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Heart Rock Village

Photo gallery for Heart Rock Village

Exterior
Standard Twin Room | Terrace/patio
Suite Room | In-room safe, desk, laptop workspace, blackout curtains
Ocean View Deluxe Room | In-room safe, desk, laptop workspace, blackout curtains
Standard Twin Room | In-room safe, desk, laptop workspace, blackout curtains

Overview of Heart Rock Village

Heart Rock Village

3.5-star property
3.5-star Ogasawara hotel with restaurant

10.0/10 Exceptional

6 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Bathtub
Map
Higashimachi Chichijima, Ogasawara, Tokyo, 100-2101

Room options

About this area

Getting around

  • Free ferry terminal shuttle

Restaurants

  • Usk Coffee - 5 min drive

About this property

Heart Rock Village

Heart Rock Village is a great choice for a stay in Ogasawara. You'll have free perks such as WiFi and self-parking.

Languages

Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 8 rooms

Arriving/Leaving

  • Check-in time from 11:00 AM until 5:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 9:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 8:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Free ferry terminal shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Services

  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry services

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Japanese

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers
  • Window screens

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property does not have lifts.

This property accepts credit cards and cash.

Property registration number 31島保小き第1号

Also known as

HEART ROCK VILLAGE Hotel
HEART ROCK VILLAGE Ogasawara
HEART ROCK VILLAGE Hotel Ogasawara

Frequently asked questions

Does Heart Rock Village offer free cancellation for a full refund?
Yes, Heart Rock Village does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Heart Rock Village?
As of 31 January 2023, prices found for a 1-night stay for 2 adults at Heart Rock Village on 3 February 2023 start from €132, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Heart Rock Village?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Heart Rock Village?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Heart Rock Village?
Yes, there's free self parking.
What are the check-in and check-out times at Heart Rock Village?
You can check in from 11:00 AM - 5:00 PM. Check-out time is 9:00 AM.
Are there restaurants at or near Heart Rock Village?
Yes, there's an on-site restaurant.

Reviews

10.0

Exceptional

10.0/10

Cleanliness

10.0/10

Staff & service

10.0/10

Amenities

10.0/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

YANYAN, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Michiko, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

施設のスタップの方がとても丁寧で、毎日の食事では小笠原の食材が使われており、とても美味しかったです。 当施設で開催しているツアーに申し込みしていたことによって、より過ごしやすかったです。 ありがとうございました。
HINANO, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

HIROTOMO, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

スタッフの皆さんが親切でとても快適に滞在できました。
3-night trip
Verified Expedia guest review

10/10 Exceptional

スタッフがフレンドリーでとてもいいと思います。居心地が良いです。
1-night trip
Verified Expedia guest review