Super 8 - Muscatine, Muscatine

Its what you expect for a Super 8. Room was clean & comfortable and good for a night stay on business. Served its purpose.

My guest was not able to stay as she had a heart attack and could not travel. I tried to call them to cancel and they didn't even have her registered!! I told them I had a confirmation for the room but did not have with me at the time. I was at the pageant all day.I could not understand the gentleman at all. His English was terrible!! I am not prejudice but that was ridiculous!! I finally hung up and took the time out of my meeting to go in person. It was just as bad! Finally, they found the reservation and told me that no one showed up!! That is what I was trying to tell them. I told them I should not be charged and canceled for the next night as well. They told me to contact who I made the reservation that they do not handle that. I told them to cancel the next night.

the room was ok. The biggest perk was free breakfast.

We were there for the day for a competition in Muscatine so we only needed a bed to sleep in for the night. The weather was below zero and when we got to our room around midnight, there was no heat on in the room. It took several hours for the room to heat up and the hallways were freezing. The breakfast was very slim pickings but we were happy to have something in our bellies before leaving. Overall, the room was clean, the bed was comfortable and the hotel was quiet. It served our purpose.

The sofa bed was broken and the phone didn't work nor did any electrical components not the sockets or lights, hands down worst hotel room ever when I asked for a new room I was informed that I should not take advantage and he will fix it the next day. However he didn't fix it we were told that it was because there was a do not distribute sign on our door but there wasn't when I returned to my room weird. Hmm