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Surety Hotel

Photo gallery for Surety Hotel

Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Surety Hotel

Surety Hotel

4.0 star property
4-star hotel with 2 restaurants, near Des Moines Civic Center

9.4/10 Exceptional

359 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is €145
Price available on 12/02/2023
Map
206 6th Ave., Des Moines, IA, 50309

Room options

About this area

What's nearby

  • In Downtown Des Moines
  • Wells Fargo Arena - 4 min drive
  • Iowa State Fairgrounds - 10 min drive
  • Jordan Creek Town Center - 19 min drive

Getting around

  • Des Moines International Airport (DSM) - 12 min drive

Restaurants

  • Malo - 4 min walk
  • Pints Pub & Patio - 4 min walk
  • Wasabi Tao - 4 min walk
  • Spaghetti Works - 5 min walk
  • Akebono - 5 min walk

About this property

Surety Hotel

A great choice for a stay in Des Moines, Surety Hotel is only 5 mi (8 km) from the airport. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 137 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (USD 22 per night; includes in/out privileges)
  • Off-site parking within 100 ft (USD 22 per night)
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)

What to do

  • Pool table
  • Winery tours nearby

Working away

  • 4 meeting rooms
  • Co-working spaces
  • Conference space (2969 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Fireplace in lobby
  • 24-hour fitness centre

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Closed-captioned TV
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 55-inch LED TV
  • Cable TV channels
  • Netflix

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Mulberry Street Tavern – On-site restaurant. Guests can enjoy drinks at the bar. Happy hour is offered.
Outdoor Courtyard – On-site restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Surety Coffee Shop – On-site coffee shop. Open selected days.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 20 per person

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 75 per stay
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Self-parking costs USD 22 per night with in/out privileges
  • Parking is available nearby and costs USD 22 per night (100 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (third-party expert - Global).

Policies

<p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Surety Hotel Hotel
Surety Hotel Des Moines
Surety Hotel Hotel Des Moines

Frequently asked questions

Does Surety Hotel offer free cancellation for a full refund?
Yes, Surety Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Surety Hotel?
As of 9 February 2023, prices found for a 1-night stay for 2 adults at Surety Hotel on 12 February 2023 start from €145, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Surety Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Surety Hotel?
Yes, cats and dogs are welcome. There's a charge of USD 75 per accommodation, per stay, and there's also a deposit of USD 75 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Surety Hotel?
Yes. Self-parking costs USD 22 per night.
What are the check-in and check-out times at Surety Hotel?
You can check in from 3:00 PM - midnight. Check-out time is noon.
Is there an on-site casino at Surety Hotel?
No, this hotel doesn't have a casino, but Prairie Meadows Racetrack and Casino (18-min drive) is nearby.
What is there to do at Surety Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Surety Hotel?
Yes, there are 2 on-site restaurants. Nearby restaurants include Malo (4-min walk), Pints Pub & Patio (4-min walk) and Wasabi Tao (4-min walk).
What's the area around Surety Hotel like?
Surety Hotel is in Downtown Des Moines, a short 13-minute walk from Iowa Events Center and 14 minutes' walk from Wells Fargo Arena.

Reviews

9.4

Exceptional

9.7/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.5/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Went to visit my daughter. Had a appetizers and wine at the hotel restaurant. It was awesome. The hotel itself was clean and the staff was very friendly. I will stay here again.
Liza, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel!
Loved the vibe at this hotel! Nice location downtown.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Fantastic
Loved the hotel. Could not recommend it more highly and i travel for a living
Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I have stayed here several times and I absolutely love it. The staff is so friendly and helpful. I also enjoy the mulberry st tavern located in the hotel
HENRY, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Martha, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Unimpressive
Very average. This was 3rd stay .3 different rooms … no TV reception TV froze in all 3 rooms. Each time I shared I was told that was unusual. Thinking Not since it happened 3 times . Server at restaurant was not very happy to b there . We watched as our dinner sat under heat lamps over 5 minutes. I almost got up and got it myself !!! Walls are paper thin. Adjoining room ran TV full volume until 2 am Wondering if hotel is clearly under booked Why u wld put people back to back ? Not impressed overall ..
Patti, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very clean enjoyed my stay
Larry, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kerry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Always try to stay here when we're in Des Moines. Beautiful rooms, perfect location, great food, & amazing staff!
Dawn, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review