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Novotel Maastricht, Maastricht

4-star4 stars
Sibemaweg 10Maastricht6227 AHNetherlands

4-star hotel with outdoor pool, near Bonnefanten Museum
  • Free WiFi
Good7.8
Service
Fantastic service
Cleanliness
Clean
Location
Great location
Value for money
Value for money could be better
177See all 177 Hotels.com reviews
From 997 reviewsTripAdvisor Traveller Rating

Novotel Maastricht, Maastricht

from $89
  • Superior Room
  • Standard Room
  • Superior Room

At a glance

Key facts

Hotel size

  • This hotel has 94 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-11:30 PM
  • Check-out time is noon
At check-in, you'll be asked to present the credit card you used to book your room.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

  • RV/bus/truck parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor seasonal pool
  • Outdoor pool 1
  • Bicycle rentals on site
  • Playground on site
  • Children's pool
  • Arcade/game room
Working away
  • Business center
  • Conference space size (meters) - 180
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1988
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Yard
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • In-room safe

Special features

Dining

Restaurant at Novotel - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Novotel Maastricht, Maastricht’s small print

Also known as

  • Hotel Novotel Maastricht
  • Novotel Maastricht Hotel
  • Novotel Maastricht
  • Maastricht Novotel

Policies

  • The seasonal pool is open from May to October.
  • Pool access available from 9 AM to 9 PM.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

    Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    • A tax is imposed by the city: EUR 4.77 per person, per night. This tax does not apply to children under 16 years of age.

    Deposit: EUR 50 per stay

    Optional extras

    Self parking costs EUR 7.50 per night

    RV/bus/truck parking is available for an extra charge

    Full breakfast is offered for an extra charge of EUR 18.50 per person (approximately)

    Babysitting/childcare is available for an extra charge

    Pets are allowed for an extra charge of EUR 20 per pet, per night

    Wired Internet access is available in public areas for EUR 5.95 per night (rates may vary)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around Novotel Maastricht, Maastricht

    Landmarks

    • In Scharn
    • Bonnefanten Museum - 20 min walk
    • Basilica of Our Lady - 27 min walk
    • Market - 32 min walk
    • Natural History Museum - 33 min walk
    • St. Servaas Church - 34 min walk
    • De Geusselt Stadium - 19 min walk
    • Maastricht Exhibition and Congress Centre - 19 min walk

    Getting around

    • Maastricht (MST-Maastricht - Aachen) - 16 min drive
    • Liege (LGG) - 25 min drive
    • Maastricht Station - 18 min walk
    • Maastricht Eijsden Station - 11 min drive
    • Vise Station - 12 min drive
    • Self parking (surcharge)
    • RV, bus, and truck parking (surcharge)

    Recent reviews

    Good 7.8 From 177 reviews

    Novotel Maastricht, Maastricht
    Poor2.0
    Find another hotel
    There was fecal matter on the wall in the bathroom! The bed wasn’t comfortable and the air conditioning didn’t cool the room properly. The hotel isn’t located conveniently either so do yourself a favor and book another hotel. The one ok part was the bar area. Had a few beers in the bar/lounge area.
    Sabrina, us1 night family trip
    Novotel Maastricht, Maastricht
    Good6.0
    Generally very good. Room a little cramped and dirty mark on carpet. Food excellent. Staff very good and helpful.mm
    David, us3 night romance trip
    Novotel Maastricht, Maastricht
    Very Good8.0
    Wonderful staff, comfortable hotel
    The hotel staff are very helpful, and the property is very clean and comfortable. the property is some distance from the historic part of Maastricht. We chose it because it is in walking distance of the convention center.
    Pam, us4 night business trip
    Novotel Maastricht, Maastricht
    Very Good8.0
    Quiet location, great service
    Overall we had a very positive experience. The rooms and public areas were very well appointed and bright. The service was great -- the rooms were cleaned promptly every morning, the pool was well maintained, the desk staff were very helpful with several problems we had with local transportation, and the breakfast was well prepared. The local area was quiet, and although the location was further from the city center than most local hotels, it was still within reasonable walking distance, and we also used the hotel's shuttle (although it didn't offer as many departures as we would have liked.) Also, like all of the Netherlands, Maastricht is very bicycle-friendly and the hotels has bikes available for rent. Our only complaints were that the elevator was out of order for a day, and the stairwells have very stinky old carpeting.
    Stanley, us3 night romance trip
    Novotel Maastricht, Maastricht
    Exceptional10.0
    The front desk was really amazing .. we were checking in several hours before the official check-in time because of our early flight arrival, however that was no problem at all so we could move into our rooms right away. The shuttle service to Maastricht downtown was a great amenity too and the breakfast was great.
    Willem, us1 night family trip

    See all reviews

    Novotel Maastricht, Maastricht

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