All hotels in Cleveland, Ohio, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

The Westin Cleveland Downtown, Cleveland

4 stars
777 Saint Clair Ave NeClevelandOH44114United States of America, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.4 / 5
Amenities
Great amenities
Vibe
Awesome vibe
Service
Fantastic service
Value for money
Fairly good value for money
584See all 584 Hotels.com reviews
From 731 reviewsTripAdvisor Traveller Rating

The Westin Cleveland Downtown, Cleveland

Hotel Info: 866-539-8117

from $134
  • Standard Room
  • Room, 1 King Bed
  • Executive Room
  • Deluxe Room
  • Deluxe Room
  • Deluxe Room, 1 King Bed
  • Club Room (SKYLINE)
  • Standard Room, 1 King Bed
  • Standard Room
  • Junior Suite
  • Club Room, Lake View
  • Traditional Room, 1 King Bed
  • Traditional Room
  • Club Room, 1 King Bed (SKYLINE)
  • Deluxe Room, 1 King Bed
  • Club Room, 2 Queen Beds
  • Grand Suite
  • Executive Room
  • Club Room, 1 King Bed, Lake View
  • Room, Corner

At a glance

Key facts

Hotel size

  • This hotel has 484 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free

  • Up to 40 lb

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Westin Cleveland Downtown
  • Westin Hotel Cleveland Downtown
  • The Westin Cleveland Downtown Ohio
  • Westin Cleveland Downtown Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking costs USD 30 per night with in/out privileges

Breakfast costs between USD 10 and USD 20 per person (approximately)

WiFi is available in guestrooms for USD 13.95 per day (rates may vary)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Fitness facilities
Working away
  • Business center
  • Number of meeting rooms - 20
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 20000
  • Conference space size (meters) - 1858
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 46-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Urban Farmer - This steakhouse specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Starbucks - Onsite coffee shop.

Recreation

On Site

  • Fitness facilities

Nearby

  • Golfing nearby
  • Sailing nearby
  • Ski lessons available nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

The Westin Cleveland Downtown, Cleveland’s small print

Also known as

  • Westin Cleveland Downtown
  • Westin Hotel Cleveland Downtown
  • The Westin Cleveland Downtown Ohio
  • Westin Cleveland Downtown Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking costs USD 30 per night with in/out privileges

Breakfast costs between USD 10 and USD 20 per person (approximately)

WiFi is available in guestrooms for USD 13.95 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 584 reviews

The Westin Cleveland Downtown, Cleveland
Outstanding5.0 / 5
Loved the hotel. When I reserved the hotel, I totally forgot about the Republican Convention. Access to the hotel was very difficult to get to. That was the only part of my stay I didn't like.
1 night trip
The Westin Cleveland Downtown, Cleveland
Excellent4.0 / 5
Only two issues while at the hotel, both noticed as soon as I got into the room. I am guessing that room was cleaned/prepped right before I arrived as the TV was on when I approached the door. Ended up not being anybody in there, but that was weird. Also - toilet was clearly not cleaned ahead of my arriving in room. Certainly not a crisis level event, but whether this was not handled when room cleaned or the restroom was used while being cleaned it was pretty unpleasant to find after spending all day on road and in meetings. That being said, hotel was otherwise great. Service was great. I would stay again.
1 night business trip
The Westin Cleveland Downtown, Cleveland
Outstanding5.0 / 5
LOVED the complimentary Sunday late check-out at 3pm. What a great bonus.
1 night romance trip
The Westin Cleveland Downtown, Cleveland
Poor1.0 / 5
Five Stars except
I was disappointed to pay nearly $150 a night for a hotel room that did not include wifi. I price shopped and could have stayed down the street at the new Hilton, closer to my work location, for a similar price that included wifi. Not angry or upset. The Westin is great. Just disappointed.
1 night business trip
The Westin Cleveland Downtown, Cleveland
Excellent4.0 / 5
Gonna pay for lots of extras
Add at least $30 for your stay for valet service and tips for everyone. Wifi is $13 plus if you use it. The bathroom doors are slide doors and very heavy. Having said this: everyone was exceptionally nice and helpful. this part of town was very nice. Walking distance to the Browns stadium, science museum and the Rock and Roll Hall of Fame.
1 night trip with friends

See all reviews

The Westin Cleveland Downtown, Cleveland

Is the description of this hotel not correct? Tell us