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The Hotel Britomart

Photo gallery for The Hotel Britomart

Waitemata View Room King | Premium bedding, minibar, in-room safe, desk
Takutai View Room King | Premium bedding, minibar, in-room safe, desk
Breakfast, lunch and dinner served, local cuisine

Overview of The Hotel Britomart

VIP Access

The Hotel Britomart

5.0 star property
Luxury hotel in Auckland Central Business District with restaurant and bar/lounge

9.0/10 Superb

131 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bar
29 Galway Street, Auckland, 1010
Main amenities
  • 24-hour fitness centre
  • 24-hour front desk
  • 24-hour room service
  • 3 meeting rooms
  • Air conditioning
  • Breakfast available
  • Coffee shop/cafe
  • Daily housekeeping
  • Free use of bicycles
  • Front desk safe
  • Restaurants and bar/lounge
  • Valet parking
For families
  • Blackout curtains
  • Children stay free
  • Coffee/tea maker
  • Daily housekeeping
  • Free cots/infant beds
  • Television

Room options

About this area

What's nearby

  • In Auckland Central Business District
  • Auckland Ferry Terminal - 1 min drive
  • Viaduct Harbour - 2 min drive
  • Sky Tower - 9 min drive
  • Auckland Zoo - 14 min drive
  • Eden Park - 16 min drive

Getting around

  • Auckland (AKL-Auckland Intl.) - 28 min drive
  • Auckland Britomart Station - 1 min walk
  • Auckland Grafton Station - 5 min drive
  • Auckland Remuera Station - 6 min drive
  • Halsey Street Tram Stop - 14 min walk
  • The Strand Station - 15 min walk
  • Gaunt Street Tram Stop - 16 min walk


  • Ortolana - 2 min walk
  • The Brit - 2 min walk
  • Daikoku - 2 min walk
  • Altezano Brothers - 2 min walk
  • Le Petit Cafe - 2 min walk

About this property

The Hotel Britomart

Located in the entertainment district, The Hotel Britomart is a great choice for a stay in Auckland. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Kingi, which serves local cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge and free bike rentals. The property is only a short walk to public transportation: Halsey Street Tram Stop is 14 minutes away.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Touch (TFE Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)


Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 104 rooms
  • Arranged over 10 floors


  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site valet parking (NZD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • 24-hour room service
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping

Working away

  • 3 meeting rooms
  • Conference space (3434 square feet)


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free bike hire
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance


  • 1 building/tower
  • 24-hour fitness centre
  • Built in 2020
  • Designer shops on site
  • Double-glazed windows
  • Safe-deposit box at front desk
  • Vegan dining options


  • In-room accessibility (selected rooms)
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift


  • English

Room amenities

Be entertained

  • 49-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board
  • Minibar

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Pillow menu
  • Premium bedding
  • Soundproofed rooms

What to enjoy

  • In-room massage

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service


  • Daily housekeeping
  • Eco-friendly toiletries
  • Guidebooks/recommendations
  • In-room safe (laptop compatible)
  • Local maps
  • Recycling
  • Restaurant dining guide

Special features


Kingi – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Daily Bread – On-site coffee shop. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
The Hotel Britomart is listed in the 2021 Condé Nast Traveller Hot List.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately NZD 28 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.5 per cent


  • Valet parking costs NZD 60 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


<p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

The Hotel Britomart Hotel
The Hotel Britomart Auckland
The Hotel Britomart Hotel Auckland

Frequently asked questions

Does The Hotel Britomart offer free cancellation for a full refund?
Yes, The Hotel Britomart does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Hotel Britomart?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Hotel Britomart?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Hotel Britomart?
Yes. Valet parking costs NZD 60 per day.
What are the check-in and check-out times at The Hotel Britomart?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at The Hotel Britomart?
No, this hotel doesn't have a casino, but SkyCity Casino (12-min walk) is nearby.
What is there to do at The Hotel Britomart and nearby?
Have fun during the warmer months with activities such as cycling. The Hotel Britomart also has a 24-hour fitness centre.
Are there restaurants at or near The Hotel Britomart?
Yes, Kingi offers local cuisine.
What's the area around The Hotel Britomart like?
The Hotel Britomart is a short 1-minute walk from Auckland Britomart Station and 2 minutes' walk from Britomart Transport Centre.







Staff & service




Property conditions & facilities




10/10 Exceptional

Upscale place. Won’t disappoint
Looks exactly like the photo. Staff very professional. Very “modern” feel. Comfortable. Room a bit on small size Huge shower
Lynn, 2-night trip
Verified guest review

8/10 Very good

Praveena, 1-night trip
Verified guest review

10/10 Exceptional

Excellent location
Great location, calm quiet room, very dark with the black out curtains down.
Carla, 1-night trip
Verified guest review

10/10 Exceptional

ABSOLUTELY FABULOUS - a beautiful designer hotel with a soul, purpouse and a wonderful team of dedicated staff. EVERYTHING was perfect. The Hotel Britomart is now no. 1 on my world's hotel experiences list.
Tomasz, 1-night trip
Verified guest review

8/10 Very good

Auckland Water front Stay
The standard room are smaller than you would expect, for what you pay. Beds are extremely comfortable. Rooms are well appointed, with the usual mod cons. Very limited social space i.e. meeting friends. They have a library to use but it is either closed or booked for private functions. They talk about green credentials, but it always amuses me, when you have to run the hot water tap (wasting the water) for a minute or two to get actual hot water. The hotel is very central to the water front, shopping and transport. A pleasant stay, however I would have to say for what you pay and what you get, I wouldn't pay to stay at the Hotel again. There are plenty of hotels in the area, perhaps not with a green credential but comfortable and half the cost.
Neil, 1-night trip
Verified guest review

8/10 Very good

Nigel, 3-night trip
Verified guest review

8/10 Very good

Overall, the hotel is beautiful and in a great area. My only issue was that there were ants in the room. They appeared quickly after I had taken leftover food back to my room. I killed them and got rid of the food, but when I told the person at the desk, his suggestion was that if they came back they would just come “vacuum them up”.
2-night trip
Verified guest review

8/10 Very good

Kay, 1-night trip
Verified guest review

2/10 Poor

Nothing open on Auckland day Monday, no bar no kitchen
1-night trip with friends
Verified guest review

10/10 Exceptional

David, 1-night trip
Verified guest review