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Mediterraneo Hotel Tulum

Photo gallery for Mediterraneo Hotel Tulum

32-inch flat-screen TV with satellite channels, TV
Outdoor pool
Outdoor spa tub
Deluxe King Pool con Terraza | Minibar, in-room safe, desk, laptop workspace

Overview of Mediterraneo Hotel Tulum

Mediterraneo Hotel Tulum

3.5 star property
3.5-star hotel in Tulum with outdoor pool and restaurant

7.8/10 Good

16 verified guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
C. ITZAMNA No 29 Int. 24, Aldea Zama, Tulum, QROO, 77760
Main amenities
  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Beach towels
  • Spa tub
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Hair salon
  • Limited hour front desk
For families
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout curtains

Room options

About this area

What's nearby

  • Tulum National Park - 4 min drive
  • Tulum Beach - 11 min drive
  • Playa Paraiso - 16 min drive
  • Gran Cenote - 14 min drive
  • Tulum Mayan Ruins - 19 min drive
  • Sian Ka'an Biosphere Reserve - 28 min drive
  • Xel-Há Park - 23 min drive

Getting around

  • Airport shuttle (surcharge)


  • Guacamole Club - 14 min walk
  • La Baguette - 11 min walk
  • Sabor de Mar - 4 min drive
  • Las Margaritas - 4 min drive
  • Safari Comedor Zama - 4 min walk

About this property

Mediterraneo Hotel Tulum

Placing you 2.9 mi (4.7 km) from Tulum Beach and 3.7 mi (5.9 km) from Playa Paraiso, Mediterraneo Hotel Tulum offers an airport shuttle (available on request) for USD 100 per vehicle. Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe. A hot tub, a terrace and a garden are other highlights.


English, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 11 rooms


  • Check-in time from 2:00 PM until 10:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:30 AM - 7:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free off-site parking nearby
  • Street parking available


  • Airport shuttle from 7:00 AM to 9:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 8:30 AM–10:30 AM
  • Restaurant
  • Coffee shop

What to do

  • Ecotours


  • Front desk (limited hours)
  • Tour/ticket assistance
  • Hair salon
  • Bike hire
  • Beach towels


  • Garden
  • Terrace
  • An outdoor pool
  • Hot tub


  • English
  • Italian
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Window screens

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi


  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 100 per vehicle (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Frequently asked questions

Does Mediterraneo Hotel Tulum offer free cancellation for a full refund?
Yes, Mediterraneo Hotel Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mediterraneo Hotel Tulum?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mediterraneo Hotel Tulum?
Yes, there's an outdoor pool. Guests have pool access from 8:30 AM to 9:00 PM.
Are pets allowed at Mediterraneo Hotel Tulum?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Mediterraneo Hotel Tulum?
No, unfortunately, but there's free parking nearby.
Is an airport shuttle service offered by Mediterraneo Hotel Tulum?
Yes, an airport shuttle is available from 7:00 AM to 9:00 PM on request. The charge is USD 100 per vehicle one-way.
What are the check-in and check-out times at Mediterraneo Hotel Tulum?
You can check in from 2:00 PM - 10:00 PM. Check-out time is 11:00 AM.
What is there to do at Mediterraneo Hotel Tulum and nearby?
On-site recreation at Mediterraneo Hotel Tulum includes ecotours. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Mediterraneo Hotel Tulum also has a garden.
Are there restaurants at or near Mediterraneo Hotel Tulum?
Yes, there's an on-site restaurant.







Staff & service




Property conditions & facilities




8/10 Very good

Beautiful structure
Staff was very nice and helpful. Very nice setting. Only thing disappointed was no electricity because of the construction around this hotel. And water run out on my last day of check out. Location was walkable to downtown (15-20min). The convenience store was across from it.
2-night business trip
Verified guest review

10/10 Exceptional

Verified Expedia guest review

2/10 Poor

No hot water towels were old with holes in them and very dingy like black floor was very dirty. Stayed one nite then left was supposed to be there 6 nites.
James Franklan Fox, 6-night romance trip
Verified Expedia guest review

6/10 Good

Cambiar su toallas por unas nuevas
Joseluis, 1-night trip
Verified Expedia guest review

10/10 Exceptional

A great new hotel. Rent Motos and bikes too!
Place is beautiful and offers crisp white linens walls and beautiful tiles floors. Simple elegant and inexpensive. They also offer moto rentals and bike rentals too for super reasonable price. One stop shop a ~10 minute walk from centro or 2 minutes by moto or car.
Richard, 1-night trip
Verified guest review

8/10 Very good

It was nice overall so quite happy. Small things water pressure in the shower is not that strong, water smells a bit and location wise it's not that close to city centre. Water issues tho, alongside with electricty and connection are general issues with the area so you won't have much luck with other accomodations.
rodrigo, 2-night trip
Verified Expedia guest review

8/10 Very good

Good improvement
We have been in this hotel. The personal have heart our complaining and at the end of our accommodation it has been a clear improvement. We had good luck to avoid noisy from close on going construction work during weekend.
Personal made a nice  dog with a towel .
Ali Reza, 2-night family trip
Verified guest review

6/10 Good

Poor service
Happy personal in the kitchen but poor service for cleaning make it not quite pleasurable, unfortunately. Enough spacious room with nice bathroom and balcony and beautiful small pool with a deep (~1 m) might do the stay pleasurable, if a good service can be in place. Do not be sure for availability of warm shower at any time. At the moment on going construction work very close to the facility.
Ali Reza, 2-night family trip
Verified guest review

10/10 Exceptional

Other than the safe not having batteries everything was great.
Christopher, 1-night trip with friends
Verified Orbitz guest review

8/10 Very good

No me gustó que en los alrededores no hay alumbrado público y la zona es insegura
Jose Antonio, 3-night romance trip
Verified Expedia guest review