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Novotel Maastricht, Maastricht

4-star4 stars
Sibemaweg 10Maastricht6227 AHNetherlands

4-star hotel with restaurant, near Bonnefanten Museum
  • Free WiFi
Fantastic service
Location is ok
Wellness Area
Wellness & sports facilities could be improved
166See all 166 reviews
From 978 reviewsTripAdvisor Traveller Rating

Novotel Maastricht, Maastricht

from $89
  • Superior Room
  • Standard Room
  • x-Junior Suite-x
  • Superior Room, 1 Double Bed, Pool View
  • Superior Room

At a glance

Key facts

Hotel size

  • This hotel has 94 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 2 PM-11:30 PM
  • Check-out time is noon
At check-in, you'll be asked to present the credit card you used to book your room.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets allowed *


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

  • RV/bus/truck parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor seasonal pool
  • Children's pool
  • Bicycle rentals on site
  • Playground on site
  • Arcade/game room
Working away
  • Business center
  • Conference space size (meters) - 180
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built 1988
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Yard
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • In-room safe

Special features


Restaurant at Novotel - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Novotel Maastricht, Maastricht’s small print

Also known as

  • Hotel Novotel Maastricht
  • Novotel Maastricht Hotel
  • Novotel Maastricht
  • Maastricht Novotel


Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 4.77 per person, per night. This tax does not apply to children under 16 years of age.

Deposit: EUR 50 per stay

Optional extras

Self parking costs EUR 7.50 per night

RV/bus/truck parking is available for an extra charge

Breakfast is offered for an extra charge of EUR 18.50 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 20 per pet, per night

Wired Internet access is available in public areas for EUR 5.95 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Novotel Maastricht, Maastricht


  • In Scharn
  • Bonnefanten Museum - 20 min walk
  • Basilica of Our Lady - 27 min walk
  • Market - 32 min walk
  • Natural History Museum - 33 min walk
  • St. Servaas Church - 34 min walk
  • Maastricht Underground - 17 min walk
  • Fort Sint Pieter - 17 min walk

Getting around

  • Maastricht (MST-Maastricht - Aachen) - 16 min drive
  • Liege (LGG) - 25 min drive
  • Maastricht Station - 18 min walk
  • Maastricht Eijsden Station - 11 min drive
  • Vise Station - 12 min drive
  • Self parking (surcharge)
  • RV, bus, and truck parking (surcharge)

Recent reviews

Good 7.8 From 166 reviews

Novotel Maastricht, Maastricht
Find another hotel
There was fecal matter on the wall in the bathroom! The bed wasn’t comfortable and the air conditioning didn’t cool the room properly. The hotel isn’t located conveniently either so do yourself a favor and book another hotel. The one ok part was the bar area. Had a few beers in the bar/lounge area.
Sabrina, us1 night family trip
Novotel Maastricht, Maastricht
Generally very good. Room a little cramped and dirty mark on carpet. Food excellent. Staff very good and
David, us3 night romance trip
Novotel Maastricht, Maastricht
Very Good8.0
Wonderful staff, comfortable hotel
The hotel staff are very helpful, and the property is very clean and comfortable. the property is some distance from the historic part of Maastricht. We chose it because it is in walking distance of the convention center.
Pam, us4 night business trip
Novotel Maastricht, Maastricht
Very Good8.0
Quiet location, great service
Overall we had a very positive experience. The rooms and public areas were very well appointed and bright. The service was great -- the rooms were cleaned promptly every morning, the pool was well maintained, the desk staff were very helpful with several problems we had with local transportation, and the breakfast was well prepared. The local area was quiet, and although the location was further from the city center than most local hotels, it was still within reasonable walking distance, and we also used the hotel's shuttle (although it didn't offer as many departures as we would have liked.) Also, like all of the Netherlands, Maastricht is very bicycle-friendly and the hotels has bikes available for rent. Our only complaints were that the elevator was out of order for a day, and the stairwells have very stinky old carpeting.
Stanley, us3 night romance trip
Novotel Maastricht, Maastricht
The front desk was really amazing .. we were checking in several hours before the official check-in time because of our early flight arrival, however that was no problem at all so we could move into our rooms right away. The shuttle service to Maastricht downtown was a great amenity too and the breakfast was great.
Willem, us1 night family trip

See all reviews

Novotel Maastricht, Maastricht

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