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Yokohama Bay Sheraton Hotel & Towers, Yokohama

4 stars
1-3-23 KitasaiwaiNishi-ku, YokohamaKanagawa-ken220-0004Japan, 855-239-9480
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Excellent4.3 / 5
Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
Wellness
Wellness & sports facilities could be improved
208See all 208 Hotels.com reviews
From 793 reviewsTripAdvisor Traveller Rating

Yokohama Bay Sheraton Hotel & Towers, Yokohama

Hotel Info: 855-239-9480

from $102
  • Standard Single Room, 1 Bedroom
  • Deluxe Triple Room, Multiple Beds
  • Luxury Twin Room, 2 Bedrooms, Bay View
  • Luxury Single Room, 1 Bedroom
  • Luxury Double Room, 1 Bedroom
  • Luxury Twin Room, 2 Twin Beds
  • Luxury Triple Room, Bay View
  • Executive Twin Room
  • Standard Twin Room, 2 Bedrooms
  • Luxury Double Room, 1 Bedroom
  • Executive Room
  • Deluxe Triple Room
  • Club Room, 1 King Bed, Bay View
  • Premium Twin Room, Bay View (Club Premium Twin)
  • Twin Room, Bay View
  • Club Twin Room
  • Deluxe Twin Room, 2 Bedrooms
  • Luxury Twin Room, 2 Bedrooms, Bay View
  • Twin Room
  • Standard Double Room, 1 Bedroom
  • Standard Triple Room
  • Economy Double Room, 1 Bedroom
  • Executive Room, 1 King Bed, Bay View (Club Executive King Room)
  • Single Room
  • Standard Twin Room, 2 Bedrooms, Corner
  • Luxury Triple Room
  • Deluxe Twin Room, 2 Twin Beds
  • Standard Triple Room, Bay View
  • Standard Twin Room, 2 Bedrooms, Bay View

At a glance

Key facts

Hotel size

  • This hotel has 398 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out
Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle at scheduled times *

Parking

  • Self parking *

Also known as

  • Yokohama Bay Sheraton Hotel & Towers
  • Yokohama Bay Sheraton Towers
  • Yokohama Bay Sheraton Hotel Towers
  • Sheraton Yokohama
  • Yokohama Bay Sheraton Hotel
  • Yokohama Sheraton

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Guests under 20 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self parking costs JPY 1860 per night with in/out privileges

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of JPY 2900 for adults and JPY 1450 for children (approximately)

Airport shuttle service is offered for an extra charge of JPY 580 per person (one way)

Airport shuttle for children between the ages of 6 and 11 costs JPY 290 (one-way)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 7 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Pool cabanas (surcharge)
  • Fitness facilities
  • Spa tub
  • Pool sun loungers
Working away
  • Business center
  • Number of meeting rooms - 12
  • Conference space
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1998
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Slippers
Sleep well
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Teppanyaki Sagami - Overlooking the ocean, this restaurant specializes in seafood and serves lunch and dinner.

Ko-No-Hana - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves lunch and dinner.

Compass - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Sai-Ryu - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Bay West - This bar serves dinner only.

Yokohama Bay Sheraton Hotel & Towers, Yokohama’s small print

Also known as

  • Yokohama Bay Sheraton Hotel & Towers
  • Yokohama Bay Sheraton Towers
  • Yokohama Bay Sheraton Hotel Towers
  • Sheraton Yokohama
  • Yokohama Bay Sheraton Hotel
  • Yokohama Sheraton

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Guests under 20 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self parking costs JPY 1860 per night with in/out privileges

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of JPY 2900 for adults and JPY 1450 for children (approximately)

Airport shuttle service is offered for an extra charge of JPY 580 per person (one way)

Airport shuttle for children between the ages of 6 and 11 costs JPY 290 (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 208 reviews

Yokohama Bay Sheraton Hotel & Towers, Yokohama
Excellent4.0 / 5
Nice hotel
Overall, a very good hotel with comfortable room and helpful staff. Location was excellent and the bed was quite comfortable. The shower also worked nicely....I like long showers. My only complaint was that the breakfast buffet was, in my opinion, overpriced ($29) and there weren't any other early morning options in the hotel. I also thought it was ridiculous that the fitness room, which was marginally equipped compared to some other large hotels, cost about $20 per visit.
6 night business trip
Yokohama Bay Sheraton Hotel & Towers, Yokohama
Outstanding5.0 / 5
Yokohama comfort
Met friends who now live in Japan. They recommended this hotel. It's kinda' part of the train station & mall which made it hugely convenient. I could have saved a few bucks staying elsewhere but it was challenging enough finding my way around. It was comforting to come here at the end of a long, delicious day!
5 night trip with friends
Yokohama Bay Sheraton Hotel & Towers, Yokohama
Outstanding5.0 / 5
A 24-hour visit to Yokahama
We spent the night on our way to family home in Mishima. Also to spend a 1/2 day exploring Yokohama as family member is thinking of relocating there.
1 night family trip
Yokohama Bay Sheraton Hotel & Towers, Yokohama
Outstanding5.0 / 5
The location is very good if you are going to Yokohama. From Narita, there's a direct train (Narita Express). However, do make sure you budget time to get there as it's a 90 minute train ride. The JOINUS shopping across the hotel is very good, with nice high-end shops.
4 night business trip
Yokohama Bay Sheraton Hotel & Towers, Yokohama
Outstanding5.0 / 5
Very convenient for food and shopping.
We stayed one night on our way to Hakone. Great food and lots of shopping right next to the hotel.
1 night romance trip

See all reviews

Yokohama Bay Sheraton Hotel & Towers, Yokohama

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