emailed them also and they never responded to me. Once they have your money I guess they don’t care anymore. They were prompt in responding to previous emails???. Based on our experience I do not recommend this hotel or the owners who don’t see to care about their guests. They did offer to comp or breakfast. That’s it. They know you are on vacation and probably not coming back anyways, so they don’t bother.Seriously? Beware
Mike, us3 night romance trip
Exceptional 10.0
Top Notch Customer Service
Great location, fantastic service and personal touches. Didn’t like the “two twin” equals a double but that’s Europe.
Paul, usRomance trip
Exceptional 10.0
A perfect stay
The hotel exceeded our expectations. From the minute after our arrival to the last minute we were treated with so much grace and care and we loved our stay. Everything was wonderful.
Kirk, usRomance trip
Exceptional 10.0
Exceptional staff
The staff was amazing. Their hospitality was one of the best I’ve experienced in my travels to Europe. The hotel location is great! Unfortunately we only stayed one night but the visit to Brugge and staying at this hotel made our Europe trip so much more memorable!
usRomance trip

Relais & Chateaux Hotel Heritage, Bruges

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