Rahat Palace Hotel

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Indoor pool, open 10:00 AM to 10:00 PM, pool loungers
Standard Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk
Standard Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk
Deluxe Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Rahat Palace Hotel

Rahat Palace Hotel

5.0 star property
Luxury hotel in Bostandyk District with indoor pool and pool bar

8.6/10 Fabulous

148 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is €100
Price available on 02/11/2022
29/6 St. Satpaev Avenue, Almaty, 050040
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms
  • 24-hour business centre
For families
  • Children stay free
  • Rollaway/extra beds available (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • In Bostandyk District

Getting around

  • Almaty (ALA-Almaty Intl.) - 37 min drive
  • Almaty Station - 20 min drive
  • Airport shuttle (surcharge)

About this property

Rahat Palace Hotel

5-star luxury hotel in the heart of Bostandyk District
A round-trip airport shuttle, a poolside bar and a terrace are just a few of the amenities provided at Rahat Palace Hotel. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in aromatherapy, hydrotherapy or a Swedish massage. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature international cuisine and more. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), meeting rooms and massage treatment rooms
  • A banquet hall, a 24-hour front desk and concierge services
  • Guest reviews speak highly of the location
Room features
All guest rooms at Rahat Palace Hotel boast thoughtful touches, such as 24-hour room service and air conditioning, as well as amenities, such as complimentary wireless Internet access and safes.
More amenities include:
  • Hypo-allergenic bedding and free rollaway/extra beds
  • Bathrooms with baths and free toiletries
  • 55-inch Smart TVs with digital channels
  • Balconies, free tea bags/instant coffee and electric kettles


English, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 190 rooms
  • Arranged over 10 floors


  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*


  • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • Wheelchair-accessible parking on site


  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay free

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (2368 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Pool loungers


  • 1 building/tower
  • Built in 1995
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • An indoor pool
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room


  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking


  • English
  • Russian

Room amenities

Be entertained

  • 55-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee


  • Daily housekeeping
  • In-room safe

Special features


Guests can pamper themselves by indulging in the on-site spa services. There are 10 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.


Dzhambul – This restaurant specialises in international cuisine and serves breakfast and lunch.
Grill – This restaurant specialises in American cuisine and only serves dinner.
Tau Samal (seasonal) – This café specialises in Modern European cuisine and serves lunch and dinner. Open daily.
Yourt Bar & Lounge – This lobby lounge serves breakfast, lunch, dinner and light fare. Open 24 hours. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of KZT 4400 for adults and KZT 4400 for children (approximately)
  • Airport shuttle service is offered for an extra charge of KZT 18500 per vehicle (one-way. Maximum occupancy 3)

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.


If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards, mobile payments and cash.

Mobile payment options include: Google Pay and Apple Pay.

Also known as

Rahat Palace Hotel Almaty
Rahat Palace Hotel
Rahat Palace Almaty
Rahat Palace
Rahat Palace Hotel Hotel
Rahat Palace Hotel Almaty
Rahat Palace Hotel Hotel Almaty

Frequently asked questions

Does Rahat Palace Hotel offer free cancellation for a full refund?
Yes, Rahat Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Rahat Palace Hotel?
As of 3 October 2022, prices found for a 1-night stay for 2 adults at Rahat Palace Hotel on 2 November 2022 start from €100, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Rahat Palace Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Rahat Palace Hotel?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Rahat Palace Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Rahat Palace Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Rahat Palace Hotel?
Yes, an airport shuttle is available. The charge is KZT 18500 per vehicle one-way.
What are the check-in and check-out times at Rahat Palace Hotel?
You can check in from 3 PM - midnight. Check-out time is noon.
Is there an on-site casino at Rahat Palace Hotel?
No, this hotel doesn't have a casino, but Casino Zodiak (8-min drive) is nearby.
What is there to do at Rahat Palace Hotel and nearby?
Rahat Palace Hotel has an indoor pool, a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Rahat Palace Hotel?
Yes, there are 3 on-site restaurants, featuring international cuisine. Nearby restaurants include Assorti Arena (6-min walk), Tomato (10-min walk) and El Plato (11-min walk).
Does Rahat Palace Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Rahat Palace Hotel like?
Rahat Palace Hotel is in Bostandyk District, a short 16-minute walk from Almaty Central Stadium. Travellers love the hotel's prime location.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Rooms are old but the hotel is very nice
The rooms are a bit outdated but has a balcony and overall very clean, it might be the best hotel in this price range. The breakfast is great and lobby is beatiful, and has a restaurant in the middle thar works late.
Bauyrzhan, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I like everything, was very organized.
Gulkhan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely atmosphere.
Otto, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Worst 5 star hotel Broken AC unit, engineer couldn’t fix, hotel wouldn’t provide an alternative room and told me to keep the balcony door open for the whole night.
Yang, 1-night trip with friends
Verified Ebookers guest review

10/10 Exceptional

My favorite hotel since 1994 year.I want to come back again in the next winter!
ZHANAT, 2-night trip
Verified Expedia guest review

10/10 Exceptional

There work very brave people who despite the January riots in Almaty, remained very smiling and friendly.
ZHANAT, 27-night trip
Verified Expedia guest review

8/10 Very good

Marianna, 4-night business trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Hotels.com guest review

8/10 Very good

Viacheslav, 5-night business trip
Verified Expedia guest review

10/10 Exceptional

Almaty short break
Отличный отель в центре города, немного требующий обновления особенно в фитнес-зале, но за свои деньги прекрасный вариант.
Vitaliy, 2-night trip
Verified Hotels.com guest review