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Shangri-La Hotel Hangzhou, Hangzhou

4.5-starFor the benefit of our customers, we have provided a rating based on our rating system.
78 Beishan RoadHangzhouZhejiang310007China, 800-491-6126

Luxury hotel with 3 restaurants, near West Lake
  • Free WiFi
  • English spoken
Good3.9 / 5
Location
Great location
Service
Fantastic service
Vibe
Vibe is not too good
Amenities
Amenities are not the best
57See all 57 Hotels.com reviews
From 817 reviewsTripAdvisor Traveller Rating

Shangri-La Hotel Hangzhou, Hangzhou

Hotel Info: 866-539-8117

from $97
  • Superior Room, 1 King Bed, Hill View (West Superior)
  • Superior Room, 1 King Bed, Garden View (West Superior)
  • Superior Room, 2 Twin Beds, Garden View (West Superior)
  • Deluxe Room, 1 King Bed, Lake View (East)
  • Superior Room, Hill View
  • Room, 1 King Bed, Lake View (East Horizon)
  • Room, 1 King Bed, Hill View (East Horizon)
  • Superior Room, 2 Twin Beds, Hill View (West Superior)
  • Superior Room

At a glance

Key facts

Hotel size

  • This hotel has 380 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

  • Train station pickup *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Indoor pool
  • Health club
  • Outdoor tennis court
  • Steam room
  • Sauna
  • Bicycle rentals on site
  • Tennis on site
  • Billiards or pool table
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 19
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff (English spoken)
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Partially open bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

COFFEE GARDEN - This restaurant overlooks the garden. Reservations are required.

SHANG PALACE - This diner serves lunch and dinner. Reservations are required.

PEPPINO - This theme restaurant serves dinner only. Reservations are required.

Garden Bar - Onsite pub.

Lobby Lounge - Onsite pub.

Shangri-La Hotel Hangzhou, Hangzhou’s small print

Also known as

  • Hangzhou Shangri-La
  • Hangzhou Shangri-La Hotel
  • Hotel Hangzhou
  • Hotel Shangri-La Hangzhou
  • Shangri-La Hangzhou
  • Shangri-La Hangzhou Hotel
  • Shangri-La Hotel Hangzhou
  • Hangzhou Shangri La
  • Shangri La Hangzhou

Policies

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of CNY 182 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 600 per vehicle (one way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Shangri-La Hotel Hangzhou, Hangzhou

Landmarks

  • In Xihu
  • West Lake (44-minute walk)
  • Xiling Seal Engraves Society (3-minute walk)
  • Solitary Hill (3-minute walk)
  • Quyuan Park (8-minute walk)
  • Su Di Causeway (8-minute walk)
  • Yui Fei Temple (9-minute walk)
  • Ruan Gong Islet (9-minute walk)

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) 49-min drive
  • Hangzhou Station 22-min drive
  • Hangzhou East Railway Station 27-min drive
  • Hangzhou South Station 47-min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Shangri-La Hotel Hangzhou, Hangzhou

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