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Tru by Hilton Katy Houston West

Photo gallery for Tru by Hilton Katy Houston West

Front of property – evening/night
Desk, laptop workspace, blackout curtains, soundproofing
Desk, laptop workspace, blackout curtains, soundproofing
Desk, laptop workspace, blackout curtains, soundproofing
Room amenity

Overview of Tru by Hilton Katy Houston West

Tru by Hilton Katy Houston West

2.5 star property
Convenient for Katy Mills Mall

8.4/10 Very good

352 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Connecting rooms available
  • 24/7 front desk
Map
200 Ernstes Road, Katy, TX, 77494

Room options

About this area

What's nearby

  • Katy Mills Mall - 34 min walk
  • Westheimer Rd - 15 min drive

Getting around

  • George Bush Intercontinental Airport (IAH) - 43 min drive

Restaurants

  • BB's Cafe - 19 min walk
  • La Madeleine - 19 min walk
  • Red Robin - 20 min walk
  • Taco Cabana - 3 min drive
  • Whataburger - 3 min drive

About this property

Tru by Hilton Katy Houston West

Tru by Hilton Katy Houston West puts you 1.8 mi (2.8 km) from Katy Mills Mall. Free perks include WiFi, self-parking and continental breakfast available on weekdays. Fellow travellers like the helpful staff and location.

Languages

Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 105 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time ends at anytime
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 4 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast on weekday mornings
  • Coffee/tea in a common area
  • Shared microwave
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 2020
  • ATM/banking
  • Television in common areas

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Spanish

Room amenities

Be entertained

  • 50-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge of USD 10 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Long-term renters welcome. </p><p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Tru By Hilton Katy Houston
Tru by Hilton Katy Houston West Katy
Tru by Hilton Katy Houston West Hotel
Tru by Hilton Katy Houston West Hotel Katy

Frequently asked questions

Does Tru by Hilton Katy Houston West offer free cancellation for a full refund?
Yes, Tru by Hilton Katy Houston West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Tru by Hilton Katy Houston West?
As of 4 February 2023, prices found for a 1-night stay for 2 adults at Tru by Hilton Katy Houston West on 12 February 2023 start from €81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Tru by Hilton Katy Houston West?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Tru by Hilton Katy Houston West?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton Katy Houston West?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Tru by Hilton Katy Houston West?
You can check in until anytime. Check-out time is noon. Late check-out is available for a charge of USD 10 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Are there restaurants at or near Tru by Hilton Katy Houston West?
Yes. Nearby restaurants include Whataburger (2.3 mi), Hasta La Pasta (2.3 mi) and Taco Cabana (2.4 mi).
What's the area around Tru by Hilton Katy Houston West like?
Tru by Hilton Katy Houston West is a short 10-minute walk from Main Event and 18 minutes' walk from Times Square Entertainment. Travellers say that this hotel is in a good location.

Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

8/10 Very good

1-night trip
Verified Hotels.com guest review

8/10 Very good

Prieska, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Service was good… the room had a smell
Yolanda, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable bed and pillows. Enjoyed the pool table and games in the lobby. Loved the breakfast options. Pancakes were amazing! Will plan to stay at Tru again.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Aaron, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Amany, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Just a quick overnight stay then headed on to next destination
Mary, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

One cool feature is this hotel has a pool in the lobby. The lobby area is also very modernized. We loved the hardwood floor and the room was very clean. Definitely recommend this property.
Dijana, 1-night family trip
Verified Expedia guest review

6/10 Good

Staff was very friendly, but I will never stay here again. There were NO coffee makers in the room, and there was NO DECAF AVAILABLE at all!
Rosa, 2-night romance trip
Verified Travelocity guest review

8/10 Very good

Maira, 2-night trip
Verified Expedia guest review