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All properties in Mexico City, Mexico
All properties in Mexico City, Mexico

Four Seasons Hotel Mexico City, Mexico City

5-star5 stars
Great for familiesThis property has good facilities for families.
Paseo de la Reforma 500, Mexico City, CDMX, 06600, Mexico

Luxury hotel with 2 restaurants, near Paseo de la Reforma
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 1,875 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Room
Great room
Food
Delicious food
Bar
Bar is awesome

Four Seasons Hotel Mexico City, Mexico City

from $295
  • FS Executive Suite Burdeos View
  • Premier Room with one king bed
  • Deluxe Room with one king bed
  • Superior Room with one king bed
  • FS Executive Suite Reforma View
  • Executive Suite
  • Premier Room, Terrace
  • Suite, 1 King Bed
  • Deluxe Room, 2 Double Beds
  • Superior Room, 2 Double Beds

What’s around Four Seasons Hotel Mexico City, Mexico City

Landmarks

  • In Reforma
  • Paseo de la Reforma - 1 min walk
  • Monumento a los Ninos Heroes - 8 min walk
  • Chapultepec Park - 9 min walk
  • Museo de Arte Moderno - 10 min walk
  • The Angel of Independence Monument - 11 min walk
  • Tamayo Museum of Contemporary Art - 13 min walk
  • Parque Zoologico de Chapultepec - 14 min walk

Getting around

  • Mexico City, Distrito Federal (MEX-Mexico City Intl.) - 22 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 40 min drive
  • Mexico City Buenavista Station - 4 min drive
  • Tlalnepantla de Baz Station - 15 min drive
  • Mexico City Fortuna Station - 23 min drive
  • Chapultepec Station - 7 min walk
  • Sevilla Station - 7 min walk
  • Insurgentes Station - 18 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 240 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-1 AM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free

  • Up to 20 lbs

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa tub
  • Steam room
  • Health club
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1994
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Yard
Freshen up
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Cable TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Four Seasons Hotel Mexico City, Mexico City’s small print

Also known as

  • Four Seasons D.F.
  • Four Seasons Hotel D.F.
  • Four Seasons Hotel Mexico D.F.
  • Four Seasons Mexico D.F.
  • Mexico D.F.
  • Four Seasons Mexico City

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Valet parking costs USD 5 per night

Breakfast costs between USD 25 and USD 50 for adults, and USD 15 and USD 40 for children (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Didn’t find the right property?

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Recent reviews

Exceptional 9.4 From 315 reviews

Exceptional 10.0
A wonderful place
I can't imagine a better place to stay in CDMX. Beautifully run in every way...
James, us3 night romance trip
Exceptional 10.0
Must Stay at FS
I am so happy I chose to stay at the FS. It was the best part of our trip. The hotel had everything we needed and the staff was excellent.
Erin, us4 night trip with friends
Very Good 8.0
Amazing property, subpar service in dining/bar
Hotel property is a gem. The courtyard is a lovely place to spend time, day or evening. Location is excellent. Maid and turn down service were very good. However we had multiple issues with service in the bar. Slow, poor attitudes with some servers. We sat at the bar and had to ask for our check 3 times over ten minutes while three people were standing around, one on his phone. One night our waiter suggested we order beer or wine because cocktails were taking about 15 minutes (and we were in no hurry.) I tried to order a Sauv Blanc at the bar and was told they didn't have any. The next day I ordered it off the menu at the restaurant, 20 steps away. The point is at Four Seasons, I'm accustomed to a waiter simply walking across the courtyard and getting the drink I want if they have it. I ordered room service one morning for breakfast that didn't match the description. I called down to ask about a missing item and a supervisor came up to apologize and tell me they were in the process of changing the description. In the meantime you might want what you serve to match it! One afternoon we simply wanted to sit in the bar while our room was cleaned and it became an ordeal. I'm sitting here two days later while I write this review asking myself if I would stay at this property again, and the answer is probably not. There are just too many other top hotels in this area of the city where the staff hustle and appreciate their customers and resultant tips. Just not Four Seasons service.
Todd, us1 night romance trip
Exceptional 10.0
Best Hotel in CDMX
Perfect accommodations in CDMX! Another hotel overbooked so we had a few nights at the Hyatt and a few here and would highly recco the Four Seasons. Incredible service, ambiance, and amenities.
Maggie, us2 night romance trip
Very Good 8.0
Great service!!
This hotel had impeccable service from the front door valet, check desk,concierge, housekeeping, room service and the restaurant and lounge. Everyone went over and above and were always quick to say hello and see if anything was needed. The concierge was great with recommendations from dinner to transportation and places to see. The lobby, restaurant and lounge are beautiful as is the courtyard area. The room and hallway seemed not to be as updated as the rest. It was clean and comfortable though.
Lisa, us5 night romance trip

Four Seasons Hotel Mexico City, Mexico City

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