All hotels in Carolina, Puerto Rico
1 room, 2 adults
You can collect® Rewards nights here

The Ritz-Carlton, San Juan, Carolina

5-star5 stars
6961 Ave GobernadoresCarolina00979Puerto Rico

Beachfront resort in Carolina with spa, casino
  • Free WiFi in lobby
Very Good8.4
Great location
Beautiful beach
Fantastic service
More comfort would be nice
448See all 448 reviews
From 3,271 reviewsTripAdvisor Traveller Rating

The Ritz-Carlton, San Juan, Carolina

from $369
  • Club Room, 1 King Bed with Sofa bed, City View
  • Room, 1 King Bed with Sofa bed, City View (Guest)
  • Room, 1 King Bed, Pool View
  • Room, 1 King Bed with Sofa bed, Ocean View (Guest)
  • Room, 1 King Bed, Balcony, Oceanfront (Guest)
  • Junior Suite, 1 King Bed, Pool View
  • Club Room, 2 Double Beds, City View
  • Room, 2 Queen Beds, Ocean View (Guest)
  • Room, 2 Queen Beds, Pool View
  • Room, 2 Queen Beds, City View (Guest)
  • Room, 2 Queen Beds, Balcony, Oceanfront

About The Ritz-Carlton, San Juan, Carolina

This Carolina hotel is in Puerto Rico’s Isla Verde resort district, 2.8 miles (4.5 kilometers) from Ocean Park and within 4 miles (6.4 kilometers) of the Jose Miguel Agrelot Coliseum, and the Museum of History, Anthropology, and Art.

Hotel Features.
The Ritz-Carlton, San Juan, has a tennis court, a children's club, a health club, and an outdoor pool, and there are beach/pool sun loungers, umbrellas, and towels available. Beach cabanas (surcharge) are also available. There is a full-service spa with a spa tub, steam room, massages, and 11 treatment rooms. Guests have access to nearby golfing and personal watercraft.

This 9-story Carolina property includes 30,000 square feet of conference and banquet facilities, including an 11,840 square-foot ballroom. Wedding services are available as well as a concierge desk. Guest can access wireless (high-speed) Internet for a surcharge. The Ritz-Carlton, San Juan, has 5 restaurants, a bar/lounge, and a poolside bar. There is also a casino on site.

Ritz-Carlton guestrooms and suites feature premium bedding, pillowtop mattresses, and down comforters with hypoallergenic bedding available. Rooms have climate control and air-conditioning as well as CD players, 37-inch flat-panel televisions, and laptop-compatible in-room safes. Rooms have clock radios, desks, and wireless Internet access (surcharge). Bathrooms have phones, complimentary toiletries, hair dryer, makeup/shaving mirrors, scales, and bathrobes. There is a minibar with complimentary bottled water, and an iron/ironing board, cribs/infant beds, and rollaway beds are available. In-room childcare (surcharge) as well as daily housekeeping are available. All guestrooms are non-smoking.

At a glance

Key facts

Hotel size

  • This hotel has 416 rooms
  • This hotel is arranged over 10 floors


  • Check-in time 4 PM-3:30 AM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Children's club *


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • WiFi in rooms *



  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 5 restaurants
  • 4 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Casino
  • Beach umbrellas
  • Spa tub
  • Beach towels
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 10
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch flat-screen TV
  • Digital TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)

The Ritz-Carlton, San Juan, Carolina’s small print

Also known as

  • Ritz-Carlton Hotel San Juan
  • Ritz Carolina
  • The Ritz-Carlton, San Juan Puerto Rico/Isla Verde
  • Ritz-Carlton San Juan
  • San Juan Ritz-Carlton
  • Ritz-Carlton San Juan Hotel
  • Ritz-Carlton San Juan Hotel, Spa And Casino
  • Ritz Carlton Carolina
  • Carolina Ritz Carlton
  • Ritz Carlton Puerto Rico
  • Ritz-Carlton San Juan Hotel Isla Verde

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 18 percent of room rate

Resort fee inclusions:

  • Fitness center access
  • Internet access (may be limited)

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs USD 21.00 per day with in/out privileges

Valet parking costs USD 28.00 per day with in/out privileges

Children's club access is available for an extra charge

WiFi is available in guestrooms for USD 18 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Ritz-Carlton, San Juan, Carolina


  • On the beach
  • Carolina Beach - 12 min walk
  • Barbosa Park - 2.6 mi / 4.1 km
  • Puerto Rico Convention Center - 6 mi / 9.7 km
  • San Juan Gate - 7.6 mi / 12.2 km
  • San Juan Cathedral - 8 mi / 12.9 km
  • La Fortaleza - Palacio de Santa Catalina - 8.2 mi / 13.2 km
  • Hiram Bithorn Stadium - 6.4 mi / 10.3 km

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 8 min drive
  • Self parking (surcharge)
  • Valet parking (surcharge)

The Ritz-Carlton, San Juan, Carolina

Is the description of this hotel not correct? Tell us