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Cranley Hotel London

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Premium bedding, minibar, in-room safe, desk
Penthouse | Balcony
Double Room (with Four Poster Bed) | Premium bedding, minibar, in-room safe, desk
TV
Double Room (with Four Poster Bed) | Premium bedding, minibar, in-room safe, desk

Overview of Cranley Hotel London

Cranley Hotel London

4.0 star property
4-star hotel with restaurant, near Natural History Museum

6.0/10 Good

1,029 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
  • Bar
  • 24/7 front desk
The price is $92
Price available on 2/2/2023
Map
10 Bina Gardens, South Kensington, London, England, SW5 0LA

Room options

About this area

What's nearby

  • In London City Centre
  • Natural History Museum - 11 min walk
  • Hyde Park - 21 min walk
  • Westfield London Shopping Centre - 42 min walk
  • Oxford Street - 43 min walk
  • Marble Arch - 44 min walk
  • Buckingham Palace - 45 min walk
  • Harrods - 6 min drive
  • Royal Albert Hall - 6 min drive
  • Thames River - 6 min drive
  • Leicester Square - 16 min drive

Getting around

  • Heathrow Airport (LHR) - 30 min drive
  • Luton Airport (LTN) - 45 min drive
  • London City Airport (LCY) - 52 min drive
  • Gatwick Airport (LGW) - 81 min drive
  • Kensington (Olympia) Station - 4 min drive
  • West Brompton Station - 13 min walk
  • London Imperial Wharf Station - 28 min walk
  • Gloucester Road Underground Station - 6 min walk
  • South Kensington Underground Station - 10 min walk
  • Earl's Court Station - 13 min walk

Restaurants

  • Bugis Street Brasserie - 4 min walk
  • Caffè Nero - 4 min walk
  • The Hereford Arms - 4 min walk
  • Nando's - 4 min walk
  • Four Winters - 5 min walk

About this property

Cranley Hotel London

When you stay at Cranley Hotel London , you'll be within a 10-minute drive of Hyde Park and Natural History Museum. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other highlights at this upscale hotel include a snack bar/deli and a terrace. Fellow travelers say good things about the location and local sightseeing. The property is just a short walk to public transportation: Gloucester Road Underground Station is 6 minutes and South Kensington Underground Station is 10 minutes.

Languages

English, French, German, Italian, Polish, Portuguese, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for dinner
This information is provided by our partners.

At a glance

Hotel size

  • 39 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Each adult staying at the property must present valid photo identification at check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Offsite parking nearby (GBP 35 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)

What to do

  • Discount at nearby fitness center

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in lobby

Accessibility

  • Elevator

Languages

  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Spanish

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Premium bedding

Freshen up

  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of GBP 9.95 per person (approximately)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for GBP 20 per day
  • Guests must contact this property in advance to reserve rollaway/extra beds

Parking

  • Parking is available nearby and costs GBP 35 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for dinner.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Cranley
Cranley Hotel
Cranley Hotel London
Cranley London
The Cranley
Cranley Hotel London Hotel
Cranley Hotel London London
Cranley Hotel London Hotel London

Frequently asked questions

Does Cranley Hotel London offer free cancellation for a full refund?
Yes, Cranley Hotel London does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Cranley Hotel London ?
As of Feb 1, 2023, prices found for a 1-night stay for 2 adults at Cranley Hotel London on Feb 2, 2023 start from $92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Cranley Hotel London ?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Cranley Hotel London ?
Sorry, pets aren't allowed.
Is parking offered on site at Cranley Hotel London ?
Sorry, there's no onsite parking at Cranley Hotel London .
What are the check-in and check-out times at Cranley Hotel London ?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
Are there restaurants at or near Cranley Hotel London ?
Yes, there's an onsite restaurant. Nearby restaurants include Bugis Street Brasserie (4-min walk), Caffè Nero (4-min walk), and The Hereford Arms (4-min walk).
What's the area around Cranley Hotel London like?
Cranley Hotel London is in London City Centre, a short 6-minute walk from Gloucester Road Underground Station and 11 minutes' walk from Natural History Museum. Travelers say this hotel is in a good location.

Reviews

6.0

Good

6.5/10

Cleanliness

6.9/10

Staff & service

4.4/10

Amenities

5.8/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

4/10 Fair

Very poor not 4 star
Clean but very tired, stained upholstery, worn carpets.
3-night trip
Verified Hotels.com guest review

2/10 Poor

Pui Ning, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

charlyne, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Avoid
Avoid this hotel. It’s in need of renovation, repair and a good clean. All very unpleasant. Luckily I only had to stay for one night.
1-night trip
Verified Hotels.com guest review

2/10 Poor

Thomas, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Karim, 2-night trip
Verified Hotels.com guest review

6/10 Good

Only rating it higher because nice front desk men
Even though breakfast was included there was no breakfast each morning for the three days — issues with delivery that upper level management should sort out. Either make sure breakfast is available or give money to the workers to be able to get food so they don’t have to pay out of pocket. Both men and the front desk were both very nice and very accommodating which is why I didn’t give this place all negative reviews. The carpet floor looked like it hadn’t been cleaned in years, ants crawling around, no cold water, bottled water not available to buy, rotting window. Could have real potential if they put in a bit of money to fix the place up give the location.
FRANCESCA, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

4/10 Fair

Go to a Premier Inn & avoid Cranley
Upon my check-in I was met by a member of staff on his mobile phone, having half a conversation with me and the person on the other end. My room was small, cramped and cold, with a very uncomfortable bed. There was no toilet roll and when I came back to the check-in desk to ask, nobody was there. The shower was poor and it’s ceiling looked like it was suffering from damp. I found myself feeling so let down by what looked to be a nice hotel, that I didn’t even stay for breakfast.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Samuel, 1-night trip
Verified Hotels.com guest review