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Waterfront Hotel Downtown Burlington, Burlington

3-star3 stars
Great for familiesThis property has good facilities for families.
2020 Lakeshore Road, Burlington, ON, L7R4G8, Canada

3-star hotel with indoor pool, near Lake Huron
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
From 510 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Great location
Fantastic service
Great room
Breakfast is average

Waterfront Hotel Downtown Burlington, Burlington

from $119
  • Standard Room, 1 King Bed (City View)
  • Superior Room, 1 King Bed (Lake and Park View)
  • Standard Room, 2 Queen Beds (City View)
  • Superior Room, 2 Queen Beds (Lake and Park View)

What’s around Waterfront Hotel Downtown Burlington, Burlington


  • Lake Huron - 1 min walk
  • Spencer Smith Lakefront Park - 3 min walk
  • Burlington City Hall - 3 min walk
  • Burlington Art Centre - 7 min walk
  • Beach Canal Lighthouse - 41 min walk
  • Lake Ontario - 41 min walk
  • Paletta Lakefront Park - 3 mi / 4.9 km
  • Lil' Monkeys - 3 mi / 4.9 km

Getting around

  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.) - 26 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 39 min drive
  • Toronto, ON (YTZ-Billy Bishop Toronto City) - 43 min drive
  • Burlington Aldershot Station - 10 min drive
  • Oakville Bronte Station - 14 min drive
  • Hamilton GO Centre - 15 min drive

At a glance

Key facts

Hotel size

  • This hotel has 129 rooms
  • This hotel is arranged over 6 floors


  • Check-in time starts at 3:00 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets allowed *


  • Free WiFi in rooms



  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free hot/cold buffet breakfast
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 5005
  • Conference space size (meters) - 465
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Picnic area
  • Fireplace in lobby
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Beaver and Bulldog - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Waterfront Hotel Downtown Burlington, Burlington’s small print

Also known as

  • Burlington Downtown Hotel
  • Burlington Downtown Waterfront
  • Waterfront Downtown Burlington
  • Waterfront Hotel Downtown Burlington
  • Waterfront Hotel Downtown Burlington Ontario


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking costs CAD 5.00 per day

Rollaway beds are available for CAD 10.00 per night

Pets are allowed for an extra charge of CAD 15 per pet, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.6 From 589 reviews

Good 6.0
Great location; staff not helpful
Not able to connect to WiFi and told to call some third party. Coffee maker not working
Christina, usRomance trip
Poor 2.0
helena, usFamily trip
Fair 4.0
Very bad receptionists!!!
The hotel is clean and it's location is great. The breakfast is decent. The room size is good. The only disadvantage is the receptionists (Natalie and her female colleague) when we checked in in June 17th at 5 pm, she was very arrogant and disrespectful. The way she talks gave me a bad impression about the hotel. They need soft skills training as both of them talks without even looking at the customer and the way they talks gives a bad impact about the hotel. I hated passing by the reception to avoid them. One incident I want to tell, the trolly's wheel needs some air as it was deflated, and it was really hard to push while having a luggage over it, so I told Natalie about that, she just looked me in a weird way and she moved her hands saying let it be!!!!! Anyhow, the hotel away from those 2 ladies is good, the receptionists must be more friendly and polite.
Omar, usFamily trip
Exceptional 10.0
Wonderful stay in a hotel with a view
This was such a great place to stay - the front desk staff were very attentive and helpful. This was a first trip to Burlington, and I must say the area is very quaint! I will be sure to come back on a personal trip next time and I will definitely be staying at this great hotel. Thank you!
Alexis, usBusiness trip
Exceptional 10.0
Great Hotel
Great Hotel. In the middle of Burlington.
Misael, us4 night business trip

Waterfront Hotel Downtown Burlington, Burlington

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