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Leonardo Hotel Cheltenham - Formerly Jurys Inn

Photo gallery for Leonardo Hotel Cheltenham - Formerly Jurys Inn

Desk, laptop workspace, soundproofing, iron/ironing board
Steam room
Exterior
Bar (on property)
Shower, hair dryer, towels

Overview of Leonardo Hotel Cheltenham - Formerly Jurys Inn

VIP Access

Leonardo Hotel Cheltenham - Formerly Jurys Inn

4.0 star property
4-star hotel in Cheltenham with indoor pool and restaurant
8.0 out of 10 Very Good
8.0/10 Very Good

734 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Gym
The price is $72
Price available on 6/18/2023
Map
Gloucester Road, Cheltenham, England, GL51 0TS
Main amenities
  • Restaurant
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Front-desk safe
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Laundry facilities
  • Coffee/tea maker
  • Elevator

Room options

About this area

What's nearby

  • Heart of Cheltenham
  • Cotswolds - 7 min drive
  • Cheltenham Racecourse - 7 min drive
  • Gloucester Cathedral - 9 min drive
  • Gloucester Quays - 10 min drive
  • Sudeley Castle - 18 min drive

Getting around

  • Cheltenham Spa Station - 6 min drive
  • Ashchurch for Tewkesbury Station - 15 min drive
  • Gloucester Station - 16 min drive

Restaurants

  • Benhall Fish Bar - 12 min walk
  • KFC - 5 min walk
  • Hatherley - 2 min drive
  • DEYA Brewing Company - 3 min drive
  • Redgrove Harvester - 4 min walk

About this property

Leonardo Hotel Cheltenham - Formerly Jurys Inn

At Leonardo Hotel Cheltenham - Formerly Jurys Inn, you'll be within a 10-minute drive of Cotswolds. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Burford Restaurant Closed, which serves Modern European cuisine and is open for breakfast. Other highlights at this upscale hotel include a fitness center, a sauna, and a steam room. The helpful staff and breakfast get great marks from fellow travelers.

Languages

Chinese (Mandarin), English, Filipino, French, Polish, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 122 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (GBP 7 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • 28-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Connecting/adjoining rooms available

Special features

Dining

Burford Restaurant Closed - This restaurant specializes in Modern European cuisine and serves breakfast only.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 15.00 per person
  • Late check-out can be arranged for an extra charge

Parking

  • Self parking costs GBP 7 per day

Pool, spa, & gym (if applicable)

  • Guests must contact this property in advance to reserve access to the heated pool

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; reservations are required for some onsite facilities.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.

Also known as

Cheltenham Thistle Hotel
Jurys Inn Cheltenham
Jurys Cheltenham
Thistle Hotel Cheltenham

Frequently asked questions

Does Leonardo Hotel Cheltenham - Formerly Jurys Inn offer free cancellation for a full refund?
Yes, Leonardo Hotel Cheltenham - Formerly Jurys Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Leonardo Hotel Cheltenham - Formerly Jurys Inn?
As of Jun 1, 2023, prices found for a 1-night stay for 2 adults at Leonardo Hotel Cheltenham - Formerly Jurys Inn on Jun 18, 2023 start from $72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Leonardo Hotel Cheltenham - Formerly Jurys Inn?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Leonardo Hotel Cheltenham - Formerly Jurys Inn?
Yes, there's an indoor pool.
Are pets allowed at Leonardo Hotel Cheltenham - Formerly Jurys Inn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Leonardo Hotel Cheltenham - Formerly Jurys Inn?
Yes. Self parking costs GBP 7 per day.
What are the check-in and check-out times at Leonardo Hotel Cheltenham - Formerly Jurys Inn?
You can check in from 3:00 PM - 11 PM. Check-out time is 11:00 AM. Late check-out is available for a charge. Contactless check-out is available.
What is there to do at Leonardo Hotel Cheltenham - Formerly Jurys Inn and nearby?
Leonardo Hotel Cheltenham - Formerly Jurys Inn has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Leonardo Hotel Cheltenham - Formerly Jurys Inn?
Yes, Burford Restaurant Closed offers Modern European cuisine.
What's the area around Leonardo Hotel Cheltenham - Formerly Jurys Inn like?
Leonardo Hotel Cheltenham - Formerly Jurys Inn puts you in the heart of Cheltenham. Popular attractions include Cotswolds, which is 7 minutes away by car. Travelers say this hotel is in a good location.

Reviews

8.0

Very Good

8.5/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.9/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Good

Late breakfast availability
Wallpaper starting to peel on the walls, not badly but noticeable. Friendly staff, but disappointed to be told breakfast starts at 6:30 am, but when I arrived at 6:45 had to wait another 10mins for all of the breakfast food to be laid out. When on business trips that can easily erode your schedule contigencies....had to rush breakfast which could have been avoided if they had been more timely.
S, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Terrible
Overall It was a really disappointing experience staying in Leonardo Hotel Cheltenham. - The service is just terrible. Everything required us to call multiple times to get done, even getting an extra towel. - The second day as we left for our Cotswolds trip we put the clean our room tag outside the door and also mentioned to the Reception that room should be cleaned. We come back 8 hrs later to a dirty room and bathroom. Upon Calling multiple times someone came to just hand us extra towels..and half heartedly made the bed. It was simply unacceptable. - Restaurant has a striped down menu, not enough options.
Ashmi, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Absolute disaster of a stay
Total disappointment. We have been to the check-in desk 3 times. 1) First attempt when we were given the card key 2) Returned to the desk because the card didn't open room door. Eventually the door opened, only to find OTHER GUESTS in the room. They had given us the wrong key and door number. 3) They apologised saying it was too busy on that day and they made a mistake. Then gave another card key. Door opened and there were 2 single beds, unlike what I booked (double bed). At that point I had no intention to go back to the desk again for the 4th time. Absolute disaster of a stay.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Catherine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Sam, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Cleanliness was poor. Air vents covered in dust. Stains all over the carpets
Robert, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Clive, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

I only found out on arriving that 10% of the room charge for parking is added on top, otherwise a pleasant overnight stay.
1-night trip
Verified Hotels.com guest review