Crystal Lodge

Photo gallery for Crystal Lodge

Primary image
Outdoor spa tub
Outdoor pool, a heated pool
Outdoor pool, a heated pool
Fridge, coffee/tea maker

Overview of Crystal Lodge

Crystal Lodge

3.5 star property
3.5-star ski-in/ski-out hotel with ski storage, near Whistler Blackcomb Ski Resort

9.0/10 Superb

1,080 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
The price is $216
Price available on 7/18/2022
Map
4154 Village Green, Whistler, BC, V0N1B4
Main amenities
  • Weekly housekeeping
  • Ski-in/ski-out access
  • 4 restaurants and 2 bars/lounges
  • Outdoor pool
  • Ski storage
  • Fitness center
  • Sauna
  • Self parking
  • Spa tub
  • Coffee shop/cafe
  • Babysitting
  • 24-hour business center
For families
  • Children stay free
  • Babysitting (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Television
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Whistler Village
  • Whistler Blackcomb Ski Resort - 6 min walk
  • Whistler Village Gondola - 7 min walk
  • Scandinave Spa Whistler - 39 min walk
  • Whistler Visitor Centre - 1 min drive
  • Whistler Village Stroll - 1 min drive
  • Blackcomb Excalibur Gondola - 2 min drive
  • Whistler Sliding Centre - 6 min drive
  • Bubly Tube Park - 8 min drive
  • Nita Lake - 6 min drive
  • Creekside Gondola - 8 min drive

Getting around

  • Whistler, BC (YWS-Green Lake Seaplane Base) - 8 min drive
  • Vancouver Intl. Airport (YVR) - 115 min drive
  • Whistler Station - 8 min drive

About this property

Crystal Lodge

Placing you just steps from Whistler Village Gondola, Crystal Lodge allows you more time for skiing with ski-in/ski-out access. Guests who don't want to hit the slopes can visit the fitness center for a workout, grab a bite to eat at one of the 4 restaurants, or unwind with a drink at one of the 2 bars/lounges. Other highlights at this boutique hotel include an outdoor pool, a spa tub, and a sauna. Skiers will appreciate access to ski storage. Fellow travelers like the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 158 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets stay free (dogs only, 2 per room)
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (CAD 24.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Babysitting (surcharge)

What to do

  • Shopping
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Water skiing nearby
  • Ice skating nearby

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Golf clubs on site
  • Ski storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Fitness center
  • 18 holes of golf
  • An outdoor pool
  • Heated pool
  • Designer stores on site
  • Arcade/game room
  • Golf clubhouse on site
  • Golf pro shop on site
  • Spa tub
  • Sauna

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Low-height counter/sink
  • Grab bar near toilet

Languages spoken

  • English
  • Filipino
  • French
  • German
  • Hindi
  • Spanish

Ski

  • Ski-in/ski-out access
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • 49-inch LED TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Weekly housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Recycling

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered self parking costs CAD 24.00 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Crystal Lodge
Crystal Lodge Whistler
Crystal Whistler
Crystal Hotel Whistler
Crystal Lodge Suites
Crystal Lodge Hotel
Crystal Lodge Suites
Crystal Lodge Whistler
Crystal Lodge Hotel Whistler

Frequently asked questions

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.3/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Very Good

Maninder, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Room was spacious and neat. It's a Pet friendly property and our room had some fleas. But no worries. Beautiful location, and right in the heartbeat of the Village. Parking can be challenging for those of us with larger vehicles, but safe. The staff are exceptional, professional, friendly, and very helpful. They helped with the overall enjoyable experience. Thanks
Trevor, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Anne, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Mischa, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sharon, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Laura, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Monika, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Stay Somewhere Else
For the price, the Crystal Lodge was absolutely not worth it. For over $200, we had a view of a wall. Nothing else was visible, just a wall. Considering the price, you would expect parking to be included: nope. The bathroom door did not close properly. Their credit machine was also not working which gave me concerns about the security of my credit card information. Genuinely, find somewhere else to stay.
Alexandra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pei-Ti, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Honeymoon / absolutely recommend
Amazing service, clean well presented room, awesome outdoor hot tub and pool, they left us a nice surprise as it was our honeymoon (thank you)! Walking distance to everything you need.
Jordan, 1-night trip
Verified Hotels.com guest review