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Palace Hotel Hakone, Hakone

3.5-star3.5 stars
1245, SengokuharaHakoneKanagawa250-0631Japan
3.5-star Hakone hotel in Sengokuhara with restaurant
  • Free WiFi
Very Good8.2
Fantastic service
Rather comfortable
Great location
Value for money
Value for money could be better
145See all 145 reviews
From 316 reviewsTripAdvisor Traveller Rating

Palace Hotel Hakone, Hakone

from $231
  • Economy Double Room
  • Hollywood Twin Mountain View
  • Triple Room, Lake View
Want more choice? Check out our other properties in Hakone.

At a glance

Key facts


  • Check-in time 2 PM-8 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • No cribs (infant beds)


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Extended parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Room service
Things to do
  • Spa treatment room(s)
  • Sauna
  • Dry cleaning/laundry service
  • Wedding services

In the room

Home comforts
  • Minibar
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
Be entertained
  • 32-inch LED TV
  • Digital TV channels
Stay connected
  • Free WiFi

Special features


Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and yukata (Japanese robe).


Humming - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Sengoku - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.

Asuka - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Palace Hotel Hakone, Hakone’s small print

Also known as

  • Hakone Palace
  • Hakone Palace Hotel
  • Palace Hakone
  • Palace Hakone Hotel
  • Palace Hotel Hakone
  • Palace Hotel Hakone Machi
  • Palace Onsen Hotel Hakone


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Optional extras

The spa tub is accessible for JPY 150 per person, per night

Breakfast is offered for an extra charge of JPY 2310 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Palace Hotel Hakone, Hakone


  • In Sengokuhara
  • Hakone Visitor Center (11-minute walk)
  • Hakone Ropeway (15-minute walk)
  • Hakone Pirate Ship (15-minute walk)
  • Daihakone Country Club (20-minute walk)
  • Sengokuhara Susuki Steppe (25-minute walk)
  • Hakone Village Samurai Museum (35-minute walk)
  • Lalique Museum Hakone (40-minute walk)

Getting around

  • Tokyo (NRT-Narita Intl.) 86.3 miles/138.8 km
  • Hakone Gora Station 16-min drive
  • Hakone Miyanoshita Station 18-min drive
  • Hakone Ohiradai Station 20-min drive
  • Extended parking

Palace Hotel Hakone, Hakone

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