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1 room, 2 adults

The Westin Cleveland Downtown, Cleveland

4-star4 stars
777 Saint Clair Ave Ne, Cleveland, OH, 44114, United States of America

4-star hotel with restaurant, near Cleveland Convention Center
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Fabulous8.6
Location
Great location
Service
Fantastic service
Room
Great room
WiFi
Regular internet service
707See all 707 Hotels.com reviews
From 1,288 reviews

TripAdvisor Traveller Rating

The Westin Cleveland Downtown, Cleveland

from $170
  • Room, 1 King Bed
  • Room, 2 Queen Beds
  • Room, 1 King Bed, View
  • Club Room, 1 King Bed, Lake View
  • Club Room, 2 Queen Beds, City View
  • Club Room, 2 Queen Beds, Lake View
  • Junior Suite, 1 King Bed, City View
  • Junior Suite, 1 King Bed with Sofa bed, City View
  • Junior Suite, 1 King Bed
  • Club Suite, 1 King Bed with Sofa bed

What’s around The Westin Cleveland Downtown, Cleveland

Top spots nearby

Recommended by this property

  • Cleveland Convention Center (3-minute walk)
  • Great Lakes Science Center (5-minute walk)
  • Rock and Roll Hall of Fame (6-minute walk)
  • JACK Cleveland Casino (6-minute walk)
  • FirstEnergy Stadium (6-minute walk)
  • Quicken Loans Arena (8-minute walk)
  • PlayhouseSquare Centre (8-minute walk)
  • Progressive Field (11-minute walk)
  • Wolstein Center (12-minute walk)
  • Severance Hall (4.2 mi / 6.7 km)

Getting around

  • Cleveland, OH (BKL-Burke Lakefront) - 4 min drive
  • Cleveland, OH (CLE-Hopkins Intl.) - 16 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 22 min drive
  • Cleveland Station - 11 min walk
  • Tower City-Public Square Station - 16 min walk

At a glance

Key facts

Hotel size

  • This hotel has 484 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

  • Pets stay free

  • Up to 40 lb

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

WiFi rated good

  • Great for gaming

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
Working away
  • Business center
  • Number of meeting rooms - 18
  • Conference space
  • Conference space size (feet) - 9047
  • Conference space size (meters) - 840
Services
  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Roll-in shower
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 46-inch LCD TV
  • Premium TV channels
Stay connected
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Urban Farmer - This steakhouse specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Starbucks - This coffee shop serves breakfast, lunch, dinner, and light fare. Open daily.

The Westin Cleveland Downtown, Cleveland’s small print

Also known as

  • Westin Cleveland Downtown
  • Westin Hotel Cleveland Downtown
  • The Westin Cleveland Downtown Ohio
  • Westin Cleveland Downtown Hotel

Policies

Parking height restrictions apply.

Mandatory fees

Deposit: USD 100.00 per day

Optional extras

Self parking costs USD 34 per night with in/out privileges

Valet parking costs USD 34 per night with in/out privileges

Cooked-to-order breakfast is offered for an extra charge of USD 22 per person (approximately)

WiFi is available in guestrooms for USD 12.95 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.6 From 707 reviews

Poor 2.0
Very loud, terrible food... would NOT recommend!
I do a lot of traveling and I've never been compelled to write a negative review about one until now. The Westin looks nice, the valet and front desk people were very helpful. There is a Starbucks and great restaurant (Urban Farmer) attached to the property. I was on the club floor across from the Executive Lounge and I didn't sleep hardly at all during my stay (and I'm typically a sound sleeper). From about 1am on there was loud banging, clanging and door slamming across the hall coming from what I assume to be a "back of the house" type area. This loud noise was constant. It made it impossible to get any rest. When I left my room, there was a shattered glass all over the hallway. Not their fault, except I heard them walking and talking loudly throughout that area all night. When I came back a couple hours later, the majority of it was gone but I still saw lots of shards. No one vacuumed it. The room service was also horrible and barely edible. I would never stay here again and definitely would not recommend to friends, colleauges or other event planners.
usBusiness trip
Exceptional 10.0
Loved everything except the construction noise some of the time down below our window.
natasha, us1 night trip with friends
Exceptional 10.0
We were given an upgrade and access to the executive lounge since our room wasn’t ready on arrival. Definitely went above and beyond
usRomance trip
Poor 2.0
AVOID AT ALL COST!
Key box didn't work. Couldn't get anyone on the phone to help. Took 3 hours to get into a room and it had not been cleaned after previous guest. STAY AWAY!!!
jered, us1 night business trip
Very Good 8.0
Bachelorette
Overall we loved the hotel with the exception of the valet service. The valet service at $35 is a bit ridiculous to me. But other than that we really liked the place.
Emily, us1 night trip with friends

The Westin Cleveland Downtown, Cleveland

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