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Waterfront Hotel Downtown Burlington, Burlington

3 stars3 stars
2020 Lakeshore RoadBurlingtonONL7R4G8Canada, 800-491-6126
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Good3.7 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
392See all 392 Hotels.com reviews
From 374 reviewsTripAdvisor Traveller Rating

Waterfront Hotel Downtown Burlington, Burlington

Hotel Info: 866-539-8117

from $109
  • Standard Room, 2 Queen Beds (City View)
  • Superior Room, 1 King Bed (Lake and Park View)
  • Superior Room, 2 Queen Beds (Lake and Park View)
  • Standard Room, 1 King Bed (City View)

At a glance

Key facts

Hotel size

  • This hotel has 129 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Burlington Downtown Hotel
  • Burlington Downtown Waterfront
  • Waterfront Downtown Burlington
  • Waterfront Hotel Downtown Burlington
  • Waterfront Hotel Downtown Burlington Ontario

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs CAD 5.00 per day

Rollaway beds are available for CAD 10.00 per night

Pets are allowed for an extra charge of CAD 15 per pet, per stay

In the hotel

Food and drink
  • Free hot/cold buffet breakfast
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub
Working away
  • 24-hour business center
  • Number of meeting rooms - 8
  • Conference space
  • Meeting rooms 8
  • Conference space size (feet) - 5005
  • Conference space size (meters) - 465
Services
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Picnic area
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Beaver and Bulldog - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Waterfront Hotel Downtown Burlington, Burlington’s small print

Also known as

  • Burlington Downtown Hotel
  • Burlington Downtown Waterfront
  • Waterfront Downtown Burlington
  • Waterfront Hotel Downtown Burlington
  • Waterfront Hotel Downtown Burlington Ontario

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs CAD 5.00 per day

Rollaway beds are available for CAD 10.00 per night

Pets are allowed for an extra charge of CAD 15 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 392 reviews

Waterfront Hotel Downtown Burlington, Burlington
Excellent4.0 / 5
Not so pet friendly as stated
Person checking me in was snotty when I asked about the fee for a pet. He berated me in front of other guests that I didn't notify the hotel ahead of time that I'd be bringing a pet. I told him that I booked online because it says pet friendly and didn't see anywhere to leave a comment. He told me that they don't have any more pet rooms. When I questioned what do you mean? Are you saying you will not give me a room that I paid for ahead of time? He just said we only have a special floor for pets and they are all booked. Finally the other clerk stepped in and asked what room was he going to put us in then she said that's ok. Finally we got our room. The room was nice other than that. so in final note even though the hotel claims to be pet friendly I felt as though they weren't accommodating for pets. The website also stated they have pet amenities but we were not offered anything or shown what those amenities were. I was disappointed in service but the hotel was clean and spacious. They also charge for parking which I find to be a nuisance after already paying too much for the room.
1 night romance trip
Waterfront Hotel Downtown Burlington, Burlington
Excellent4.0 / 5
Convenient
3 night family trip
Waterfront Hotel Downtown Burlington, Burlington
Outstanding5.0 / 5
Beautiful Setting!
This hotel has a great location on the waterfront. It adjoins the park and an awesome pier. It was great to meet friends and walk in this beautiful setting. The breakfast was good - eggs, bacon or sausage, muffins, danish, cereals, yogurt and hot tea, coffee, or chocolate. Not much variety if you are there for a week. The room was spacious. There was no dresser with drawers which seemed weird. It does have a refrigerator and I did find 2 small shelves. Lots of outlets for charging. WiFi was fine in our room.
4 night trip with friends
Waterfront Hotel Downtown Burlington, Burlington
Poor1.0 / 5
cafe machine had something strange in it! said room with a park or water view, view was of bar/restaurant! garbage won't go here again
3 night trip
Waterfront Hotel Downtown Burlington, Burlington
Outstanding5.0 / 5
Another great stay
Excellent service at check in from Shane. Breakfast has really been upgraded since our last stay. Incredible croissanta and other pastries.
2 night romance trip

See all reviews

Waterfront Hotel Downtown Burlington, Burlington

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