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Novotel Gent Centrum

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Terrace/patio
Pool
Pool
Pool
Superior Double Room, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes

Overview of Novotel Gent Centrum

UNESCO Sustainable Travel Pledge

Novotel Gent Centrum

3.0 star property
3-star hotel in Ghent with restaurant and bar/lounge

8.4/10 Very Good

980 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
  • Air conditioning
  • Lounge area
The price is $99
Price available on 12/11/2022
Map
Hoogpoort 52, Ghent, 9000

Room options

About this area

What's nearby

  • In Ghent City Centre

Getting around

  • Brussels Airport (BRU) - 45 min drive
  • Wondelgem Station - 9 min drive
  • Merelbeke Station - 10 min drive
  • Ghent-Dampoort Station - 19 min walk

Restaurants

  • Aroma - 2 min walk
  • Goûts & Couleurs Gand - 2 min walk
  • Marco Polo Trattoria - 2 min walk
  • Caffè Rosario - 3 min walk
  • Frituur Tartaar - 3 min walk

About this property

Novotel Gent Centrum

When visiting Ghent, Novotel Gent Centrum is a great choice to consider. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Other features include a sauna, a terrace, and a garden. Fellow travelers say great things about the helpful staff and location.

Languages

Dutch, English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 117 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Express check-in available
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Offsite parking within 656 ft (EUR 26 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (1808 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1986
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Arcade/game room
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Dutch
  • English
  • French
  • German

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per person, per night

Optional extras

  • Wired Internet access is available in public areas for EUR 9.90 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of EUR 22 per person (approximately)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to April 30:
  • Swimming pool

Pets

  • Pets are allowed for an extra charge of EUR 12 per pet, per night

Parking

  • Parking is available nearby and costs EUR 26 per night (656 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards and cash.

Also known as

Centrum Gent
Gent Centrum
Gent Novotel
Gent Novotel Centrum
Novotel Centrum Gent
Novotel Gent
Novotel Gent Centrum
Novotel Gent Centrum Ghent
Novotel Gent Centrum Hotel
Novotel Gent Centrum Hotel Ghent
Ghent Novotel
Novotel Ghent
Novotel Hotel Ghent
Novotel Gent Centrum Hotel
Novotel Gent Centrum Ghent
Novotel Gent Centrum Hotel Ghent

Frequently asked questions

Does Novotel Gent Centrum offer free cancellation for a full refund?
Yes, Novotel Gent Centrum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel Gent Centrum?
As of Dec 5, 2022, prices found for a 1-night stay for 2 adults at Novotel Gent Centrum on Dec 11, 2022 start from $99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel Gent Centrum?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Novotel Gent Centrum?
Yes, pets are welcome. There's a charge of EUR 12 per pet, per night.
What are the check-in and check-out times at Novotel Gent Centrum?
You can check in from 2:00 PM - anytime. Check-out time is 11 AM. Express check-in and contactless check-in and check-out are available.
What is there to do at Novotel Gent Centrum and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Enjoy amenities like a sauna, a fitness center, and an arcade. Novotel Gent Centrum also has a garden.
Are there restaurants at or near Novotel Gent Centrum?
Yes, there's an onsite restaurant. Nearby restaurants include Surtoe (3-min walk), LKKR (3-min walk), and Pizza Hut (3-min walk).
What's the area around Novotel Gent Centrum like?
Novotel Gent Centrum is in Ghent City Centre, a short 2-minute walk from Ghent Town Hall and 3 minutes' walk from Belfry of Ghent. Travelers say the area is central and good for shopping.

Overall score and ratings

8.4

Very Good

8.7/10

Cleanliness

8.5/10

Staff & service

8.4/10

Amenities

8.3/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Very Good

Tim, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

As expected
This hotel is in a great location for exploring the city. The staff were helpful and everything was clean. The rooms are quite dated and are in need of redecorating, and the mattress was very, very firm. The cleaner did try to enter our room despite having the 'do not disturb' sign on the door, and we found things to be quite noisy in the morning. I probably wouldn't return to this hotel.
Shannon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic location
Fantastic location right in the centre of town. Parking a bit expensive but available on site. Staff very welcoming and helpful. Highly recomended.
Abdul Majid, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

abderrahim, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicole, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Well located but outdated.
Expensive hotel for the outdated it shows. Well located, but outdated and not very clean, you could see fingermarks all around the room and it was a "Superior room". Breakfast was good though.
Raimon, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

kevin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great area. Right in the centrum and an easy walk to all attractions. Staff was very friendly and helpful.
Kathleen, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Jing, 1-night trip
Verified Hotels.com guest review