Mar 13, 2023
Location was a plus. I was staying for two nights & there was only cold water. I can’t wash my hair or shower in cold water. That was a deal breaker for me. I actually heated up water in the kettle so that I could sponge bathe. The safe wasn’t working but was fixed while I was still at the hotel. The really odd thing was the room key which was programmed at the desk did not work. I went back & forth up the elevator from the front desk to my room about 3 or 4 times each day to get it fixed. I noticed another guest also going back & forth 3 or more times after being told that the key was now fixed. The desk clerk tried to charge me for the room but I had to tell him that I had pre paid.
Audrey, 2-night trip
Verified Hotels.com guest review